Hello All,
Greetings.
This is my first email to anyone on this mailing list.
This thread is the first I received after getting "inside".
I am so excited.
The problem I am troubleshooting is that when I go to "reports" and choose
any option, I get the black tab of death and my system freezes up
completely.
1) I can wait forever and when I do, have never had anything happen.
2) The thing I have learned to do is restart the computer. What I have
been taught by the internet is to press and hold the alt key while pressing
and holding the SysRq key and while doing that, carefully type "reisub".
This is crazy, right? But it does work.
3) Below is my system info.
4) I have gnucash version 5.5, the system pack. version?
Suspicion: There is a glitch somewhere?
I have "investigated" on the internet and find reference to my nvidia card,
and quickly I find that I am in over my head with the language. Go into
the code and start typing shit; that sounds bad.
Clues: I have a laptop which came with linux installed. I installed a
version of gnucash (maybe the same one) and it can run reports without
crashing. I have not checked if it has an NVIDIA. It is off right now but
would it help to know its system info and gnucash version?
Incidentally: I am a complete tech gnubie. I got a wild hair up my ass
and wanted off windows. After a decade of understanding that linux exists,
I swallowed my intrepidation, downloaded and/or made a boot disk, installed
it on my system all by myself with no real help except the internet, and
have found an installed gnucash, and am learning/teaching myself how to use
it! There is a distinct possibility that my life has been changed
forever. Nevertheless, I can't seem to figure out how to make reports.
Yet. It would ...will? be soooo nice to resolve this glitch thing. I
have high hopes that linux and gnucash can take me further than I was able
to go with windows and quickbooks.
It's going great so far!!!!! In advance, thanks for any help you can
give. From this thread, I learned that I can filter accounts by date. A
Lovely Thing!
Julie
System:
Kernel: 6.17.0-14-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0
clocksource: tsc
Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: 6.4.1 vt: 7
dm: LightDM v: 1.30.0
Distro: Linux Mint 22.2 Zara base: Ubuntu 24.04 noble
Machine:
Type: Desktop System: Dell product: Inspiron 580 v: N/A serial:
<superuser required> Chassis:
type: 3 serial: <superuser required>
Mobo: Dell model: 0C2KJT v: A00 serial: <superuser required> uuid:
<superuser required>
BIOS: Dell v: A07 date: 11/13/2010
CPU:
Info: dual core model: Intel Core i3 550 bits: 64 type: MT MCP smt:
enabled arch: Westmere rev: 5
cache: L1: 128 KiB L2: 512 KiB L3: 4 MiB
Speed (MHz): avg: 3192 min/max: 1200/3200 cores: 1: 3192 2: 3192 3: 3192
4: 3192
bogomips: 25535
Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: NVIDIA GT218 [GeForce 210] vendor: Micro-Star MSI driver:
nouveau v: kernel arch: Tesla
pcie: speed: 2.5 GT/s lanes: 16 ports: active: DVI-I-1,VGA-1 empty:
HDMI-A-1 bus-ID: 01:00.0
chip-ID: 10de:0a65 class-ID: 0300 temp: 40.0 C
Device-2: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo type: USB
rev: 2.0
speed: 480 Mb/s lanes: 1 bus-ID: 3-1.1.2:5 chip-ID: 046d:081a class-ID:
0102 serial: <filter>
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X:
loaded: modesetting
unloaded: fbdev,vesa dri: nouveau gpu: nouveau display-ID: :0 screens: 1
Screen-1: 0 s-res: 2720x1024 s-dpi: 96 s-size: 719x270mm (28.31x10.63")
s-diag: 768mm (30.24")
Monitor-1: DVI-I-1 pos: primary,bottom-r model: ViewSonic VX1935wm
serial: <filter>
res: 1440x900 hz: 60 dpi: 90 size: 408x255mm (16.06x10.04") diag: 481mm
(18.9") modes:
max: 1440x900 min: 720x400
Monitor-2: VGA-1 pos: top-left model: Dell 1908FP serial: <filter> res:
1280x1024 hz: 60
dpi: 86 size: 376x301mm (14.8x11.85") diag: 482mm (19") modes: max:
1280x1024 min: 720x400
API: EGL v: 1.5 hw: drv: nvidia nouveau platforms: device: 0 drv: nouveau
device: 1 drv: swrast
gbm: drv: nouveau surfaceless: drv: nouveau x11: drv: nouveau inactive:
wayland
API: OpenGL v: 4.5 compat-v: 3.3 vendor: mesa v: 25.2.8-0ubuntu0.24.04.1
glx-v: 1.4
direct-render: yes renderer: NVA8 device-ID: 10de:0a65
Audio:
Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: Dell 5
driver: snd_hda_intel
v: kernel bus-ID: 00:1b.0 chip-ID: 8086:3b56 class-ID: 0403
Device-2: NVIDIA High Definition Audio vendor: Micro-Star MSI driver:
snd_hda_intel v: kernel
pcie: speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:0be3
class-ID: 0403
Device-3: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo type: USB
rev: 2.0
speed: 480 Mb/s lanes: 1 bus-ID: 3-1.1.2:5 chip-ID: 046d:081a class-ID:
0102 serial: <filter>
API: ALSA v: k6.17.0-14-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse
status: active
2: wireplumber status: active 3: pipewire-alsa type: plugin
Network:
Device-1: Broadcom NetLink BCM57788 Gigabit Ethernet PCIe vendor: Dell
driver: tg3 v: kernel
pcie: speed: 2.5 GT/s lanes: 1 port: N/A bus-ID: 03:00.0 chip-ID:
14e4:1691 class-ID: 0200
IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 1.37 TiB used: 356.08 GiB (25.3%)
ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB size: 465.76 GiB
speed: 3.0 Gb/s
tech: SSD serial: <filter> fw-rev: 4B6Q scheme: GPT
ID-2: /dev/sdb vendor: Samsung model: SSD 870 EVO 1TB size: 931.51 GiB
speed: 3.0 Gb/s
tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT
ID-3: /dev/sdg model: Flash Drive SM USB20 size: 7.47 GiB type: USB rev:
2.0 spd: 480 Mb/s
lanes: 1 tech: SSD serial: <filter> fw-rev: 1100 scheme: MBR
Partition:
ID-1: / size: 456.88 GiB used: 61.01 GiB (13.4%) fs: ext4 dev: /dev/sda3
ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda2
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file:
/swapfile
USB:
Hub-1: 1-0:1 info: full speed or root hub ports: 2 rev: 1.1 speed: 12
Mb/s lanes: 1
chip-ID: 1d6b:0001 class-ID: 0900
Hub-2: 2-0:1 info: full speed or root hub ports: 2 rev: 2.0 speed: 480
Mb/s lanes: 1
chip-ID: 1d6b:0002 class-ID: 0900
Hub-3: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev: 2.0
speed: 480 Mb/s
lanes: 1 chip-ID: 8087:0020 class-ID: 0900
Device-1: 2-1.2:3 info: Fitipower Integrated Mass Storage Device type:
mass storage
driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1
power: 250mA
chip-ID: 18e3:9106 class-ID: 0806 serial: <filter>
Device-2: 2-1.4:4 info: Canon CanoScan LiDE 210 type: <vendor specific>
driver: N/A
interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA chip-ID:
04a9:190a class-ID: ff00
Hub-4: 3-0:1 info: full speed or root hub ports: 2 rev: 2.0 speed: 480
Mb/s lanes: 1
chip-ID: 1d6b:0002 class-ID: 0900
Hub-5: 3-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0
speed: 480 Mb/s
lanes: 1 chip-ID: 8087:0020 class-ID: 0900
Hub-6: 3-1.1:3 info: Microchip (formerly SMSC) Hub ports: 4 rev: 2.0
speed: 480 Mb/s lanes: 1
power: 2mA chip-ID: 0424:2504 class-ID: 0900
Device-1: 3-1.1.2:5 info: Logitech Webcam C260 type: video,audio driver:
snd-usb-audio,uvcvideo
interfaces: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA chip-ID:
046d:081a class-ID: 0102
serial: <filter>
Hub-7: 3-1.3:4 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s
lanes: 1 power: 100mA
chip-ID: 1a40:0101 class-ID: 0900
Device-1: 3-1.3.1:6 info: Primax HP Optical Mouse type: mouse driver:
hid-generic,usbhid
interfaces: 1 rev: 2.0 speed: 1.5 Mb/s lanes: 1 power: 98mA chip-ID:
0461:4d0f class-ID: 0301
Device-2: 3-1.3.2:7 info: Silicon Motion - Taiwan (formerly Feiya ) Flash
Drive
type: mass storage driver: usb-storage interfaces: 1 rev: 2.0 speed:
480 Mb/s lanes: 1
power: 100mA chip-ID: 090c:1000 class-ID: 0806 serial: <filter>
Device-3: 3-1.3.3:8 info: Dell QuietKey Keyboard type: keyboard driver:
hid-generic,usbhid
interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 70mA chip-ID:
413c:2106 class-ID: 0301
Device-4: 3-1.3.4:9 info: HP HP LaserJet CP1025nw type: printer driver:
usblp interfaces: 2
rev: 2.0 speed: 480 Mb/s lanes: 1 power: 98mA chip-ID: 03f0:0b2a
class-ID: 0701 serial: <filter>
Hub-8: 4-0:1 info: full speed or root hub ports: 4 rev: 2.0 speed: 480
Mb/s lanes: 1
chip-ID: 1d6b:0002 class-ID: 0900
Hub-9: 5-0:1 info: full speed or root hub ports: 2 rev: 1.1 speed: 12
Mb/s lanes: 1
chip-ID: 1d6b:0001 class-ID: 0900
Sensors:
System Temperatures: cpu: 44.0 C mobo: N/A gpu: nouveau temp: 41.0 C
Fan Speeds (rpm): cpu: 915 fan-2: 815
Repos:
Packages: 2654 pm: dpkg pkgs: 2641 pm: flatpak pkgs: 13
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/element-io.list
1: deb [signed-by=/usr/share/keyrings/element-io-archive-keyring.gpg]
https: //packages.element.io/debian/ default main
Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ stable main
Active apt repos in:
/etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com zara main upstream import backport
2: deb http: //archive.ubuntu.com/ubuntu noble main restricted universe
multiverse
3: deb http: //archive.ubuntu.com/ubuntu noble-updates main restricted
universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu noble-backports main
restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ noble-security main
restricted universe multiverse
Info:
Memory: total: 12 GiB note: est. available: 9.58 GiB used: 4.14 GiB
(43.2%)
Processes: 283 Power: uptime: 21m states: freeze,mem,disk suspend: deep
wakeups: 0
hibernate: platform Init: systemd v: 255 target: graphical (5) default:
graphical
Compilers: gcc: 13.3.0 Client: Cinnamon v: 6.4.8 inxi: 3.3.34
On Sun, Feb 15, 2026 at 6:52 PM Jerry Criswell (JC) <[email protected]>
wrote:
> Hooping you have followed the whole thread. Yes my setup matches yours.
> Yes, I was never able to get an actual report. When I go to Reports/
> Transaction Report (a blank screen) and then CTRL-P, I get the screen.
> I need you to define "toolbar". Do you mean the Tools menu choice? I
> have never seen what I know to be a toolbar or have I ever seen a print
> button in this version of GC.
>
> JC
>
>
> On 2/15/26 3:42 PM, David Cousens wrote:
> >> That fixed that problem. Thank you all so very much. I will
> >> continue
> >> to study the printing system of QC, but I have to say I think it is
> >> the
> >> most user unfriendly software I have I en in years. Whatever
> >> happened
> >> to CTRL-P?
> >>
> >> JC
> >>
> >>
> >> On 2/15/26 12:51 PM, Maf. King wrote:
> >>> View -> filter by and "unset" the date filtering parameters.
> >>>
> >>> Note that views filters are per-account and not "saved" as such
> >>> (although they
> >>> may persist a GC restart - not sure though)
> >>>
> >>> HTH,
> >>> Maf.
> >>>
> >>>
> >>>
> >>> On Sunday, 15 February 2026 18:31:27 GMT Jerry Criswell (JC) wrote:
> >>>> I have found the problem in my transaction register by using
> >>>> Quicken,
> >>>> lining up the Feb transactions on the screen and using CTRL-P to
> >>>> print
> >>>> them. Now my problem is the screen for Assets/Share Drafts only
> >>>> shows
> >>>> Feb instead of all year. I suspicion that is because in the
> >>>> process of
> >>>> setting up a report in GC, I saved a filter. Where do I find
> >>>> that
> >>>> filter so I can delete it?
> >>>>
> >>>> JC
> >>>>
> >>>> On 2/15/26 10:26 AM, Derek Atkins wrote:
> >>>>> You need to run an "Account Report" and print that.
> >>>>>
> >>>>> Open the register. Set the date range and view setting that
> >>>>> you want to
> >>>>> print, then go to Reports -> Account Report. That will bring
> >>>>> up a
> >>>>> printable report of the account, and you can print that out
> >>>>> like any other
> >>>>> report.
> >>>>>
> >>>>> Enjoy!
> >>>>>
> >>>>> -derek
> >>>>>
> >>>>> On Sun, February 15, 2026 11:19 am, Jerry Criswell (JC) wrote:
> >>>>>> GnuCash transaction register doesn't match my Quicken
> >>>>>> register so I need
> >>>>>> to figure out what I've screwed up. I have GnuCash installed
> >>>>>> on Linux
> >>>>>> Mint 22.3. When I do CTRL-P on the register page it wants to
> >>>>>> print
> >>>>>> checks. I have not written a check in over 5 years except to
> >>>>>> the
> >>>>>> federal government. When I do the page setup my printer is
> >>>>>> recognized.
> >>>>>> What am I missing?
> >>>>>>
> >>>>>> JC
> >>>>>> _______________________________________________
> >>>>>> gnucash-user mailing list
> >>>>>> [email protected]
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> >>>
> >>>
> >> _______________________________________________
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