STEPHEN! ...But wait... I rethought and tried again; misunderstood at first. OK, SO! I typed what you said and it opened gnucash so I tried running a report THEN and it WORKED. Yesss! Only problem is, now for whatever reason, my monitor 1 can not recognize my keyboard? It recognizes the mouse but
On Mon, Feb 23, 2026 at 1:55 PM Julie G <[email protected]> wrote: > Stephen! > > I typed that in terminal and it responded "failed to load module > "sapp-gtk3-module"... > what if I upgraded to linux mint 22.3 zena? > > On Mon, Feb 23, 2026 at 1:51 PM Stephen Wiley <[email protected]> wrote: > >> Ok, I read the rest of the thread so hopefully I won't suggest anything >> else silly and get surprised. Sorry I don't personally use flatpack and >> didn't even think to check if you were using it. >> >> This should launch it and allow you to generate reports without crashing: >> >> flatpak run --env=WEBKIT_DISABLE_COMPOSITING_MODE=1 org.gnucash.GnuCash >> >> If it does I can show you how to make it permanent so launching it >> normally works. >> >> --Stephen >> >> On Mon, Feb 23, 2026 at 01:32:40PM -0800, Julie G wrote: >> > Stephen, >> > >> > Thank you! But when I typed what you suggested, I get the response that >> > "command 'gnucash' not found, but can be installed with: sudo apt >> install >> > gnucash". >> > >> > should I do this? >> > >> > Julie >> > >> > On Mon, Feb 23, 2026 at 1:24 PM Stephen Wiley <[email protected]> >> wrote: >> > >> > > From the github issue elswhere in the thread it looks like an issue >> with >> > > Webkit's hardware acceleration/the Nvidia card drivers and people have >> > > the same issues on Xorg. >> > > >> > > I do actually see similar issues from people new to Linux pretty often >> > > and temporarily switching to an X based desktop environment is >> typically >> > > something you can try pretty easily. That's why I suggested it. >> > > It looks like you should be able to disable hardware acceleration and >> that >> > > will solve your problem. >> > > >> > > So just launch GNUCash from your terminal: >> > > >> > > WEBKIT_DISABLE_COMPOSITING_MODE=1 gnucash >> > > >> > > All one line and hit enter. I'm sure someone else has suggested this >> by >> > > now. >> > > >> > > --Stephen >> > > >> > > On Mon, Feb 23, 2026 at 12:45:01PM -0800, Julie G wrote: >> > > > Stephen, >> > > > >> > > > eh, ...whut? Do you get that a lot from gnubies? >> > > > I have little clue what you are talking about. >> > > > Doing a search for "Wayland" in my system info, I find it twice. >> One in >> > > > "Display", and the second in Monitor -2. >> > > > Knowing nothing about configuring, GTK, recompiling... >> > > > I would need precise instructions on what exactly to do? But, >> > > > should there not be an easier way? I guess if this is the issue, >> there >> > > > might not be, but this is definitely not something I know anything >> about. >> > > > What are gnubies to do in a case like this? Oh, dear! >> > > > >> > > > Julie >> > > > >> > > > On Sun, Feb 22, 2026 at 3:20 PM Stephen Wiley <[email protected]> >> wrote: >> > > > >> > > > > You might try running on Normal Xorg/Xlibre instead of Wayland. >> > > > > In my experience Xwayland is only nominally an Xorg replacement >> and in >> > > > > practice there are a lot of subtle show stopping bugs and >> performance >> > > > > issues. I've heard the Nvidia drivers (it looks to me like you >> have an >> > > > > nvidia card) are additionally often very unreliable there. >> > > > > >> > > > > Alternatively you could try configuring GTK to use Wayland >> instead, I'm >> > > > > not sure if that's something that's easy to do without recompiling >> > > > > though. >> > > > > >> > > > > -- Stephen >> > > > > >> > > > > On Sun, Feb 22, 2026 at 02:17:52PM -0800, Julie G wrote: >> > > > > > Heyo, >> > > > > > >> > > > > > Recently, I installed linux mint 22.2 cinnamon. When emailing >> with >> > > an >> > > > > > issue, am I really supposed to upload my whole system >> information? I >> > > > > would >> > > > > > like to know if there is some pertinent bit of that which is >> enough, >> > > or >> > > > > if >> > > > > > it really is best to copy it all in case it wants to be >> referenced? >> > > > > > Because this is basically my first time asking a question to the >> > > whole >> > > > > mail >> > > > > > list, I am including it below. Meantime, my question/issue is >> this: >> > > > > when >> > > > > > I run my gnucash company file everything is fine until I try to >> run a >> > > > > > report. I go to reports, choose the type I waNT (it doesn't >> seem to >> > > > > matter >> > > > > > which one I ask for; I have tried several), and a new tab comes >> up >> > > where >> > > > > > the report should appear. At first it is white, but before the >> > > "choose >> > > > > > some options" bit has a chance to appear, the tab goes black. >> > > Usually, >> > > > > my >> > > > > > cursor works for a second or two before it freezes up. I have >> tried >> > > a >> > > > > > couple suggestions for how to unfreeze my NVidia, to no avail. >> I >> > > can't >> > > > > get >> > > > > > a terminal to appear through any command suggestion I've tried, >> and >> > > have >> > > > > > found no way to exit out except R-E-I-S-U-B. >> > > > > > >> > > > > > I have a laptop with linux some slightly different version, >> 6.2.9, >> > > and it >> > > > > > can run reports just fine. The gnucash installation on the >> desktop >> > > was >> > > > > > slightly different than the one on the laptop, so I installed >> the >> > > exact >> > > > > > same one, 5.14. >> > > > > > >> > > > > > Does anyone have any suggestions on how to resolve this issue? >> I >> > > have >> > > > > > tried updating NVidia drivers; I have the latest. Should I >> > > re-install >> > > > > > linux with the same exact kind of cinnamon mint? Would love >> some >> > > > > ideas... >> > > > > > >> > > > > > Thanks in advance! >> > > > > > >> > > > > > Julie >> > > > > > >> > > > > > System: >> > > > > > Kernel: 6.17.0-14-generic arch: x86_64 bits: 64 compiler: gcc >> v: >> > > 13.3.0 >> > > > > > clocksource: tsc >> > > > > > Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: >> 6.4.1 >> > > vt: 7 >> > > > > > dm: LightDM v: 1.30.0 >> > > > > > Distro: Linux Mint 22.2 Zara base: Ubuntu 24.04 noble >> > > > > > Machine: >> > > > > > Type: Desktop System: Dell product: Inspiron 580 v: N/A >> serial: >> > > > > > <superuser required> Chassis: >> > > > > > type: 3 serial: <superuser required> >> > > > > > Mobo: Dell model: 0C2KJT v: A00 serial: <superuser required> >> uuid: >> > > > > > <superuser required> >> > > > > > BIOS: Dell v: A07 date: 11/13/2010 >> > > > > > CPU: >> > > > > > Info: dual core model: Intel Core i3 550 bits: 64 type: MT >> MCP smt: >> > > > > > enabled arch: Westmere rev: 5 >> > > > > > cache: L1: 128 KiB L2: 512 KiB L3: 4 MiB >> > > > > > Speed (MHz): avg: 1655 high: 1847 min/max: 1200/3200 cores: 1: >> > > 1359 2: >> > > > > > 1832 3: 1582 4: 1847 >> > > > > > bogomips: 25537 >> > > > > > Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx >> > > > > > Graphics: >> > > > > > Device-1: NVIDIA GT218 [GeForce 210] vendor: Micro-Star MSI >> driver: >> > > > > > nouveau v: kernel arch: Tesla >> > > > > > pcie: speed: 2.5 GT/s lanes: 16 ports: active: DVI-I-1,VGA-1 >> > > empty: >> > > > > > HDMI-A-1 bus-ID: 01:00.0 >> > > > > > chip-ID: 10de:0a65 class-ID: 0300 temp: 39.0 C >> > > > > > Device-2: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo >> > > type: USB >> > > > > > rev: 2.0 >> > > > > > speed: 480 Mb/s lanes: 1 bus-ID: 2-1.1.2:5 chip-ID: >> 046d:081a >> > > > > class-ID: >> > > > > > 0102 serial: <filter> >> > > > > > Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 >> > > driver: >> > > > > X: >> > > > > > loaded: modesetting >> > > > > > unloaded: fbdev,vesa dri: nouveau gpu: nouveau display-ID: >> :0 >> > > > > screens: 1 >> > > > > > Screen-1: 0 s-res: 2720x1024 s-dpi: 96 s-size: 719x270mm >> > > (28.31x10.63") >> > > > > > s-diag: 768mm (30.24") >> > > > > > Monitor-1: DVI-I-1 pos: primary,bottom-r model: ViewSonic >> VX1935wm >> > > > > > serial: <filter> >> > > > > > res: 1440x900 hz: 60 dpi: 90 size: 408x255mm (16.06x10.04") >> diag: >> > > > > 481mm >> > > > > > (18.9") modes: >> > > > > > max: 1440x900 min: 720x400 >> > > > > > Monitor-2: VGA-1 pos: top-left model: Dell 1908FP serial: >> <filter> >> > > res: >> > > > > > 1280x1024 hz: 60 >> > > > > > dpi: 86 size: 376x301mm (14.8x11.85") diag: 482mm (19") >> modes: >> > > max: >> > > > > > 1280x1024 min: 720x400 >> > > > > > API: EGL v: 1.5 hw: drv: nvidia nouveau platforms: device: 0 >> drv: >> > > > > nouveau >> > > > > > device: 1 drv: swrast >> > > > > > gbm: drv: nouveau surfaceless: drv: nouveau x11: drv: >> nouveau >> > > > > inactive: >> > > > > > wayland >> > > > > > API: OpenGL v: 4.5 compat-v: 3.3 vendor: mesa v: >> > > > > 25.2.8-0ubuntu0.24.04.1 >> > > > > > glx-v: 1.4 >> > > > > > direct-render: yes renderer: NVA8 device-ID: 10de:0a65 >> > > > > > Audio: >> > > > > > Device-1: Intel 5 Series/3400 Series High Definition Audio >> vendor: >> > > > > Dell 5 >> > > > > > driver: snd_hda_intel >> > > > > > v: kernel bus-ID: 00:1b.0 chip-ID: 8086:3b56 class-ID: 0403 >> > > > > > Device-2: NVIDIA High Definition Audio vendor: Micro-Star MSI >> > > driver: >> > > > > > snd_hda_intel v: kernel >> > > > > > pcie: speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: >> > > 10de:0be3 >> > > > > > class-ID: 0403 >> > > > > > Device-3: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo >> > > type: USB >> > > > > > rev: 2.0 >> > > > > > speed: 480 Mb/s lanes: 1 bus-ID: 2-1.1.2:5 chip-ID: >> 046d:081a >> > > > > class-ID: >> > > > > > 0102 serial: <filter> >> > > > > > API: ALSA v: k6.17.0-14-generic status: kernel-api >> > > > > > Server-1: PipeWire v: 1.0.5 status: active with: 1: >> pipewire-pulse >> > > > > > status: active >> > > > > > 2: wireplumber status: active 3: pipewire-alsa type: plugin >> > > > > > Network: >> > > > > > Device-1: Broadcom NetLink BCM57788 Gigabit Ethernet PCIe >> vendor: >> > > Dell >> > > > > > driver: tg3 v: kernel >> > > > > > pcie: speed: 2.5 GT/s lanes: 1 port: N/A bus-ID: 03:00.0 >> chip-ID: >> > > > > > 14e4:1691 class-ID: 0200 >> > > > > > IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: >> <filter> >> > > > > > Drives: >> > > > > > Local Storage: total: 1.36 TiB used: 59.08 GiB (4.2%) >> > > > > > ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB size: >> > > 465.76 >> > > > > GiB >> > > > > > speed: 3.0 Gb/s >> > > > > > tech: SSD serial: <filter> fw-rev: 4B6Q scheme: GPT >> > > > > > ID-2: /dev/sdb vendor: Samsung model: SSD 870 EVO 1TB size: >> 931.51 >> > > GiB >> > > > > > speed: 3.0 Gb/s >> > > > > > tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT >> > > > > > Partition: >> > > > > > ID-1: / size: 456.88 GiB used: 59.07 GiB (12.9%) fs: ext4 dev: >> > > > > /dev/sda3 >> > > > > > ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat >> dev: >> > > > > /dev/sda2 >> > > > > > Swap: >> > > > > > ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) >> priority: -2 >> > > > > file: >> > > > > > /swapfile >> > > > > > USB: >> > > > > > Hub-1: 1-0:1 info: full speed or root hub ports: 4 rev: 2.0 >> speed: >> > > 480 >> > > > > > Mb/s lanes: 1 >> > > > > > chip-ID: 1d6b:0002 class-ID: 0900 >> > > > > > Hub-2: 2-0:1 info: full speed or root hub ports: 2 rev: 2.0 >> speed: >> > > 480 >> > > > > > Mb/s lanes: 1 >> > > > > > chip-ID: 1d6b:0002 class-ID: 0900 >> > > > > > Hub-3: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 >> > > rev: 2.0 >> > > > > > speed: 480 Mb/s >> > > > > > lanes: 1 chip-ID: 8087:0020 class-ID: 0900 >> > > > > > Hub-4: 2-1.1:3 info: Microchip (formerly SMSC) Hub ports: 4 >> rev: >> > > 2.0 >> > > > > > speed: 480 Mb/s lanes: 1 >> > > > > > power: 2mA chip-ID: 0424:2504 class-ID: 0900 >> > > > > > Device-1: 2-1.1.2:5 info: Logitech Webcam C260 type: >> video,audio >> > > > > driver: >> > > > > > snd-usb-audio,uvcvideo >> > > > > > interfaces: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA >> > > chip-ID: >> > > > > > 046d:081a class-ID: 0102 >> > > > > > serial: <filter> >> > > > > > Hub-5: 2-1.3:4 info: Terminus Hub ports: 4 rev: 2.0 speed: >> 480 Mb/s >> > > > > > lanes: 1 power: 100mA >> > > > > > chip-ID: 1a40:0101 class-ID: 0900 >> > > > > > Device-1: 2-1.3.1:6 info: Primax HP Optical Mouse type: mouse >> > > driver: >> > > > > > hid-generic,usbhid >> > > > > > interfaces: 1 rev: 2.0 speed: 1.5 Mb/s lanes: 1 power: 98mA >> > > chip-ID: >> > > > > > 0461:4d0f class-ID: 0301 >> > > > > > Device-2: 2-1.3.2:7 info: Silicon Motion - Taiwan (formerly >> Feiya ) >> > > > > Flash >> > > > > > Drive >> > > > > > type: mass storage driver: usb-storage interfaces: 1 rev: >> 2.0 >> > > speed: >> > > > > > 480 Mb/s lanes: 1 >> > > > > > power: 100mA chip-ID: 090c:1000 class-ID: 0806 serial: >> <filter> >> > > > > > Device-3: 2-1.3.3:8 info: Dell QuietKey Keyboard type: >> keyboard >> > > driver: >> > > > > > hid-generic,usbhid >> > > > > > interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 70mA >> > > chip-ID: >> > > > > > 413c:2106 class-ID: 0301 >> > > > > > Hub-6: 3-0:1 info: full speed or root hub ports: 2 rev: 2.0 >> speed: >> > > 480 >> > > > > > Mb/s lanes: 1 >> > > > > > chip-ID: 1d6b:0002 class-ID: 0900 >> > > > > > Hub-7: 3-1:2 info: Intel Integrated Rate Matching Hub ports: 8 >> > > rev: 2.0 >> > > > > > speed: 480 Mb/s >> > > > > > lanes: 1 chip-ID: 8087:0020 class-ID: 0900 >> > > > > > Device-1: 3-1.2:3 info: Fitipower Integrated Mass Storage >> Device >> > > type: >> > > > > > mass storage >> > > > > > driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s >> > > lanes: 1 >> > > > > > power: 250mA >> > > > > > chip-ID: 18e3:9106 class-ID: 0806 serial: <filter> >> > > > > > Device-2: 3-1.4:4 info: Canon CanoScan LiDE 210 type: <vendor >> > > specific> >> > > > > > driver: N/A >> > > > > > interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA >> > > chip-ID: >> > > > > > 04a9:190a class-ID: ff00 >> > > > > > Hub-8: 4-0:1 info: full speed or root hub ports: 2 rev: 1.1 >> speed: >> > > 12 >> > > > > > Mb/s lanes: 1 >> > > > > > chip-ID: 1d6b:0001 class-ID: 0900 >> > > > > > Hub-9: 5-0:1 info: full speed or root hub ports: 2 rev: 1.1 >> speed: >> > > 12 >> > > > > > Mb/s lanes: 1 >> > > > > > chip-ID: 1d6b:0001 class-ID: 0900 >> > > > > > Sensors: >> > > > > > System Temperatures: cpu: 55.0 C mobo: N/A gpu: nouveau temp: >> 40.0 >> > > C >> > > > > > Fan Speeds (rpm): cpu: 935 fan-2: 812 >> > > > > > Repos: >> > > > > > Packages: 2560 pm: dpkg pkgs: 2545 pm: flatpak pkgs: 15 >> > > > > > No active apt repos in: /etc/apt/sources.list >> > > > > > Active apt repos in: /etc/apt/sources.list.d/element-io.list >> > > > > > 1: deb >> > > [signed-by=/usr/share/keyrings/element-io-archive-keyring.gpg] >> > > > > > https: //packages.element.io/debian/ default main >> > > > > > Active apt repos in: >> /etc/apt/sources.list.d/google-chrome.list >> > > > > > 1: deb [arch=amd64] https: // >> dl.google.com/linux/chrome/deb/ >> > > stable >> > > > > main >> > > > > > Active apt repos in: >> > > > > > /etc/apt/sources.list.d/official-package-repositories.list >> > > > > > 1: deb http: //packages.linuxmint.com zara main upstream >> import >> > > > > backport >> > > > > > 2: deb http: //archive.ubuntu.com/ubuntu noble main >> restricted >> > > > > universe >> > > > > > multiverse >> > > > > > 3: deb http: //archive.ubuntu.com/ubuntu noble-updates main >> > > > > restricted >> > > > > > universe multiverse >> > > > > > 4: deb http: //archive.ubuntu.com/ubuntu noble-backports >> main >> > > > > > restricted universe multiverse >> > > > > > 5: deb http: //security.ubuntu.com/ubuntu/ noble-security >> main >> > > > > > restricted universe multiverse >> > > > > > Info: >> > > > > > Memory: total: 12 GiB note: est. available: 9.58 GiB used: >> 4.58 GiB >> > > > > > (47.9%) >> > > > > > Processes: 306 Power: uptime: 6m states: freeze,mem,disk >> suspend: >> > > deep >> > > > > > wakeups: 0 >> > > > > > hibernate: platform Init: systemd v: 255 target: graphical >> (5) >> > > > > default: >> > > > > > graphical >> > > > > > Compilers: gcc: 13.3.0 Client: Cinnamon v: 6.4.8 inxi: 3.3.34 >> > > > > > _______________________________________________ >> > > > > > gnucash-user mailing list >> > > > > > [email protected] >> > > > > > To update your subscription preferences or to unsubscribe: >> > > > > > https://lists.gnucash.org/mailman/listinfo/gnucash-user >> > > > > > ----- >> > > > > > Please remember to CC this list on all your replies. >> > > > > > You can do this by using Reply-To-List or Reply-All. >> > > > > >> > > > > >> > > >> > > >> >> _______________________________________________ gnucash-user mailing list 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