That keyboard thing sounds like a Window manager/Wayland related issue. You could try logging out and back in and launching GNU Cash again the way I described and see if the problem is reproducible.
As an aside I would encourage you to use a decent desktop environment like FVWM or Mate, unfortunately some of the more "user friendly" DEs have gotten a little crazy. Those non-compositing too which will probably mean fewer issues with your nvidia drivers. You'll also notice X-based apps perform/behave much better. But that's very much just my opinion and might be more trouble than its worth to you. --Stephen On Mon, Feb 23, 2026 at 02:03:37PM -0800, Julie G wrote: > STEPHEN! > > ...But wait... I rethought and tried again; misunderstood at first. OK, > SO! I typed what you said and it opened gnucash so I tried running a > report THEN and it WORKED. Yesss! Only problem is, now for whatever > reason, my monitor 1 can not recognize my keyboard? It recognizes the > mouse but > > On Mon, Feb 23, 2026 at 1:55 PM Julie G <[email protected]> wrote: > > > Stephen! > > > > I typed that in terminal and it responded "failed to load module > > "sapp-gtk3-module"... > > what if I upgraded to linux mint 22.3 zena? > > > > On Mon, Feb 23, 2026 at 1:51 PM Stephen Wiley <[email protected]> wrote: > > > >> Ok, I read the rest of the thread so hopefully I won't suggest anything > >> else silly and get surprised. Sorry I don't personally use flatpack and > >> didn't even think to check if you were using it. > >> > >> This should launch it and allow you to generate reports without crashing: > >> > >> flatpak run --env=WEBKIT_DISABLE_COMPOSITING_MODE=1 org.gnucash.GnuCash > >> > >> If it does I can show you how to make it permanent so launching it > >> normally works. > >> > >> --Stephen > >> > >> On Mon, Feb 23, 2026 at 01:32:40PM -0800, Julie G wrote: > >> > Stephen, > >> > > >> > Thank you! But when I typed what you suggested, I get the response that > >> > "command 'gnucash' not found, but can be installed with: sudo apt > >> install > >> > gnucash". > >> > > >> > should I do this? > >> > > >> > Julie > >> > > >> > On Mon, Feb 23, 2026 at 1:24 PM Stephen Wiley <[email protected]> > >> wrote: > >> > > >> > > From the github issue elswhere in the thread it looks like an issue > >> with > >> > > Webkit's hardware acceleration/the Nvidia card drivers and people have > >> > > the same issues on Xorg. > >> > > > >> > > I do actually see similar issues from people new to Linux pretty often > >> > > and temporarily switching to an X based desktop environment is > >> typically > >> > > something you can try pretty easily. That's why I suggested it. > >> > > It looks like you should be able to disable hardware acceleration and > >> that > >> > > will solve your problem. > >> > > > >> > > So just launch GNUCash from your terminal: > >> > > > >> > > WEBKIT_DISABLE_COMPOSITING_MODE=1 gnucash > >> > > > >> > > All one line and hit enter. I'm sure someone else has suggested this > >> by > >> > > now. > >> > > > >> > > --Stephen > >> > > > >> > > On Mon, Feb 23, 2026 at 12:45:01PM -0800, Julie G wrote: > >> > > > Stephen, > >> > > > > >> > > > eh, ...whut? Do you get that a lot from gnubies? > >> > > > I have little clue what you are talking about. > >> > > > Doing a search for "Wayland" in my system info, I find it twice. > >> One in > >> > > > "Display", and the second in Monitor -2. > >> > > > Knowing nothing about configuring, GTK, recompiling... > >> > > > I would need precise instructions on what exactly to do? But, > >> > > > should there not be an easier way? I guess if this is the issue, > >> there > >> > > > might not be, but this is definitely not something I know anything > >> about. > >> > > > What are gnubies to do in a case like this? Oh, dear! > >> > > > > >> > > > Julie > >> > > > > >> > > > On Sun, Feb 22, 2026 at 3:20 PM Stephen Wiley <[email protected]> > >> wrote: > >> > > > > >> > > > > You might try running on Normal Xorg/Xlibre instead of Wayland. > >> > > > > In my experience Xwayland is only nominally an Xorg replacement > >> and in > >> > > > > practice there are a lot of subtle show stopping bugs and > >> performance > >> > > > > issues. I've heard the Nvidia drivers (it looks to me like you > >> have an > >> > > > > nvidia card) are additionally often very unreliable there. > >> > > > > > >> > > > > Alternatively you could try configuring GTK to use Wayland > >> instead, I'm > >> > > > > not sure if that's something that's easy to do without recompiling > >> > > > > though. > >> > > > > > >> > > > > -- Stephen > >> > > > > > >> > > > > On Sun, Feb 22, 2026 at 02:17:52PM -0800, Julie G wrote: > >> > > > > > Heyo, > >> > > > > > > >> > > > > > Recently, I installed linux mint 22.2 cinnamon. When emailing > >> with > >> > > an > >> > > > > > issue, am I really supposed to upload my whole system > >> information? I > >> > > > > would > >> > > > > > like to know if there is some pertinent bit of that which is > >> enough, > >> > > or > >> > > > > if > >> > > > > > it really is best to copy it all in case it wants to be > >> referenced? > >> > > > > > Because this is basically my first time asking a question to the > >> > > whole > >> > > > > mail > >> > > > > > list, I am including it below. Meantime, my question/issue is > >> this: > >> > > > > when > >> > > > > > I run my gnucash company file everything is fine until I try to > >> run a > >> > > > > > report. I go to reports, choose the type I waNT (it doesn't > >> seem to > >> > > > > matter > >> > > > > > which one I ask for; I have tried several), and a new tab comes > >> up > >> > > where > >> > > > > > the report should appear. At first it is white, but before the > >> > > "choose > >> > > > > > some options" bit has a chance to appear, the tab goes black. > >> > > Usually, > >> > > > > my > >> > > > > > cursor works for a second or two before it freezes up. I have > >> tried > >> > > a > >> > > > > > couple suggestions for how to unfreeze my NVidia, to no avail. > >> I > >> > > can't > >> > > > > get > >> > > > > > a terminal to appear through any command suggestion I've tried, > >> and > >> > > have > >> > > > > > found no way to exit out except R-E-I-S-U-B. > >> > > > > > > >> > > > > > I have a laptop with linux some slightly different version, > >> 6.2.9, > >> > > and it > >> > > > > > can run reports just fine. The gnucash installation on the > >> desktop > >> > > was > >> > > > > > slightly different than the one on the laptop, so I installed > >> the > >> > > exact > >> > > > > > same one, 5.14. > >> > > > > > > >> > > > > > Does anyone have any suggestions on how to resolve this issue? > >> I > >> > > have > >> > > > > > tried updating NVidia drivers; I have the latest. Should I > >> > > re-install > >> > > > > > linux with the same exact kind of cinnamon mint? Would love > >> some > >> > > > > ideas... > >> > > > > > > >> > > > > > Thanks in advance! > >> > > > > > > >> > > > > > Julie > >> > > > > > > >> > > > > > System: > >> > > > > > Kernel: 6.17.0-14-generic arch: x86_64 bits: 64 compiler: gcc > >> v: > >> > > 13.3.0 > >> > > > > > clocksource: tsc > >> > > > > > Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: > >> 6.4.1 > >> > > vt: 7 > >> > > > > > dm: LightDM v: 1.30.0 > >> > > > > > Distro: Linux Mint 22.2 Zara base: Ubuntu 24.04 noble > >> > > > > > Machine: > >> > > > > > Type: Desktop System: Dell product: Inspiron 580 v: N/A > >> serial: > >> > > > > > <superuser required> Chassis: > >> > > > > > type: 3 serial: <superuser required> > >> > > > > > Mobo: Dell model: 0C2KJT v: A00 serial: <superuser required> > >> uuid: > >> > > > > > <superuser required> > >> > > > > > BIOS: Dell v: A07 date: 11/13/2010 > >> > > > > > CPU: > >> > > > > > Info: dual core model: Intel Core i3 550 bits: 64 type: MT > >> MCP smt: > >> > > > > > enabled arch: Westmere rev: 5 > >> > > > > > cache: L1: 128 KiB L2: 512 KiB L3: 4 MiB > >> > > > > > Speed (MHz): avg: 1655 high: 1847 min/max: 1200/3200 cores: 1: > >> > > 1359 2: > >> > > > > > 1832 3: 1582 4: 1847 > >> > > > > > bogomips: 25537 > >> > > > > > Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx > >> > > > > > Graphics: > >> > > > > > Device-1: NVIDIA GT218 [GeForce 210] vendor: Micro-Star MSI > >> driver: > >> > > > > > nouveau v: kernel arch: Tesla > >> > > > > > pcie: speed: 2.5 GT/s lanes: 16 ports: active: DVI-I-1,VGA-1 > >> > > empty: > >> > > > > > HDMI-A-1 bus-ID: 01:00.0 > >> > > > > > chip-ID: 10de:0a65 class-ID: 0300 temp: 39.0 C > >> > > > > > Device-2: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo > >> > > type: USB > >> > > > > > rev: 2.0 > >> > > > > > speed: 480 Mb/s lanes: 1 bus-ID: 2-1.1.2:5 chip-ID: > >> 046d:081a > >> > > > > class-ID: > >> > > > > > 0102 serial: <filter> > >> > > > > > Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 > >> > > driver: > >> > > > > X: > >> > > > > > loaded: modesetting > >> > > > > > unloaded: fbdev,vesa dri: nouveau gpu: nouveau display-ID: > >> :0 > >> > > > > screens: 1 > >> > > > > > Screen-1: 0 s-res: 2720x1024 s-dpi: 96 s-size: 719x270mm > >> > > (28.31x10.63") > >> > > > > > s-diag: 768mm (30.24") > >> > > > > > Monitor-1: DVI-I-1 pos: primary,bottom-r model: ViewSonic > >> VX1935wm > >> > > > > > serial: <filter> > >> > > > > > res: 1440x900 hz: 60 dpi: 90 size: 408x255mm (16.06x10.04") > >> diag: > >> > > > > 481mm > >> > > > > > (18.9") modes: > >> > > > > > max: 1440x900 min: 720x400 > >> > > > > > Monitor-2: VGA-1 pos: top-left model: Dell 1908FP serial: > >> <filter> > >> > > res: > >> > > > > > 1280x1024 hz: 60 > >> > > > > > dpi: 86 size: 376x301mm (14.8x11.85") diag: 482mm (19") > >> modes: > >> > > max: > >> > > > > > 1280x1024 min: 720x400 > >> > > > > > API: EGL v: 1.5 hw: drv: nvidia nouveau platforms: device: 0 > >> drv: > >> > > > > nouveau > >> > > > > > device: 1 drv: swrast > >> > > > > > gbm: drv: nouveau surfaceless: drv: nouveau x11: drv: > >> nouveau > >> > > > > inactive: > >> > > > > > wayland > >> > > > > > API: OpenGL v: 4.5 compat-v: 3.3 vendor: mesa v: > >> > > > > 25.2.8-0ubuntu0.24.04.1 > >> > > > > > glx-v: 1.4 > >> > > > > > direct-render: yes renderer: NVA8 device-ID: 10de:0a65 > >> > > > > > Audio: > >> > > > > > Device-1: Intel 5 Series/3400 Series High Definition Audio > >> vendor: > >> > > > > Dell 5 > >> > > > > > driver: snd_hda_intel > >> > > > > > v: kernel bus-ID: 00:1b.0 chip-ID: 8086:3b56 class-ID: 0403 > >> > > > > > Device-2: NVIDIA High Definition Audio vendor: Micro-Star MSI > >> > > driver: > >> > > > > > snd_hda_intel v: kernel > >> > > > > > pcie: speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: > >> > > 10de:0be3 > >> > > > > > class-ID: 0403 > >> > > > > > Device-3: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo > >> > > type: USB > >> > > > > > rev: 2.0 > >> > > > > > speed: 480 Mb/s lanes: 1 bus-ID: 2-1.1.2:5 chip-ID: > >> 046d:081a > >> > > > > class-ID: > >> > > > > > 0102 serial: <filter> > >> > > > > > API: ALSA v: k6.17.0-14-generic status: kernel-api > >> > > > > > Server-1: PipeWire v: 1.0.5 status: active with: 1: > >> pipewire-pulse > >> > > > > > status: active > >> > > > > > 2: wireplumber status: active 3: pipewire-alsa type: plugin > >> > > > > > Network: > >> > > > > > Device-1: Broadcom NetLink BCM57788 Gigabit Ethernet PCIe > >> vendor: > >> > > Dell > >> > > > > > driver: tg3 v: kernel > >> > > > > > pcie: speed: 2.5 GT/s lanes: 1 port: N/A bus-ID: 03:00.0 > >> chip-ID: > >> > > > > > 14e4:1691 class-ID: 0200 > >> > > > > > IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: > >> <filter> > >> > > > > > Drives: > >> > > > > > Local Storage: total: 1.36 TiB used: 59.08 GiB (4.2%) > >> > > > > > ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB size: > >> > > 465.76 > >> > > > > GiB > >> > > > > > speed: 3.0 Gb/s > >> > > > > > tech: SSD serial: <filter> fw-rev: 4B6Q scheme: GPT > >> > > > > > ID-2: /dev/sdb vendor: Samsung model: SSD 870 EVO 1TB size: > >> 931.51 > >> > > GiB > >> > > > > > speed: 3.0 Gb/s > >> > > > > > tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT > >> > > > > > Partition: > >> > > > > > ID-1: / size: 456.88 GiB used: 59.07 GiB (12.9%) fs: ext4 dev: > >> > > > > /dev/sda3 > >> > > > > > ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat > >> dev: > >> > > > > /dev/sda2 > >> > > > > > Swap: > >> > > > > > ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) > >> priority: -2 > >> > > > > file: > >> > > > > > /swapfile > >> > > > > > USB: > >> > > > > > Hub-1: 1-0:1 info: full speed or root hub ports: 4 rev: 2.0 > >> speed: > >> > > 480 > >> > > > > > Mb/s lanes: 1 > >> > > > > > chip-ID: 1d6b:0002 class-ID: 0900 > >> > > > > > Hub-2: 2-0:1 info: full speed or root hub ports: 2 rev: 2.0 > >> speed: > >> > > 480 > >> > > > > > Mb/s lanes: 1 > >> > > > > > chip-ID: 1d6b:0002 class-ID: 0900 > >> > > > > > Hub-3: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 > >> > > rev: 2.0 > >> > > > > > speed: 480 Mb/s > >> > > > > > lanes: 1 chip-ID: 8087:0020 class-ID: 0900 > >> > > > > > Hub-4: 2-1.1:3 info: Microchip (formerly SMSC) Hub ports: 4 > >> rev: > >> > > 2.0 > >> > > > > > speed: 480 Mb/s lanes: 1 > >> > > > > > power: 2mA chip-ID: 0424:2504 class-ID: 0900 > >> > > > > > Device-1: 2-1.1.2:5 info: Logitech Webcam C260 type: > >> video,audio > >> > > > > driver: > >> > > > > > snd-usb-audio,uvcvideo > >> > > > > > interfaces: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA > >> > > chip-ID: > >> > > > > > 046d:081a class-ID: 0102 > >> > > > > > serial: <filter> > >> > > > > > Hub-5: 2-1.3:4 info: Terminus Hub ports: 4 rev: 2.0 speed: > >> 480 Mb/s > >> > > > > > lanes: 1 power: 100mA > >> > > > > > chip-ID: 1a40:0101 class-ID: 0900 > >> > > > > > Device-1: 2-1.3.1:6 info: Primax HP Optical Mouse type: mouse > >> > > driver: > >> > > > > > hid-generic,usbhid > >> > > > > > interfaces: 1 rev: 2.0 speed: 1.5 Mb/s lanes: 1 power: 98mA > >> > > chip-ID: > >> > > > > > 0461:4d0f class-ID: 0301 > >> > > > > > Device-2: 2-1.3.2:7 info: Silicon Motion - Taiwan (formerly > >> Feiya ) > >> > > > > Flash > >> > > > > > Drive > >> > > > > > type: mass storage driver: usb-storage interfaces: 1 rev: > >> 2.0 > >> > > speed: > >> > > > > > 480 Mb/s lanes: 1 > >> > > > > > power: 100mA chip-ID: 090c:1000 class-ID: 0806 serial: > >> <filter> > >> > > > > > Device-3: 2-1.3.3:8 info: Dell QuietKey Keyboard type: > >> keyboard > >> > > driver: > >> > > > > > hid-generic,usbhid > >> > > > > > interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 70mA > >> > > chip-ID: > >> > > > > > 413c:2106 class-ID: 0301 > >> > > > > > Hub-6: 3-0:1 info: full speed or root hub ports: 2 rev: 2.0 > >> speed: > >> > > 480 > >> > > > > > Mb/s lanes: 1 > >> > > > > > chip-ID: 1d6b:0002 class-ID: 0900 > >> > > > > > Hub-7: 3-1:2 info: Intel Integrated Rate Matching Hub ports: 8 > >> > > rev: 2.0 > >> > > > > > speed: 480 Mb/s > >> > > > > > lanes: 1 chip-ID: 8087:0020 class-ID: 0900 > >> > > > > > Device-1: 3-1.2:3 info: Fitipower Integrated Mass Storage > >> Device > >> > > type: > >> > > > > > mass storage > >> > > > > > driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s > >> > > lanes: 1 > >> > > > > > power: 250mA > >> > > > > > chip-ID: 18e3:9106 class-ID: 0806 serial: <filter> > >> > > > > > Device-2: 3-1.4:4 info: Canon CanoScan LiDE 210 type: <vendor > >> > > specific> > >> > > > > > driver: N/A > >> > > > > > interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA > >> > > chip-ID: > >> > > > > > 04a9:190a class-ID: ff00 > >> > > > > > Hub-8: 4-0:1 info: full speed or root hub ports: 2 rev: 1.1 > >> speed: > >> > > 12 > >> > > > > > Mb/s lanes: 1 > >> > > > > > chip-ID: 1d6b:0001 class-ID: 0900 > >> > > > > > Hub-9: 5-0:1 info: full speed or root hub ports: 2 rev: 1.1 > >> speed: > >> > > 12 > >> > > > > > Mb/s lanes: 1 > >> > > > > > chip-ID: 1d6b:0001 class-ID: 0900 > >> > > > > > Sensors: > >> > > > > > System Temperatures: cpu: 55.0 C mobo: N/A gpu: nouveau temp: > >> 40.0 > >> > > C > >> > > > > > Fan Speeds (rpm): cpu: 935 fan-2: 812 > >> > > > > > Repos: > >> > > > > > Packages: 2560 pm: dpkg pkgs: 2545 pm: flatpak pkgs: 15 > >> > > > > > No active apt repos in: /etc/apt/sources.list > >> > > > > > Active apt repos in: /etc/apt/sources.list.d/element-io.list > >> > > > > > 1: deb > >> > > [signed-by=/usr/share/keyrings/element-io-archive-keyring.gpg] > >> > > > > > https: //packages.element.io/debian/ default main > >> > > > > > Active apt repos in: > >> /etc/apt/sources.list.d/google-chrome.list > >> > > > > > 1: deb [arch=amd64] https: // > >> dl.google.com/linux/chrome/deb/ > >> > > stable > >> > > > > main > >> > > > > > Active apt repos in: > >> > > > > > /etc/apt/sources.list.d/official-package-repositories.list > >> > > > > > 1: deb http: //packages.linuxmint.com zara main upstream > >> import > >> > > > > backport > >> > > > > > 2: deb http: //archive.ubuntu.com/ubuntu noble main > >> restricted > >> > > > > universe > >> > > > > > multiverse > >> > > > > > 3: deb http: //archive.ubuntu.com/ubuntu noble-updates main > >> > > > > restricted > >> > > > > > universe multiverse > >> > > > > > 4: deb http: //archive.ubuntu.com/ubuntu noble-backports > >> main > >> > > > > > restricted universe multiverse > >> > > > > > 5: deb http: //security.ubuntu.com/ubuntu/ noble-security > >> main > >> > > > > > restricted universe multiverse > >> > > > > > Info: > >> > > > > > Memory: total: 12 GiB note: est. available: 9.58 GiB used: > >> 4.58 GiB > >> > > > > > (47.9%) > >> > > > > > Processes: 306 Power: uptime: 6m states: freeze,mem,disk > >> suspend: > >> > > deep > >> > > > > > wakeups: 0 > >> > > > > > hibernate: platform Init: systemd v: 255 target: graphical > >> (5) > >> > > > > default: > >> > > > > > graphical > >> > > > > > Compilers: gcc: 13.3.0 Client: Cinnamon v: 6.4.8 inxi: 3.3.34 > >> > > > > > _______________________________________________ > >> > > > > > gnucash-user mailing list > >> > > > > > [email protected] > >> > > > > > To update your subscription preferences or to unsubscribe: > >> > > > > > https://lists.gnucash.org/mailman/listinfo/gnucash-user > >> > > > > > ----- > >> > > > > > Please remember to CC this list on all your replies. > >> > > > > > You can do this by using Reply-To-List or Reply-All. > >> > > > > > >> > > > > > >> > > > >> > > > >> > >> _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. 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