Phyllis, I believe that this may be the issue:
https://lists.gnucash.org/pipermail/gnucash-user/2025-December/118826.html
Chris

> On Apr 1, 2026, at 7:29 AM, Mark at Lorimark <[email protected]> 
> wrote:
> 
> Phyllis, can you go to your Windows-Explorer and use the 'find' feature to 
> find files named "gnucash".  That may perhaps reveal where you put your data 
> files.  If you find those, then we can help you get your files open.
> 
> ~mark petryk
> ~w:http://www.lorimarksolutions.com
> ~q:i don't know where it's going to go,
>    ...and i don't know what to wear when it gets there.
> 
> On 4/1/26 08:11, Phyllis Bruce wrote:
>> I updated to the newest version and it can't find an entry point. ???
>> The result is I cannot get to my data.
>> I am NOT a programmer and I have no clue what to do.
>> Please help.
>> I run on windows 11, the latest version
>> Phyllis B
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