Chris! You nailed it!
Via phone call, I helped Phyllis fully remove the install, delete the
installation folder under [Program Files (x86)] and perform a re-install
of 5.15 gnucash.
The program now runs, and she is able to get her data files open.
Thank you, Chris!
~mark petryk
~w:http://www.lorimarksolutions.com
~q:i don't know where it's going to go,
...and i don't know what to wear when it gets there.
On 4/1/26 10:29, Chris Graves wrote:
Phyllis, I believe that this may be the issue:
[GNC] ANNOUNCE: (Re) GnuCash 5.14 Released
<https://lists.gnucash.org/pipermail/gnucash-user/2025-December/118826.html>
lists.gnucash.org
<https://lists.gnucash.org/pipermail/gnucash-user/2025-December/118826.html>
favicon.ico
<https://lists.gnucash.org/pipermail/gnucash-user/2025-December/118826.html>
<https://lists.gnucash.org/pipermail/gnucash-user/2025-December/118826.html>
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