Julie,

The Wiki has some info on running and debugging the flatpak version of
GnuCash
https://wiki.gnucash.org/wiki/Flatpak

On Thu, 2026-10-08 at 18:40 -0700, Julie G wrote:
> and yes, David, that was it.  Probably for similar reasons, one
> transaction was doubly entered, which caused the original
> discrepancy.  Somewherer along the way, something else got wonky.  In
> the absence of a reconciliation report (the bug issue still needs my
> attention), I manually looked through the transactions and found the
> errors.   
> 
> Now I am in bug report 799816 and it says... chconnor tried ...like,
> the command "gnucash --debug --extra logto /tmp/gnucash.trace"
> what does that do?  typing that into terminal didn't work.  I don't
> know how to access flatpak sandbox.
> i tried typing gnucash.trace into terminal, that didn't work either. 
> I am frightfully ignorant about how to do Stuff.  I could look for a
> $  cat   /tmp/gnucash.trace but didn't find it in the file
> folders....  
> 
> searched for gnucash.trace in the help, no matching help pages
> found.  
> 
> HMMM.  Please advise if you are so inclined...
> 
> Thanks! 
> 
> j 
> 
> On Thu, Oct 8, 2026 at 5:27 PM Julie G <[email protected]> wrote:
> > ohhh, this is possibly really good.  I have been wondering about
> > transactions which fall on the other side of a cutoff date or
> > something.  i am chasing this down; one transaction did not get
> > included in the .csv file I made that was included in the
> > statement, but it does not resolve the issue, it simply alters it. 
> > However, last month I DID reconcile successfully.  I also did look
> > for the unreconciled transaction to show up in either the debit or
> > credit panes to no avail yet.  But, it MUST be something like
> > this.  I feel like such a detective.  Thank YOU for the clue/boost!
> > 
> > Julie   
> > 
> > On Wed, Oct 7, 2026 at 12:54 AM David Cousens
> > <[email protected]> wrote:
> > > Julie,
> > > 
> > > If a starting balance is off after a previous reconciliation
> > > being
> > > correct a possible problem is a transaction having been entered
> > > with a
> > > date in a previous period. This can occur with incorrect entry of
> > > a
> > > year for example. An amount like $1.44  could be something like a
> > > bank
> > > fee if there is no other transaction matching the amount. An
> > > unreconciled transaction in a previous period  should show up in
> > > either
> > > the debit or credit panes  at the top when you open the
> > > reconciliation
> > > window.
> > > 
> > > On Tue, 2026-10-06 at 23:51 -0700, Julie G wrote:
> > > > Hey all,
> > > > 
> > > > I am running version 5.17, flathub 5.17 on linux mint.
> > > > It is perplexing to me that I balance each account every month
> > > and it
> > > > all
> > > > seems great.  A month goes by and when I go to do it again, it
> > > is
> > > > always my
> > > > fear that the starting balance will be off.  Why ever for would
> > > this
> > > > be, if
> > > > I reconciled to 0.00 the previous month?  What a horrible
> > > question. 
> > > > So
> > > > let's try a better one...
> > > > 
> > > > I try to investigate by doing the normal things; see if all the
> > > > transactions were entered...  I missed one and added it.  But I
> > > was
> > > > off $12
> > > > and change, and the transaction that didn't make the cut (it
> > > was on
> > > > the
> > > > date cusp and was just missed) was for $11 and change.  Now I
> > > am off
> > > > $1.44.  So I went to reports/reconciliation and the tab it
> > > brought up
> > > > was
> > > > empty.  next I looked around in the help and did not find
> > > anything. 
> > > > Next I
> > > > started this email and while composing, I tried pulling up
> > > > reports/reconciliation to accurately recount my steps.  The tab
> > > came
> > > > up
> > > > empty again, and the computer froze.  I had to alt+sysRq
> > > "REISUB" to
> > > > jolt
> > > > it out of the freeze; I don't know what else to do (which is
> > > maybe a
> > > > different question).  Meanwhile, I don't know how to figure out
> > > why
> > > > I'm
> > > > $1.44 off because I don't know how to verify that my previous
> > > > reconciliation is all correct.
> > > > I will add, however, that until this point I had been MARVELING
> > > how
> > > > much I
> > > > LOVE gnucash (and I still do) and how EASY it has been to
> > > reconcie
> > > > and how
> > > > little time it takes me.  Wonderful when things just go right! 
> > > but
> > > > with
> > > > all good things, they don't always go that well.  The good news
> > > is,
> > > > they go
> > > > that well often enough that I'm SO happy I switched to Linux
> > > and to
> > > > GNUCASH.  I hope it's a glitch and that it can be figured out!
> > > > 
> > > > Thanks in advance; let me know if I am missing some info.
> > > > 
> > > > Julie
> > > > ps. Here's my system info:
> > > > System:
> > > >   Kernel: 7.0.0-38-generic arch: x86_64 bits: 64 compiler: gcc
> > > v:
> > > > 13.3.0
> > > > clocksource: tsc
> > > >   Desktop: Cinnamon v: 6.4.14 tk: GTK v: 3.24.41 wm: Muffin v:
> > > 6.4.1
> > > > vt: 7
> > > > dm: LightDM v: 1.30.0
> > > >     Distro: Linux Mint 22.2 Zara base: Ubuntu 24.04 noble
> > > > Machine:
> > > >   Type: Desktop System: Dell product: Inspiron 580 v: N/A
> > > serial:
> > > > <superuser required> Chassis:
> > > >     type: 3 serial: <superuser required>
> > > >   Mobo: Dell model: 0C2KJT v: A00 serial: <superuser required>
> > > uuid:
> > > > <superuser required>
> > > >     BIOS: Dell v: A07 date: 11/13/2010
> > > > CPU:
> > > >   Info: dual core model: Intel Core i3 550 bits: 64 type: MT
> > > MCP smt:
> > > > enabled arch: Westmere rev: 5
> > > >     cache: L1: 128 KiB L2: 512 KiB L3: 4 MiB
> > > >   Speed (MHz): avg: 1197 high: 1199 min/max: 1200/3200 cores:
> > > 1: 1197
> > > > 2:
> > > > 1198 3: 1199 4: 1197
> > > >     bogomips: 25537
> > > >   Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
> > > > Graphics:
> > > >   Device-1: NVIDIA GT218 [GeForce 210] vendor: Micro-Star MSI
> > > driver:
> > > > nouveau v: kernel arch: Tesla
> > > >     pcie: speed: 2.5 GT/s lanes: 16 ports: active: DVI-I-1,VGA-
> > > 1
> > > > empty:
> > > > HDMI-A-1 bus-ID: 01:00.0
> > > >     chip-ID: 10de:0a65 class-ID: 0300 temp: 40.0 C
> > > >   Device-2: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo
> > > type:
> > > > USB
> > > > rev: 2.0
> > > >     speed: 480 Mb/s lanes: 1 bus-ID: 1-1.1.2:5 chip-ID:
> > > 046d:081a
> > > > class-ID:
> > > > 0102 serial: <filter>
> > > >   Display: x11 server: X.Org v: 21.1.11 with: Xwayland v:
> > > 23.2.6
> > > > driver: X:
> > > > loaded: modesetting
> > > >     unloaded: fbdev,vesa dri: nouveau gpu: nouveau display-ID:
> > > :0
> > > > screens: 1
> > > >   Screen-1: 0 s-res: 2720x1024 s-dpi: 96 s-size: 719x270mm
> > > > (28.31x10.63")
> > > > s-diag: 768mm (30.24")
> > > >   Monitor-1: DVI-I-1 pos: primary,bottom-r model: ViewSonic
> > > VX1935wm
> > > > serial: <filter>
> > > >     res: 1440x900 hz: 60 dpi: 90 size: 408x255mm (16.06x10.04")
> > > diag:
> > > > 481mm
> > > > (18.9") modes:
> > > >     max: 1440x900 min: 720x400
> > > >   Monitor-2: VGA-1 pos: top-left model: Dell 1908FP serial:
> > > <filter>
> > > > res:
> > > > 1280x1024 hz: 60
> > > >     dpi: 86 size: 376x301mm (14.8x11.85") diag: 482mm (19")
> > > modes:
> > > > max:
> > > > 1280x1024 min: 720x400
> > > >   API: EGL v: 1.5 hw: drv: nvidia nouveau platforms: device: 0
> > > drv:
> > > > nouveau
> > > > device: 1 drv: swrast
> > > >     gbm: drv: nouveau surfaceless: drv: nouveau x11: drv:
> > > nouveau
> > > > inactive:
> > > > wayland
> > > >   API: OpenGL v: 4.5 compat-v: 3.3 vendor: mesa v: 25.2.8-
> > > > 0ubuntu0.24.04.4
> > > > glx-v: 1.4
> > > >     direct-render: yes renderer: NVA8 device-ID: 10de:0a65
> > > > Audio:
> > > >   Device-1: Intel 5 Series/3400 Series High Definition Audio
> > > vendor:
> > > > Dell 5
> > > > driver: snd_hda_intel
> > > >     v: kernel bus-ID: 00:1b.0 chip-ID: 8086:3b56 class-ID: 0403
> > > >   Device-2: NVIDIA High Definition Audio vendor: Micro-Star MSI
> > > > driver:
> > > > snd_hda_intel v: kernel
> > > >     pcie: speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID:
> > > > 10de:0be3
> > > > class-ID: 0403
> > > >   Device-3: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo
> > > type:
> > > > USB
> > > > rev: 2.0
> > > >     speed: 480 Mb/s lanes: 1 bus-ID: 1-1.1.2:5 chip-ID:
> > > 046d:081a
> > > > class-ID:
> > > > 0102 serial: <filter>
> > > >   API: ALSA v: k7.0.0-38-generic status: kernel-api
> > > >   Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-
> > > pulse
> > > > status: active
> > > >     2: wireplumber status: active 3: pipewire-alsa type: plugin
> > > > Network:
> > > >   Device-1: Broadcom NetLink BCM57788 Gigabit Ethernet PCIe
> > > vendor:
> > > > Dell
> > > > driver: tg3 v: kernel
> > > >     pcie: speed: 2.5 GT/s lanes: 1 port: N/A bus-ID: 03:00.0
> > > chip-ID:
> > > > 14e4:1691 class-ID: 0200
> > > >   IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac:
> > > <filter>
> > > > Drives:
> > > >   Local Storage: total: 1.37 TiB used: 66.3 GiB (4.7%)
> > > >   ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB size:
> > > > 465.76 GiB
> > > > speed: 3.0 Gb/s
> > > >     tech: SSD serial: <filter> fw-rev: 4B6Q scheme: GPT
> > > >   ID-2: /dev/sdb vendor: Samsung model: SSD 870 EVO 1TB size:
> > > 931.51
> > > > GiB
> > > > speed: 3.0 Gb/s
> > > >     tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT
> > > >   ID-3: /dev/sdg model: Flash Drive SM USB20 size: 7.47 GiB
> > > type: USB
> > > > rev:
> > > > 2.0 spd: 480 Mb/s
> > > >     lanes: 1 tech: SSD serial: <filter> fw-rev: 1100 scheme:
> > > MBR
> > > > Partition:
> > > >   ID-1: / size: 456.88 GiB used: 66.28 GiB (14.5%) fs: ext4
> > > dev:
> > > > /dev/sda3
> > > >   ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat
> > > dev:
> > > > /dev/sda2
> > > > Swap:
> > > >   ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%)
> > > priority: -1
> > > > file:
> > > > /swapfile
> > > > USB:
> > > >   Hub-1: 1-0:1 info: full speed or root hub ports: 2 rev: 2.0
> > > speed:
> > > > 480
> > > > Mb/s lanes: 1
> > > >     chip-ID: 1d6b:0002 class-ID: 0900
> > > >   Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports:
> > > 6 rev:
> > > > 2.0
> > > > speed: 480 Mb/s
> > > >     lanes: 1 chip-ID: 8087:0020 class-ID: 0900
> > > >   Hub-3: 1-1.1:3 info: Microchip (formerly SMSC) Hub ports: 4
> > > rev:
> > > > 2.0
> > > > speed: 480 Mb/s lanes: 1
> > > >     power: 2mA chip-ID: 0424:2504 class-ID: 0900
> > > >   Device-1: 1-1.1.2:5 info: Logitech Webcam C260 type:
> > > video,audio
> > > > driver:
> > > > snd-usb-audio,uvcvideo
> > > >     interfaces: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power:
> > > 500mA
> > > > chip-ID:
> > > > 046d:081a class-ID: 0102
> > > >     serial: <filter>
> > > >   Hub-4: 1-1.3:4 info: Terminus Hub ports: 4 rev: 2.0 speed:
> > > 480 Mb/s
> > > > lanes: 1 power: 100mA
> > > >     chip-ID: 1a40:0101 class-ID: 0900
> > > >   Device-1: 1-1.3.1:6 info: Dell QuietKey Keyboard type:
> > > keyboard
> > > > driver:
> > > > hid-generic,usbhid
> > > >     interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 70mA
> > > chip-
> > > > ID:
> > > > 413c:2106 class-ID: 0301
> > > >   Device-2: 1-1.3.2:7 info: Silicon Motion - Taiwan (formerly
> > > Feiya )
> > > > Flash
> > > > Drive
> > > >     type: mass storage driver: usb-storage interfaces: 1 rev:
> > > 2.0
> > > > speed:
> > > > 480 Mb/s lanes: 1
> > > >     power: 100mA chip-ID: 090c:1000 class-ID: 0806 serial:
> > > <filter>
> > > >   Device-3: 1-1.3.3:8 info: Primax HP Optical Mouse type: mouse
> > > > driver:
> > > > hid-generic,usbhid
> > > >     interfaces: 1 rev: 2.0 speed: 1.5 Mb/s lanes: 1 power: 98mA
> > > chip-
> > > > ID:
> > > > 0461:4d0f class-ID: 0301
> > > >   Device-4: 1-1.3.4:9 info: HP HP LaserJet CP1025nw type:
> > > printer
> > > > driver:
> > > > usblp interfaces: 2
> > > >     rev: 2.0 speed: 480 Mb/s lanes: 1 power: 98mA chip-ID:
> > > 03f0:0b2a
> > > > class-ID: 0701 serial: <filter>
> > > >   Hub-5: 2-0:1 info: full speed or root hub ports: 2 rev: 1.1
> > > speed:
> > > > 12
> > > > Mb/s lanes: 1
> > > >     chip-ID: 1d6b:0001 class-ID: 0900
> > > >   Hub-6: 3-0:1 info: full speed or root hub ports: 2 rev: 2.0
> > > speed:
> > > > 480
> > > > Mb/s lanes: 1
> > > >     chip-ID: 1d6b:0002 class-ID: 0900
> > > >   Hub-7: 3-1:2 info: Intel Integrated Rate Matching Hub ports:
> > > 8 rev:
> > > > 2.0
> > > > speed: 480 Mb/s
> > > >     lanes: 1 chip-ID: 8087:0020 class-ID: 0900
> > > >   Device-1: 3-1.2:3 info: Fitipower Integrated Mass Storage
> > > Device
> > > > type:
> > > > mass storage
> > > >     driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s
> > > lanes:
> > > > 1
> > > > power: 250mA
> > > >     chip-ID: 18e3:9106 class-ID: 0806 serial: <filter>
> > > >   Device-2: 3-1.4:4 info: Canon CanoScan LiDE 210 type: <vendor
> > > > specific>
> > > > driver: N/A
> > > >     interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1 power:
> > > 500mA
> > > > chip-ID:
> > > > 04a9:190a class-ID: ff00
> > > >   Hub-8: 4-0:1 info: full speed or root hub ports: 4 rev: 2.0
> > > speed:
> > > > 480
> > > > Mb/s lanes: 1
> > > >     chip-ID: 1d6b:0002 class-ID: 0900
> > > >   Hub-9: 5-0:1 info: full speed or root hub ports: 2 rev: 1.1
> > > speed:
> > > > 12
> > > > Mb/s lanes: 1
> > > >     chip-ID: 1d6b:0001 class-ID: 0900
> > > > Sensors:
> > > >   System Temperatures: cpu: 45.0 C mobo: N/A gpu: nouveau temp:
> > > 40.0
> > > > C
> > > >   Fan Speeds (rpm): cpu: 921 fan-2: 800
> > > > Repos:
> > > >   Packages: 2609 pm: dpkg pkgs: 2597 pm: flatpak pkgs: 12
> > > >   No active apt repos in: /etc/apt/sources.list
> > > >   Active apt repos in: /etc/apt/sources.list.d/element-io.list
> > > >     1: deb [signed-by=/usr/share/keyrings/element-io-archive-
> > > > keyring.gpg]
> > > > https: //packages.element.io/debian/ default main
> > > >   Active apt repos in:
> > > > /etc/apt/sources.list.d/official-package-repositories.list
> > > >     1: deb http: //packages.linuxmint.com zara main upstream
> > > import
> > > > backport
> > > >     2: deb http: //archive.ubuntu.com/ubuntu noble main
> > > restricted
> > > > universe
> > > > multiverse
> > > >     3: deb http: //archive.ubuntu.com/ubuntu noble-updates main
> > > > restricted
> > > > universe multiverse
> > > >     4: deb http: //archive.ubuntu.com/ubuntu noble-backports
> > > main
> > > > restricted universe multiverse
> > > >     5: deb http: //security.ubuntu.com/ubuntu/ noble-security
> > > main
> > > > restricted universe multiverse
> > > >   Active apt repos in: /etc/apt/sources.list.d/google-
> > > chrome.sources
> > > >     1: deb [arch=amd64] https: //dl.google.com/linux/chrome-
> > > > stable/deb/
> > > > stable main
> > > >   Active apt repos in: /etc/apt/sources.list.d/vivaldi.sources
> > > >     1: deb [arch=amd64] https: //repo.vivaldi.com/stable/deb/
> > > stable
> > > > main
> > > > Info:
> > > >   Memory: total: 12 GiB note: est. available: 9.57 GiB used:
> > > 5.89 GiB
> > > > (61.5%)
> > > >   Processes: 303 Power: uptime: 8m states: freeze,mem,disk
> > > suspend:
> > > > deep
> > > > wakeups: 0
> > > >     hibernate: platform Init: systemd v: 255 target: graphical
> > > (5)
> > > > default:
> > > > graphical
> > > >   Compilers: gcc: 13.3.0 Client: Cinnamon v: 6.4.14 inxi:
> > > 3.3.34
> > > > _______________________________________________
> > > > gnucash-user mailing list
> > > > [email protected]
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