David, Thank you, that is informative and useful to know! A little clarifying, yet still a little confusing. My computer crashed last night so gnucash was not closed properly by design. for this reason, it did not open properly today. Again I found and deleted the .lck file. When I opened the program again, it worked. However, my computer is not prone to crashing. unless something goes sideways, I always close it properly. what continues to be confusing a little is that I feel like it opens properly more often than something goes sideways in the session prior. so, I will monitor this and expect a better understanding of All Things.
OK, Some Things. Now I am off to look at bug reports and learn even more. THANKS! Julie On Wed, Oct 7, 2026 at 5:02 PM David Cousens <[email protected]> wrote: > Julie > > On Item 1, that is designed behavior. If you exit GnuCash by either > File->Quit or using the close window X button at the top right, the > .LCK file is deleted. If GnuCash is exited in any other way e.g. by a > system reboot or crash the .LCK file is not deleted. In the dialogue > that comes up at startup you can select the "Open anyway" option and it > will still open the file. > > I'm running 5.17 on Linux Mint 22.3 and have no problem running a > reconciliation report although I'm not using a saved report but > creating it from scratch so this does not appear to be a general > problem and maybe something specific to your computer. > > The report will be blank if no account is selected or the report dates > don't cover a period with transactions in the report options > (Edit_>Report Options from the menu). > > A crash may have corrupted a saved file if it was being accessed at the > time of the crash. Can you create a report from scratch? Reports > generally are blank until the report options are setup and the report > has to be alreadyopen to set them up. > > Hope this helps a bit > > > On Wed, 2026-10-07 at 07:42 -0700, Julie G wrote: > > Well maybe i better deal with all the issues I get. > > 1) when I start gnucash, I pretty much always get the error message > > the > > that file could not be found. It is in the history list, do I want > > to > > remove it? I say yes, and then have to open it via the path > > file/open...etc. > > Now this morning when I go to do this, it says the file is already > > open. > > Gnucash could not obtain the lock for /media/filepath.gnucash. I > > deleted > > the .LCK file and selected my file, opened it, and i'm in. But that > > seems > > to be a glitch. > > > > 2) when I tried to run a reconciliation report, I got a blank screen > > and > > the second time I attempted it, the computer froze. Now that I am > > preparing to open gnucash and try running some other kind of report, > > I am > > recalling linux advice to send a crash report, which I have found but > > not > > yet sent anywhere. I have always been able to run the reports for > > which > > I've saved configurations.... and either it's taking a long time, or > > ...it's blank. I did a saved one which worked last year at tax time. > > But > > as of yet, the computer hasn't (yet) crashed. I will send this email > > and > > try to get to the #irc channel to see if I can communicate real time > > there, > > and eventually I guess navigate through the process of sending an > > error > > report to a linux forum. > > > > I will watch for your response! > > > > Thanks, > > > > Julie > > > > > > On Wed, Oct 7, 2026 at 12:34 AM Wm Tarr <[email protected]> wrote: > > > > > Is the problem that you are getting blank reports recently? If it > > > is > > > the problem I am thinking of then it should apply to all reports, > > > is > > > this right? > > > > > > Wm > > > > > > > > > On 2026-10-07 07:51, Julie G wrote: > > > > So I went to reports/reconciliation and the tab it brought up was > > > > empty. next I looked around in the help and did not find > > > > anything. > > > > ps. Here's my system info: > > > > System: > > > > Kernel: 7.0.0-38-generic arch: x86_64 bits: 64 compiler: gcc > > > > v: 13.3.0 > > > > clocksource: tsc > > > > Desktop: Cinnamon v: 6.4.14 tk: GTK v: 3.24.41 wm: Muffin v: > > > > 6.4.1 > > > vt: 7 > > > > dm: LightDM v: 1.30.0 > > > > Distro: Linux Mint 22.2 Zara base: Ubuntu 24.04 noble > > > > Machine: > > > > Type: Desktop System: Dell product: Inspiron 580 v: N/A > > > > serial: > > > > <superuser required> Chassis: > > > > type: 3 serial: <superuser required> > > > > Mobo: Dell model: 0C2KJT v: A00 serial: <superuser required> > > > > uuid: > > > > <superuser required> > > > > BIOS: Dell v: A07 date: 11/13/2010 > > > > CPU: > > > > Info: dual core model: Intel Core i3 550 bits: 64 type: MT MCP > > > > smt: > > > > enabled arch: Westmere rev: 5 > > > > cache: L1: 128 KiB L2: 512 KiB L3: 4 MiB > > > > Speed (MHz): avg: 1197 high: 1199 min/max: 1200/3200 cores: 1: > > > > 1197 2: > > > > 1198 3: 1199 4: 1197 > > > > bogomips: 25537 > > > > Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx > > > > Graphics: > > > > Device-1: NVIDIA GT218 [GeForce 210] vendor: Micro-Star MSI > > > > driver: > > > > nouveau v: kernel arch: Tesla > > > > pcie: speed: 2.5 GT/s lanes: 16 ports: active: DVI-I-1,VGA-1 > > > > empty: > > > > HDMI-A-1 bus-ID: 01:00.0 > > > > chip-ID: 10de:0a65 class-ID: 0300 temp: 40.0 C > > > > Device-2: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo > > > > type: > > > USB > > > > rev: 2.0 > > > > speed: 480 Mb/s lanes: 1 bus-ID: 1-1.1.2:5 chip-ID: > > > > 046d:081a > > > class-ID: > > > > 0102 serial: <filter> > > > > Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 > > > driver: X: > > > > loaded: modesetting > > > > unloaded: fbdev,vesa dri: nouveau gpu: nouveau display-ID: > > > > :0 > > > screens: 1 > > > > Screen-1: 0 s-res: 2720x1024 s-dpi: 96 s-size: 719x270mm > > > (28.31x10.63") > > > > s-diag: 768mm (30.24") > > > > Monitor-1: DVI-I-1 pos: primary,bottom-r model: ViewSonic > > > > VX1935wm > > > > serial: <filter> > > > > res: 1440x900 hz: 60 dpi: 90 size: 408x255mm (16.06x10.04") > > > > diag: > > > 481mm > > > > (18.9") modes: > > > > max: 1440x900 min: 720x400 > > > > Monitor-2: VGA-1 pos: top-left model: Dell 1908FP serial: > > > > <filter> > > > res: > > > > 1280x1024 hz: 60 > > > > dpi: 86 size: 376x301mm (14.8x11.85") diag: 482mm (19") > > > > modes: max: > > > > 1280x1024 min: 720x400 > > > > API: EGL v: 1.5 hw: drv: nvidia nouveau platforms: device: 0 > > > > drv: > > > nouveau > > > > device: 1 drv: swrast > > > > gbm: drv: nouveau surfaceless: drv: nouveau x11: drv: > > > > nouveau > > > inactive: > > > > wayland > > > > API: OpenGL v: 4.5 compat-v: 3.3 vendor: mesa v: > > > 25.2.8-0ubuntu0.24.04.4 > > > > glx-v: 1.4 > > > > direct-render: yes renderer: NVA8 device-ID: 10de:0a65 > > > > Audio: > > > > Device-1: Intel 5 Series/3400 Series High Definition Audio > > > > vendor: > > > Dell 5 > > > > driver: snd_hda_intel > > > > v: kernel bus-ID: 00:1b.0 chip-ID: 8086:3b56 class-ID: 0403 > > > > Device-2: NVIDIA High Definition Audio vendor: Micro-Star MSI > > > > driver: > > > > snd_hda_intel v: kernel > > > > pcie: speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: > > > > 10de:0be3 > > > > class-ID: 0403 > > > > Device-3: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo > > > > type: > > > USB > > > > rev: 2.0 > > > > speed: 480 Mb/s lanes: 1 bus-ID: 1-1.1.2:5 chip-ID: > > > > 046d:081a > > > class-ID: > > > > 0102 serial: <filter> > > > > API: ALSA v: k7.0.0-38-generic status: kernel-api > > > > Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire- > > > > pulse > > > > status: active > > > > 2: wireplumber status: active 3: pipewire-alsa type: plugin > > > > Network: > > > > Device-1: Broadcom NetLink BCM57788 Gigabit Ethernet PCIe > > > > vendor: Dell > > > > driver: tg3 v: kernel > > > > pcie: speed: 2.5 GT/s lanes: 1 port: N/A bus-ID: 03:00.0 > > > > chip-ID: > > > > 14e4:1691 class-ID: 0200 > > > > IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: > > > > <filter> > > > > Drives: > > > > Local Storage: total: 1.37 TiB used: 66.3 GiB (4.7%) > > > > ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB size: > > > > 465.76 > > > GiB > > > > speed: 3.0 Gb/s > > > > tech: SSD serial: <filter> fw-rev: 4B6Q scheme: GPT > > > > ID-2: /dev/sdb vendor: Samsung model: SSD 870 EVO 1TB size: > > > > 931.51 GiB > > > > speed: 3.0 Gb/s > > > > tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT > > > > ID-3: /dev/sdg model: Flash Drive SM USB20 size: 7.47 GiB > > > > type: USB > > > rev: > > > > 2.0 spd: 480 Mb/s > > > > lanes: 1 tech: SSD serial: <filter> fw-rev: 1100 scheme: MBR > > > > Partition: > > > > ID-1: / size: 456.88 GiB used: 66.28 GiB (14.5%) fs: ext4 dev: > > > /dev/sda3 > > > > ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat > > > > dev: > > > /dev/sda2 > > > > Swap: > > > > ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) > > > > priority: -1 > > > file: > > > > /swapfile > > > > USB: > > > > Hub-1: 1-0:1 info: full speed or root hub ports: 2 rev: 2.0 > > > > speed: 480 > > > > Mb/s lanes: 1 > > > > chip-ID: 1d6b:0002 class-ID: 0900 > > > > Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 > > > > rev: > > > 2.0 > > > > speed: 480 Mb/s > > > > lanes: 1 chip-ID: 8087:0020 class-ID: 0900 > > > > Hub-3: 1-1.1:3 info: Microchip (formerly SMSC) Hub ports: 4 > > > > rev: 2.0 > > > > speed: 480 Mb/s lanes: 1 > > > > power: 2mA chip-ID: 0424:2504 class-ID: 0900 > > > > Device-1: 1-1.1.2:5 info: Logitech Webcam C260 type: > > > > video,audio > > > driver: > > > > snd-usb-audio,uvcvideo > > > > interfaces: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA > > > chip-ID: > > > > 046d:081a class-ID: 0102 > > > > serial: <filter> > > > > Hub-4: 1-1.3:4 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 > > > > Mb/s > > > > lanes: 1 power: 100mA > > > > chip-ID: 1a40:0101 class-ID: 0900 > > > > Device-1: 1-1.3.1:6 info: Dell QuietKey Keyboard type: > > > > keyboard > > > driver: > > > > hid-generic,usbhid > > > > interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 70mA > > > > chip-ID: > > > > 413c:2106 class-ID: 0301 > > > > Device-2: 1-1.3.2:7 info: Silicon Motion - Taiwan (formerly > > > > Feiya ) > > > Flash > > > > Drive > > > > type: mass storage driver: usb-storage interfaces: 1 rev: > > > > 2.0 speed: > > > > 480 Mb/s lanes: 1 > > > > power: 100mA chip-ID: 090c:1000 class-ID: 0806 serial: > > > > <filter> > > > > Device-3: 1-1.3.3:8 info: Primax HP Optical Mouse type: mouse > > > > driver: > > > > hid-generic,usbhid > > > > interfaces: 1 rev: 2.0 speed: 1.5 Mb/s lanes: 1 power: 98mA > > > > chip-ID: > > > > 0461:4d0f class-ID: 0301 > > > > Device-4: 1-1.3.4:9 info: HP HP LaserJet CP1025nw type: > > > > printer > > > driver: > > > > usblp interfaces: 2 > > > > rev: 2.0 speed: 480 Mb/s lanes: 1 power: 98mA chip-ID: > > > > 03f0:0b2a > > > > class-ID: 0701 serial: <filter> > > > > Hub-5: 2-0:1 info: full speed or root hub ports: 2 rev: 1.1 > > > > speed: 12 > > > > Mb/s lanes: 1 > > > > chip-ID: 1d6b:0001 class-ID: 0900 > > > > Hub-6: 3-0:1 info: full speed or root hub ports: 2 rev: 2.0 > > > > speed: 480 > > > > Mb/s lanes: 1 > > > > chip-ID: 1d6b:0002 class-ID: 0900 > > > > Hub-7: 3-1:2 info: Intel Integrated Rate Matching Hub ports: 8 > > > > rev: > > > 2.0 > > > > speed: 480 Mb/s > > > > lanes: 1 chip-ID: 8087:0020 class-ID: 0900 > > > > Device-1: 3-1.2:3 info: Fitipower Integrated Mass Storage > > > > Device type: > > > > mass storage > > > > driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s > > > > lanes: 1 > > > > power: 250mA > > > > chip-ID: 18e3:9106 class-ID: 0806 serial: <filter> > > > > Device-2: 3-1.4:4 info: Canon CanoScan LiDE 210 type: <vendor > > > specific> > > > > driver: N/A > > > > interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA > > > chip-ID: > > > > 04a9:190a class-ID: ff00 > > > > Hub-8: 4-0:1 info: full speed or root hub ports: 4 rev: 2.0 > > > > speed: 480 > > > > Mb/s lanes: 1 > > > > chip-ID: 1d6b:0002 class-ID: 0900 > > > > Hub-9: 5-0:1 info: full speed or root hub ports: 2 rev: 1.1 > > > > speed: 12 > > > > Mb/s lanes: 1 > > > > chip-ID: 1d6b:0001 class-ID: 0900 > > > > Sensors: > > > > System Temperatures: cpu: 45.0 C mobo: N/A gpu: nouveau temp: > > > > 40.0 C > > > > Fan Speeds (rpm): cpu: 921 fan-2: 800 > > > > Repos: > > > > Packages: 2609 pm: dpkg pkgs: 2597 pm: flatpak pkgs: 12 > > > > No active apt repos in: /etc/apt/sources.list > > > > Active apt repos in: /etc/apt/sources.list.d/element-io.list > > > > 1: deb > > > [signed-by=/usr/share/keyrings/element-io-archive-keyring.gpg] > > > > https: //packages.element.io/debian/ default main > > > > Active apt repos in: > > > > /etc/apt/sources.list.d/official-package-repositories.list > > > > 1: deb http: //packages.linuxmint.com zara main upstream > > > > import > > > backport > > > > 2: deb http: //archive.ubuntu.com/ubuntu noble main > > > > restricted > > > universe > > > > multiverse > > > > 3: deb http: //archive.ubuntu.com/ubuntu noble-updates main > > > restricted > > > > universe multiverse > > > > 4: deb http: //archive.ubuntu.com/ubuntu noble-backports > > > > main > > > > restricted universe multiverse > > > > 5: deb http: //security.ubuntu.com/ubuntu/ noble-security > > > > main > > > > restricted universe multiverse > > > > Active apt repos in: /etc/apt/sources.list.d/google- > > > > chrome.sources > > > > 1: deb [arch=amd64] https: //dl.google.com/linux/chrome- > > > > stable/deb/ > > > > stable main > > > > Active apt repos in: /etc/apt/sources.list.d/vivaldi.sources > > > > 1: deb [arch=amd64] https: //repo.vivaldi.com/stable/deb/ > > > > stable > > > main > > > > Info: > > > > Memory: total: 12 GiB note: est. available: 9.57 GiB used: > > > > 5.89 GiB > > > > (61.5%) > > > > Processes: 303 Power: uptime: 8m states: freeze,mem,disk > > > > suspend: deep > > > > wakeups: 0 > > > > hibernate: platform Init: systemd v: 255 target: graphical > > > > (5) > > > default: > > > > graphical > > > > Compilers: gcc: 13.3.0 Client: Cinnamon v: 6.4.14 inxi: 3.3.34 > > > > _______________________________________________ > > > > gnucash-user mailing list > > > > [email protected] > > > > To update your subscription preferences or to unsubscribe: > > > > https://lists.gnucash.org/mailman/listinfo/gnucash-user > > > > ----- > > > > Please remember to CC this list on all your replies. > > > > You can do this by using Reply-To-List or Reply-All. > > > _______________________________________________ > > > gnucash-user mailing list > > > [email protected] > > > To update your subscription preferences or to unsubscribe: > > > https://lists.gnucash.org/mailman/listinfo/gnucash-user > > > ----- > > > Please remember to CC this list on all your replies. > > > You can do this by using Reply-To-List or Reply-All. > > > > > _______________________________________________ > > gnucash-user mailing list > > [email 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