shit.  i said that wrong.  Correction:  I feel like it DOESN'T open
properly more often than something goes sideways in the prior session...

On Thu, Oct 8, 2026 at 5:10 PM Julie G <[email protected]> wrote:

> David,
>
> Thank you, that is informative and useful to know!  A little clarifying,
> yet still a little confusing.  My computer crashed last night so gnucash
> was not closed properly by design.  for this reason, it did not open
> properly today.  Again I found and deleted the .lck file.  When I opened
> the program again, it worked.  However, my computer is not prone to
> crashing.  unless something goes sideways, I always close it properly.
> what continues to be confusing a little is that I feel like it opens
> properly more often than something goes sideways in the session prior.  so,
> I will monitor this and expect a better understanding of All Things.
>
> OK, Some Things.  Now I am off to look at bug reports and learn even
> more.
>
> THANKS!
>
> Julie
>
> On Wed, Oct 7, 2026 at 5:02 PM David Cousens <[email protected]>
> wrote:
>
>> Julie
>>
>> On Item 1, that is designed behavior. If you exit GnuCash by either
>> File->Quit or using the close window X button at the top right, the
>> .LCK file is deleted. If GnuCash is exited in any other way e.g. by a
>> system reboot or crash the .LCK file is not deleted. In the dialogue
>> that comes up at startup you can select the "Open anyway" option and it
>> will still open the file.
>>
>> I'm running 5.17 on Linux Mint 22.3 and have no problem running a
>> reconciliation report although I'm not using a saved report but
>> creating it from scratch so this does not appear to be a general
>> problem and maybe something specific to your computer.
>>
>> The report will be blank if no account is selected or the report dates
>> don't cover a period with transactions in the report options
>> (Edit_>Report Options from the menu).
>>
>> A crash may have corrupted a saved file if it was being accessed at the
>> time of the crash.  Can you create a report from scratch? Reports
>> generally are blank until the report options are setup and the report
>> has to be alreadyopen to set them up.
>>
>> Hope this helps a bit
>>
>>
>> On Wed, 2026-10-07 at 07:42 -0700, Julie G wrote:
>> > Well maybe i better deal with all the issues I get.
>> > 1) when I start gnucash, I pretty much always get the error message
>> > the
>> > that file could not be found.  It is in the history list, do I want
>> > to
>> > remove it?  I say yes,  and then have to open it via the path
>> > file/open...etc.
>> > Now this morning when I go to do this, it says the file is already
>> > open.
>> > Gnucash could not obtain the lock for /media/filepath.gnucash.  I
>> > deleted
>> > the .LCK file and selected my file, opened it, and i'm in.  But that
>> > seems
>> > to be a glitch.
>> >
>> > 2)  when I tried to run a reconciliation report, I got a blank screen
>> > and
>> > the second time I attempted it, the computer froze.  Now that I am
>> > preparing to open gnucash and try running some other kind of report,
>> > I am
>> > recalling linux advice to send a crash report, which I have found but
>> > not
>> > yet sent anywhere.  I have always been able to run the reports for
>> > which
>> > I've saved configurations.... and either it's taking a long time, or
>> > ...it's blank.  I did a saved one which worked last year at tax time.
>> > But
>> > as of yet, the computer hasn't (yet) crashed.  I will send this email
>> > and
>> > try to get to the #irc channel to see if I can communicate real time
>> > there,
>> > and eventually I guess navigate through the process of sending an
>> > error
>> > report to a linux forum.
>> >
>> > I will watch for your response!
>> >
>> > Thanks,
>> >
>> > Julie
>> >
>> >
>> > On Wed, Oct 7, 2026 at 12:34 AM Wm Tarr <[email protected]> wrote:
>> >
>> > > Is the problem that you are getting blank reports recently?  If it
>> > > is
>> > > the problem I am thinking of then it should apply to all reports,
>> > > is
>> > > this right?
>> > >
>> > > Wm
>> > >
>> > >
>> > > On 2026-10-07 07:51, Julie G wrote:
>> > > > So I went to reports/reconciliation and the tab it brought up was
>> > > > empty.  next I looked around in the help and did not find
>> > > > anything.
>> > > > ps. Here's my system info:
>> > > > System:
>> > > >    Kernel: 7.0.0-38-generic arch: x86_64 bits: 64 compiler: gcc
>> > > > v: 13.3.0
>> > > > clocksource: tsc
>> > > >    Desktop: Cinnamon v: 6.4.14 tk: GTK v: 3.24.41 wm: Muffin v:
>> > > > 6.4.1
>> > > vt: 7
>> > > > dm: LightDM v: 1.30.0
>> > > >      Distro: Linux Mint 22.2 Zara base: Ubuntu 24.04 noble
>> > > > Machine:
>> > > >    Type: Desktop System: Dell product: Inspiron 580 v: N/A
>> > > > serial:
>> > > > <superuser required> Chassis:
>> > > >      type: 3 serial: <superuser required>
>> > > >    Mobo: Dell model: 0C2KJT v: A00 serial: <superuser required>
>> > > > uuid:
>> > > > <superuser required>
>> > > >      BIOS: Dell v: A07 date: 11/13/2010
>> > > > CPU:
>> > > >    Info: dual core model: Intel Core i3 550 bits: 64 type: MT MCP
>> > > > smt:
>> > > > enabled arch: Westmere rev: 5
>> > > >      cache: L1: 128 KiB L2: 512 KiB L3: 4 MiB
>> > > >    Speed (MHz): avg: 1197 high: 1199 min/max: 1200/3200 cores: 1:
>> > > > 1197 2:
>> > > > 1198 3: 1199 4: 1197
>> > > >      bogomips: 25537
>> > > >    Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
>> > > > Graphics:
>> > > >    Device-1: NVIDIA GT218 [GeForce 210] vendor: Micro-Star MSI
>> > > > driver:
>> > > > nouveau v: kernel arch: Tesla
>> > > >      pcie: speed: 2.5 GT/s lanes: 16 ports: active: DVI-I-1,VGA-1
>> > > > empty:
>> > > > HDMI-A-1 bus-ID: 01:00.0
>> > > >      chip-ID: 10de:0a65 class-ID: 0300 temp: 40.0 C
>> > > >    Device-2: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo
>> > > > type:
>> > > USB
>> > > > rev: 2.0
>> > > >      speed: 480 Mb/s lanes: 1 bus-ID: 1-1.1.2:5 chip-ID:
>> > > > 046d:081a
>> > > class-ID:
>> > > > 0102 serial: <filter>
>> > > >    Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6
>> > > driver: X:
>> > > > loaded: modesetting
>> > > >      unloaded: fbdev,vesa dri: nouveau gpu: nouveau display-ID:
>> > > > :0
>> > > screens: 1
>> > > >    Screen-1: 0 s-res: 2720x1024 s-dpi: 96 s-size: 719x270mm
>> > > (28.31x10.63")
>> > > > s-diag: 768mm (30.24")
>> > > >    Monitor-1: DVI-I-1 pos: primary,bottom-r model: ViewSonic
>> > > > VX1935wm
>> > > > serial: <filter>
>> > > >      res: 1440x900 hz: 60 dpi: 90 size: 408x255mm (16.06x10.04")
>> > > > diag:
>> > > 481mm
>> > > > (18.9") modes:
>> > > >      max: 1440x900 min: 720x400
>> > > >    Monitor-2: VGA-1 pos: top-left model: Dell 1908FP serial:
>> > > > <filter>
>> > > res:
>> > > > 1280x1024 hz: 60
>> > > >      dpi: 86 size: 376x301mm (14.8x11.85") diag: 482mm (19")
>> > > > modes: max:
>> > > > 1280x1024 min: 720x400
>> > > >    API: EGL v: 1.5 hw: drv: nvidia nouveau platforms: device: 0
>> > > > drv:
>> > > nouveau
>> > > > device: 1 drv: swrast
>> > > >      gbm: drv: nouveau surfaceless: drv: nouveau x11: drv:
>> > > > nouveau
>> > > inactive:
>> > > > wayland
>> > > >    API: OpenGL v: 4.5 compat-v: 3.3 vendor: mesa v:
>> > > 25.2.8-0ubuntu0.24.04.4
>> > > > glx-v: 1.4
>> > > >      direct-render: yes renderer: NVA8 device-ID: 10de:0a65
>> > > > Audio:
>> > > >    Device-1: Intel 5 Series/3400 Series High Definition Audio
>> > > > vendor:
>> > > Dell 5
>> > > > driver: snd_hda_intel
>> > > >      v: kernel bus-ID: 00:1b.0 chip-ID: 8086:3b56 class-ID: 0403
>> > > >    Device-2: NVIDIA High Definition Audio vendor: Micro-Star MSI
>> > > > driver:
>> > > > snd_hda_intel v: kernel
>> > > >      pcie: speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID:
>> > > > 10de:0be3
>> > > > class-ID: 0403
>> > > >    Device-3: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo
>> > > > type:
>> > > USB
>> > > > rev: 2.0
>> > > >      speed: 480 Mb/s lanes: 1 bus-ID: 1-1.1.2:5 chip-ID:
>> > > > 046d:081a
>> > > class-ID:
>> > > > 0102 serial: <filter>
>> > > >    API: ALSA v: k7.0.0-38-generic status: kernel-api
>> > > >    Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-
>> > > > pulse
>> > > > status: active
>> > > >      2: wireplumber status: active 3: pipewire-alsa type: plugin
>> > > > Network:
>> > > >    Device-1: Broadcom NetLink BCM57788 Gigabit Ethernet PCIe
>> > > > vendor: Dell
>> > > > driver: tg3 v: kernel
>> > > >      pcie: speed: 2.5 GT/s lanes: 1 port: N/A bus-ID: 03:00.0
>> > > > chip-ID:
>> > > > 14e4:1691 class-ID: 0200
>> > > >    IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac:
>> > > > <filter>
>> > > > Drives:
>> > > >    Local Storage: total: 1.37 TiB used: 66.3 GiB (4.7%)
>> > > >    ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB size:
>> > > > 465.76
>> > > GiB
>> > > > speed: 3.0 Gb/s
>> > > >      tech: SSD serial: <filter> fw-rev: 4B6Q scheme: GPT
>> > > >    ID-2: /dev/sdb vendor: Samsung model: SSD 870 EVO 1TB size:
>> > > > 931.51 GiB
>> > > > speed: 3.0 Gb/s
>> > > >      tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT
>> > > >    ID-3: /dev/sdg model: Flash Drive SM USB20 size: 7.47 GiB
>> > > > type: USB
>> > > rev:
>> > > > 2.0 spd: 480 Mb/s
>> > > >      lanes: 1 tech: SSD serial: <filter> fw-rev: 1100 scheme: MBR
>> > > > Partition:
>> > > >    ID-1: / size: 456.88 GiB used: 66.28 GiB (14.5%) fs: ext4 dev:
>> > > /dev/sda3
>> > > >    ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat
>> > > > dev:
>> > > /dev/sda2
>> > > > Swap:
>> > > >    ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%)
>> > > > priority: -1
>> > > file:
>> > > > /swapfile
>> > > > USB:
>> > > >    Hub-1: 1-0:1 info: full speed or root hub ports: 2 rev: 2.0
>> > > > speed: 480
>> > > > Mb/s lanes: 1
>> > > >      chip-ID: 1d6b:0002 class-ID: 0900
>> > > >    Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6
>> > > > rev:
>> > > 2.0
>> > > > speed: 480 Mb/s
>> > > >      lanes: 1 chip-ID: 8087:0020 class-ID: 0900
>> > > >    Hub-3: 1-1.1:3 info: Microchip (formerly SMSC) Hub ports: 4
>> > > > rev: 2.0
>> > > > speed: 480 Mb/s lanes: 1
>> > > >      power: 2mA chip-ID: 0424:2504 class-ID: 0900
>> > > >    Device-1: 1-1.1.2:5 info: Logitech Webcam C260 type:
>> > > > video,audio
>> > > driver:
>> > > > snd-usb-audio,uvcvideo
>> > > >      interfaces: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA
>> > > chip-ID:
>> > > > 046d:081a class-ID: 0102
>> > > >      serial: <filter>
>> > > >    Hub-4: 1-1.3:4 info: Terminus Hub ports: 4 rev: 2.0 speed: 480
>> > > > Mb/s
>> > > > lanes: 1 power: 100mA
>> > > >      chip-ID: 1a40:0101 class-ID: 0900
>> > > >    Device-1: 1-1.3.1:6 info: Dell QuietKey Keyboard type:
>> > > > keyboard
>> > > driver:
>> > > > hid-generic,usbhid
>> > > >      interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 70mA
>> > > > chip-ID:
>> > > > 413c:2106 class-ID: 0301
>> > > >    Device-2: 1-1.3.2:7 info: Silicon Motion - Taiwan (formerly
>> > > > Feiya )
>> > > Flash
>> > > > Drive
>> > > >      type: mass storage driver: usb-storage interfaces: 1 rev:
>> > > > 2.0 speed:
>> > > > 480 Mb/s lanes: 1
>> > > >      power: 100mA chip-ID: 090c:1000 class-ID: 0806 serial:
>> > > > <filter>
>> > > >    Device-3: 1-1.3.3:8 info: Primax HP Optical Mouse type: mouse
>> > > > driver:
>> > > > hid-generic,usbhid
>> > > >      interfaces: 1 rev: 2.0 speed: 1.5 Mb/s lanes: 1 power: 98mA
>> > > > chip-ID:
>> > > > 0461:4d0f class-ID: 0301
>> > > >    Device-4: 1-1.3.4:9 info: HP HP LaserJet CP1025nw type:
>> > > > printer
>> > > driver:
>> > > > usblp interfaces: 2
>> > > >      rev: 2.0 speed: 480 Mb/s lanes: 1 power: 98mA chip-ID:
>> > > > 03f0:0b2a
>> > > > class-ID: 0701 serial: <filter>
>> > > >    Hub-5: 2-0:1 info: full speed or root hub ports: 2 rev: 1.1
>> > > > speed: 12
>> > > > Mb/s lanes: 1
>> > > >      chip-ID: 1d6b:0001 class-ID: 0900
>> > > >    Hub-6: 3-0:1 info: full speed or root hub ports: 2 rev: 2.0
>> > > > speed: 480
>> > > > Mb/s lanes: 1
>> > > >      chip-ID: 1d6b:0002 class-ID: 0900
>> > > >    Hub-7: 3-1:2 info: Intel Integrated Rate Matching Hub ports: 8
>> > > > rev:
>> > > 2.0
>> > > > speed: 480 Mb/s
>> > > >      lanes: 1 chip-ID: 8087:0020 class-ID: 0900
>> > > >    Device-1: 3-1.2:3 info: Fitipower Integrated Mass Storage
>> > > > Device type:
>> > > > mass storage
>> > > >      driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s
>> > > > lanes: 1
>> > > > power: 250mA
>> > > >      chip-ID: 18e3:9106 class-ID: 0806 serial: <filter>
>> > > >    Device-2: 3-1.4:4 info: Canon CanoScan LiDE 210 type: <vendor
>> > > specific>
>> > > > driver: N/A
>> > > >      interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA
>> > > chip-ID:
>> > > > 04a9:190a class-ID: ff00
>> > > >    Hub-8: 4-0:1 info: full speed or root hub ports: 4 rev: 2.0
>> > > > speed: 480
>> > > > Mb/s lanes: 1
>> > > >      chip-ID: 1d6b:0002 class-ID: 0900
>> > > >    Hub-9: 5-0:1 info: full speed or root hub ports: 2 rev: 1.1
>> > > > speed: 12
>> > > > Mb/s lanes: 1
>> > > >      chip-ID: 1d6b:0001 class-ID: 0900
>> > > > Sensors:
>> > > >    System Temperatures: cpu: 45.0 C mobo: N/A gpu: nouveau temp:
>> > > > 40.0 C
>> > > >    Fan Speeds (rpm): cpu: 921 fan-2: 800
>> > > > Repos:
>> > > >    Packages: 2609 pm: dpkg pkgs: 2597 pm: flatpak pkgs: 12
>> > > >    No active apt repos in: /etc/apt/sources.list
>> > > >    Active apt repos in: /etc/apt/sources.list.d/element-io.list
>> > > >      1: deb
>> > > [signed-by=/usr/share/keyrings/element-io-archive-keyring.gpg]
>> > > > https: //packages.element.io/debian/ default main
>> > > >    Active apt repos in:
>> > > > /etc/apt/sources.list.d/official-package-repositories.list
>> > > >      1: deb http: //packages.linuxmint.com zara main upstream
>> > > > import
>> > > backport
>> > > >      2: deb http: //archive.ubuntu.com/ubuntu noble main
>> > > > restricted
>> > > universe
>> > > > multiverse
>> > > >      3: deb http: //archive.ubuntu.com/ubuntu noble-updates main
>> > > restricted
>> > > > universe multiverse
>> > > >      4: deb http: //archive.ubuntu.com/ubuntu noble-backports
>> > > > main
>> > > > restricted universe multiverse
>> > > >      5: deb http: //security.ubuntu.com/ubuntu/ noble-security
>> > > > main
>> > > > restricted universe multiverse
>> > > >    Active apt repos in: /etc/apt/sources.list.d/google-
>> > > > chrome.sources
>> > > >      1: deb [arch=amd64] https: //dl.google.com/linux/chrome-
>> > > > stable/deb/
>> > > > stable main
>> > > >    Active apt repos in: /etc/apt/sources.list.d/vivaldi.sources
>> > > >      1: deb [arch=amd64] https: //repo.vivaldi.com/stable/deb/
>> > > > stable
>> > > main
>> > > > Info:
>> > > >    Memory: total: 12 GiB note: est. available: 9.57 GiB used:
>> > > > 5.89 GiB
>> > > > (61.5%)
>> > > >    Processes: 303 Power: uptime: 8m states: freeze,mem,disk
>> > > > suspend: deep
>> > > > wakeups: 0
>> > > >      hibernate: platform Init: systemd v: 255 target: graphical
>> > > > (5)
>> > > default:
>> > > > graphical
>> > > >    Compilers: gcc: 13.3.0 Client: Cinnamon v: 6.4.14 inxi: 3.3.34
>> > > > _______________________________________________
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>> --
>> David Cousens
>>
>
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