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Problems with Abhilekh Patal: National Archives of India online websiteJames 
Jaffe•03/01/2023Discussion

There always have problems when ordering copies of documents through the 
NAI website Abhilekh Patal. However, these problems seem to have increased 
dramatically of late. Has anyone else experienced similar problems when 
trying to pay for documents to be copied from the Archives? I have been 
trying to pay for copies for more than a week now without success. Every 
imaginable form of credit card receives a "transaction failure" notice due 
to a problem with "parameters." The webmaster there does not respond to 
emails. If anyone has any suggestions, please let me know. Many thanks.

https://networks.h-net.org/node/22055/discussions/12477439/problems-abhilekh-patal-national-archives-india-online-website

On Saturday, 18 November 2023 at 00:29:54 UTC+5:30 eugene.correia wrote:

> I too found it was cumbersome. Good to have complained.
>
> Eugene
>
> On Fri, Nov 17, 2023 at 12:31 PM Roland Francis <[email protected]> 
> wrote:
>
>> I couldn’t have said it better, JPC!
>>
>> Roland Francis
>>
>>
>>
>> On Nov 17, 2023, at 10:47 AM, Joao Paulo Cota <[email protected]> 
>> wrote:
>>
>>  
>> Nobody will be able to register because there is a bug in the entry form.
>> If one observes carefully at the registration form's email field, the 
>> phone number is repeated multiple times on that field. At least it was in 
>> my case... so the variable value stored there in the email ID field is 
>> meaningless...
>> Usually all these India government sites have a lot of bugs because 
>> nobody checks any code, no testing at all as there is zero quality checks.
>> This is typical of governmental sites where the interface looks very 
>> basic, lots of grammatical errors and poor QA.
>> I am not surprised as this fundamentalist government in power has the 
>> habit of providing jobs to their supporters, many of whom are not qualified 
>> to do their job in the first place.
>> Everywhere one looks, just everywhere, it is the same thing.
>> I have emailed them, but wonder if anybody is going to read it, emails 
>> requesting help usually get lost in the system...
>> Joao Paulo Cota
>>
>> ------------------------------
>> *From:* 'Carvalho' via Goa-Research-Net <[email protected]>
>> *Sent:* 16 November 2023 16:19
>> *To:* Goa-Research-Net <[email protected]>
>> *Subject:* [GRN] Indian archive papers 
>>  
>> Dear members,
>>
>> There's an announcement that Indian archives have made numerous papers 
>> available online. Here is the link. I've tried to register but no success 
>> as yet.
>>
>> https://www.abhilekh-patal.in/jspui/password-login
>>
>> All best,
>> Selma
>>
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