As always, I need your application ID in order to help troubleshoot app-specific issues. Please provide that and any stack traces or other error messages you see in your application's logs.
- Jason On Fri, Nov 6, 2009 at 9:47 PM, Dmitry Anipko <[email protected]>wrote: > > After some more experimentation, it looks like there is something in > the data store that is surfaced by our application: > > if I clean up the store for the application completely, using the web > interface, then for the first ~100 request it works fine, but after > some time, it starts producing those errors I wrote before - it can't > query objects by index (and that problem persists until I clean the > store again). > > The second observation - although I don't know if it is related or not > - is when the store for my app is in such state, and I try to view > objects through the web interface, the web interfaces crashes with the > error 500: > > Server Error > A server error has occurred. > > Return to Applications screen ยป > > GAE folks, can someone please take a look - this is a blocking issue > for my team, and I don't know how to proceed here without your help. > > Everything works just fine when I run it on a local development > server. > > Thank you. > > On Nov 6, 11:05 am, Diana Cruise <[email protected]> wrote: > > I see NO reply from GAE here regarding such a critical issue!!! > > > > Is your app still down, what is the status of your app? How are we > > supposed to put an application in production with GAE if such a > > problem can occur with NO response for 3 days? Is there another > > channel to raise such high-priority issues to get proper helpdesk > > response? > > > > On Nov 4, 1:58 am, Dmitry Anipko <[email protected]> wrote: > > > > > > > > > It is 11:56 Pacific 11/3/2009, are there any known issues withGAE > > > right now? > > > > > My application that has been working for a couple of months now today > > > started producing failures for some queries from the data store > > > (basically an object which has just been stored cannot be retrieved > > > after that by key), and after some time started producing even > > > > > <html><head> > > > <meta http-equiv="content-type" content="text/html;charset=utf-8"> > > > <title>500 Server Error</title> > > > </head> > > > <body text=#000000 bgcolor=#ffffff> > > > <h1>Error: Server Error</h1> > > > <h2>The server encountered an error and could not complete your > > > request.<p>If the problem persists, please <A HREF="http:// > > > code.google.com/appengine/support/">report</A> your problem and > > > mention this error message and the query that caused it.</h2> > > > <h2></h2> > > > </body></html> > > > > > The same application executes just fine in the localGAEdevelopment > > > environment. Can folks fromGAEcomment if there is any maintenance > > > going on right now or how could I get more details on what causing the > > > failures (again the same code worked for quite some time now, so I > > > think it is unlikely the code is the issue here). Thanks for your > help.- Hide quoted text - > > > > - Show quoted text - > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Google App Engine for Java" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/google-appengine-java?hl=en -~----------~----~----~----~------~----~------~--~---
