If you would like you can send me $250 a month and I’ll take your call 24/7. I’ll even pretend I care about your downtime, and that “we” are working to resolve the issue. This is 5x the price of Amazon, and ½ the price of google, but I’ll be more responsive than Google, and less of a jerk than Amazon. In either case the fixes for your issues will be resolved in the same time frame as everyone else because for the most part no one knows which physical machines your stuff is running on or how to move it, if they are in fact acting weird. Issue 2. Run on production in a test instance…
Issue 3. Hybrid with Amazon to do reverse proxy, That way I can sell you another $250 a month support contract for them as well J All kidding aside, I don’t think support will increase your uptime. It might help with your TLS/SSL issues. I often think the Dev Server has bugs intentionally. I think complaining about them encourages them to leave them in so they know how many people are running it. From: [email protected] [mailto:[email protected]] On Behalf Of Jonathan Layes Sent: Monday, January 16, 2012 7:28 AM To: [email protected] Subject: [google-appengine] Potentially blocking issues as we near production: TLS/SSL, POST/PUT chunked encoding, support options Hi folks, Our team has been developing a product for about a year on app engine (Java) and we've been very happy with it as a development platform. However, I have now reached a point where I need to decide if we can stay on GAE as we move closer to production. At the moment, there are three issues that could block us moving to production on GAE: 1) TLS/SSL support for custom domains: This has been asked by many others and I know Google's policy is not to provide release dates. However, this really is a showstopper for us. We cannot move to production on GAE without TLS support on our domain. I applied for the TLS Trusted Tester program about two months ago but I have not heard anything in response. Is there any way to determine where a Trusted Tester application is in the queue? 2) Chunked encoding on PUT or POST body: For some reason, the development server in Java does not accept a chunked transfer encoding for PUT or POST requests (it returns 411 length required errors). Fortunately, the GAE frontend does not suffer from this limitation; the problem only occurs in development (and we have workarounds). However, given that the Python folks also report this problem in development (see http://code.google.com/p/googleappengine/issues/detail?id=129), I would feel more comfortable moving to production on GAE if someone at Google could state that you intend to continue supporting chunked transfer encoding for PUT/POST requests. Our application cannot determine the length of the POST request body in advance and relies on chunked encoding. The HTTP 1.1 specification requires support of chunked encoding and so I'm not sure why the development servers fail to support a chunked transfer encoding. 3) Support options: (Not necessarily a showstopper but an important consideration) $500/month is rather pricey for a one-model-fits-all solution, especially when the response times are 24 hours and limited to weekdays. Compare that to even the Bronze $49/month for Amazon AWS (12 hour turnaround any day of the week) and, at least on paper, AWS appears to have both better and more affordable support options. Are there plans to provide other support plans in the future? Thanks, Jonathan -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/mEbSHRP1TJsJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en. -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
