Hi Cayden,

Thanks for the fast and thorough reply and for trying to get us on the 
Trusted Tester SSL program sooner rather than later. I appreciate it.

A quick followup question concerning TLS: is Google supplying the TLS 
certificates or will we have the option to provide our own?

Thanks, too, for the clarification on service levels for premier apps. In 
re-reading the Technical Support Services Guidelines, I do note the 4-hour 
response on P1 requests. However, if I am reading the terms correctly, even 
P1 requests are not guaranteed to be handled on weekends and holidays. 
Again, not a showstopper for us right now but 18x7x365 coverage for P1 
requests would be more in line with other cloud providers at a $500/mo 
price point.

Thanks, Jonathan

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