Hello! It appears that to get any support from Google a company has to purchase a very expensive support plan. Regularly billed apps get nothing - real production issues (e.g. indexes stuck in "error", even with vacuum attempts) that affect app behavior don't get any attention for hours or even days.
Is this just my outlying perception, or indeed Google does not treat its paying AppEngine customers as other businesses threat them? Does Google have actual 24x7 support team with GAE? We are seriously considering switching to AWS because of this... MG -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
