Hi Takashi, Thank you for the update. How do we properly apply for errors in billing? Not allowing us Billing Credit for a Migration Path that is *Required* does not makes sense! *:-)* There must be a way to correct this error. Basically GAE Dashboard is currently:
1. Offering a Migration Button that will instantly charge $2,000.00 (why why why?) and 2. Warning loudly in a big yellow *warning* banner that told us to Migrate Now! and it *would actually be free*. It is my understanding that we are suposed to migrate. Yet it isn't free...? No worries! We won't migrate then. * :-) * That solves that part... now How may we make it so we are not charged for this FAKE OUT migration process? Please Help! On Wednesday, January 2, 2013 10:28:01 PM UTC-8, Takashi Matsuo (Google) wrote: > > > Hi Stephen, > > Unfortunately, you did it wrong. Please refer to the > doc<https://developers.google.com/appengine/docs/adminconsole/migration?hl=en>and > migrate with our migration tool. > > Re: refund > I don't think we can refund for it, sorry. > > -- Takashi > > > On Wed, Jan 2, 2013 at 10:18 PM, Stephen Blum > <[email protected]<javascript:> > > wrote: > >> Hi Takashi, >> >> >> <https://lh5.googleusercontent.com/-6hxKP1JDfeU/UOUifTEC7KI/AAAAAAAAAYE/KFldMXpMZ1g/s1600/Screen+Shot+2013-01-02+at+10.16.01+PM.png> >> Thank you again for the fast response and direct details. You are being >> very helpful. There are Datastore buttons and controls which we are using >> in the *GAE Dashboard* under *Datastore Admin* section. Are we to >> understand that those are not honored with the Migration Path? If this is >> the case it was a massive mistake that we made: May ask for a refund? We >> are using these buttons (as shown in the screenshot). >> >> >> On Wednesday, January 2, 2013 10:05:38 PM UTC-8, Takashi Matsuo (Google) >> wrote: >> >>> >>> On Wed, Jan 2, 2013 at 9:48 PM, Stephen Blum <[email protected]>wrote: >>> >>>> Hi Takashi, >>>> >>>> Thank you for the details! We are in the process of migrating now, and >>>> I expect that is cause. However it was my understanding that the >>>> migration >>>> was a free process as per the docs. Why is it incurring such a high >>>> charge? Those tasks queues are old and from long ago that has not changed >>>> for about a year. However now that we are starting the migration the >>>> billing has overblown! It's almost at *$2,000.00* for just a few >>>> hours. >>>> >>> >>> Yes, our migration >>> tool<https://developers.google.com/appengine/docs/adminconsole/migration?hl=en>doesn't >>> cost you for the migration process itself. If you're using our >>> migration tool, I believe that the high usage of the datastore is caused by >>> other reasons(it is very likely the infinite retry loop I mentioned before). >>> >>> Can you tell me how you're migrating your app? If you're using any other >>> tools for the migration, it will very likely cost you for the migration >>> process itself. >>> >>> -- Takashi >>> >>> >>>> >>>> >>>> On Wednesday, January 2, 2013 9:37:16 PM UTC-8, Takashi Matsuo (Google) >>>> wrote: >>>> >>>>> >>>>> Hi Stephen, >>>>> >>>>> All of your tasks in the 'default' task queue are retrying more than >>>>> 17 times. I suspect these tasks contribute to the high usage of the >>>>> datastore. >>>>> >>>>> If that's the case, maybe you can stop your 'default' queue first, and >>>>> fix the settings for your 'default' queue to prevent the infinite >>>>> loop(see >>>>> the taskqueue settings >>>>> doc[Python<https://developers.google.com/appengine/docs/python/config/queue#Configuring_Retry_Attempts_for_Failed_Tasks> >>>>> |Java<https://developers.google.com/appengine/docs/java/config/queue#Configuring_Retry_Attempts_for_Failed_Tasks>]), >>>>> >>>>> and then fix the root cause, and then finally you can restart the default >>>>> queue. >>>>> >>>>> I also noticed that you're using deprecated M/S datastore, which is >>>>> very susceptible to just a small failure in a single datacenter. I >>>>> strongly >>>>> recommend migrating your app to HRD. >>>>> >>>>> -- Takashi >>>>> >>>>> >>>>> On Wed, Jan 2, 2013 at 9:06 PM, Stephen Blum <[email protected]>wrote: >>>>> >>>>>> Hi Takashi! >>>>>> >>>>>> App ID: See Screenshot Below >>>>>> >>>>>> >>>>>> <https://lh6.googleusercontent.com/-SvGzC9LkOVc/UOURu-OdYqI/AAAAAAAAAXs/qZydTwPBjss/s1600/Screen+Shot+2013-01-02+at+9.05.47+PM.png> >>>>>> Full Usage Stats: See Screenshot Below >>>>>> >>>>>> >>>>>> <https://lh6.googleusercontent.com/-OjhWSnMFZgo/UOUR3x01BJI/AAAAAAAAAX0/yAaPAEHMGKY/s1600/Screen+Shot+2013-01-02+at+9.05.10+PM.png> >>>>>> >>>>>> >>>>>> On Wednesday, January 2, 2013 8:47:20 PM UTC-8, Takashi Matsuo >>>>>> (Google) wrote: >>>>>> >>>>>>> >>>>>>> Hi Stephen, >>>>>>> >>>>>>> What is your app-id? Can you share the error message? I don't think >>>>>>> anyone can help you without knowing more. >>>>>>> >>>>>>> Few things came to mind though: >>>>>>> How big is the traffic to your app now? Doesn't your app just have a >>>>>>> big spike? >>>>>>> If you're running erroneous tasks on the task queue, you can pause >>>>>>> the queue from the admin console for a band-aid purpose. >>>>>>> If you have some error-handling implementations which can lead to an >>>>>>> infinite retry loop(with or without task queue), you need to fix the >>>>>>> implementation. >>>>>>> >>>>>>> -- Takashi >>>>>>> >>>>>>> >>>>>>> On Wed, Jan 2, 2013 at 8:03 PM, Stephen Blum <[email protected]>wrote: >>>>>>> >>>>>>>> Help! We are bing charged *$30/per minute*! *A major datastore >>>>>>>> error. * Help! Keeps increasing! Help! >>>>>>>> >>>>>>>> >>>>>>>> <https://lh3.googleusercontent.com/-7aDiJuaWEQM/UOUCx3GKmCI/AAAAAAAAAXc/DFYTgLtqSHI/s1600/Screen+Shot+2013-01-02+at+8.01.41+PM.png> >>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "Google App Engine" group. >>>>>>>> To view this discussion on the web visit >>>>>>>> https://groups.google.com/d/**ms****g/google-appengine/-/** >>>>>>>> mCpqsBgvS****kcJ<https://groups.google.com/d/msg/google-appengine/-/mCpqsBgvSkcJ> >>>>>>>> . >>>>>>>> To post to this group, send email to google-a...@googlegroups.** >>>>>>>> com. >>>>>>>> To unsubscribe from this group, send email to google-appengi...@** >>>>>>>> googlegroups****.com. >>>>>>>> >>>>>>>> For more options, visit this group at http://groups.google.com/** >>>>>>>> group****/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en> >>>>>>>> . >>>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> Takashi Matsuo | Developers Advocate | [email protected] >>>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "Google App Engine" group. >>>>>> To view this discussion on the web visit https://groups.google.com/d/ >>>>>> **ms**g/google-appengine/-/**HO4kpXH_**AAQJ<https://groups.google.com/d/msg/google-appengine/-/HO4kpXH_AAQJ> >>>>>> . >>>>>> >>>>>> To post to this group, send email to google-a...@googlegroups.**com. >>>>>> To unsubscribe from this group, send email to google-appengi...@** >>>>>> googlegroups**.com. >>>>>> For more options, visit this group at http://groups.google.com/** >>>>>> group**/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en> >>>>>> . >>>>>> >>>>> >>>>> >>>>> >>>>> -- >>>>> Takashi Matsuo | Developers Advocate | [email protected] >>>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "Google App Engine" group. >>>> To view this discussion on the web visit https://groups.google.com/d/** >>>> msg/google-appengine/-/**nIwnzB7DlQIJ<https://groups.google.com/d/msg/google-appengine/-/nIwnzB7DlQIJ> >>>> . >>>> >>>> To post to this group, send email to google-a...@googlegroups.**com. >>>> To unsubscribe from this group, send email to google-appengi...@** >>>> googlegroups.com. >>>> For more options, visit this group at http://groups.google.com/** >>>> group/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en> >>>> . >>>> >>> >>> >>> >>> -- >>> Takashi Matsuo | Developers Advocate | [email protected] >>> >> -- >> You received this message because you are subscribed to the Google Groups >> "Google App Engine" group. >> To view this discussion on the web visit >> https://groups.google.com/d/msg/google-appengine/-/AVBE4004J_YJ. >> >> To post to this group, send email to >> [email protected]<javascript:> >> . >> To unsubscribe from this group, send email to >> [email protected] <javascript:>. >> For more options, visit this group at >> http://groups.google.com/group/google-appengine?hl=en. >> > > > > -- > Takashi Matsuo | Developers Advocate | [email protected] <javascript:> > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/uHtKkpji1RYJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
