Hi Stephen, On Wed, Jan 2, 2013 at 10:49 PM, Stephen Blum <[email protected]>wrote:
> Hi Takashi, > > Thank you for the update. How do we properly apply for errors in billing? > Not allowing us Billing Credit for a Migration Path that is *Required* does > not makes sense! *:-)* There must be a way to correct this error. > Basically GAE Dashboard is currently: > > 1. Offering a Migration Button that will instantly charge $2,000.00 > (why why why?) and > > Can you tell me which button you're talking about? > > 1. Warning loudly in a big yellow *warning* banner that told us to > Migrate Now! and it *would actually be free*. > > As long as you use our migration tool, the migration process itself should be free. > It is my understanding that we are suposed to migrate. Yet it isn't > free...? No worries! We won't migrate then. * :-) * That solves that > part... now How may we make it so we are not charged for this FAKE OUT > migration process? Please Help! > > On Wednesday, January 2, 2013 10:28:01 PM UTC-8, Takashi Matsuo (Google) > wrote: > >> >> Hi Stephen, >> >> Unfortunately, you did it wrong. Please refer to the >> doc<https://developers.google.com/appengine/docs/adminconsole/migration?hl=en>and >> migrate with our migration tool. >> >> Re: refund >> I don't think we can refund for it, sorry. >> >> -- Takashi >> >> >> On Wed, Jan 2, 2013 at 10:18 PM, Stephen Blum <[email protected]>wrote: >> >>> Hi Takashi, >>> >>> >>> <https://lh5.googleusercontent.com/-6hxKP1JDfeU/UOUifTEC7KI/AAAAAAAAAYE/KFldMXpMZ1g/s1600/Screen+Shot+2013-01-02+at+10.16.01+PM.png> >>> Thank you again for the fast response and direct details. You are being >>> very helpful. There are Datastore buttons and controls which we are using >>> in the *GAE Dashboard* under *Datastore Admin* section. Are we to >>> understand that those are not honored with the Migration Path? If this is >>> the case it was a massive mistake that we made: May ask for a refund? We >>> are using these buttons (as shown in the screenshot). >>> >>> >>> On Wednesday, January 2, 2013 10:05:38 PM UTC-8, Takashi Matsuo (Google) >>> wrote: >>> >>>> >>>> On Wed, Jan 2, 2013 at 9:48 PM, Stephen Blum <[email protected]>wrote: >>>> >>>>> Hi Takashi, >>>>> >>>>> Thank you for the details! We are in the process of migrating now, >>>>> and I expect that is cause. However it was my understanding that the >>>>> migration was a free process as per the docs. Why is it incurring such a >>>>> high charge? Those tasks queues are old and from long ago that has not >>>>> changed for about a year. However now that we are starting the migration >>>>> the billing has overblown! It's almost at *$2,000.00* for just a few >>>>> hours. >>>>> >>>> >>>> Yes, our migration >>>> tool<https://developers.google.com/appengine/docs/adminconsole/migration?hl=en>doesn't >>>> cost you for the migration process itself. If you're using our >>>> migration tool, I believe that the high usage of the datastore is caused by >>>> other reasons(it is very likely the infinite retry loop I mentioned >>>> before). >>>> >>>> Can you tell me how you're migrating your app? If you're using any >>>> other tools for the migration, it will very likely cost you for the >>>> migration process itself. >>>> >>>> -- Takashi >>>> >>>> >>>>> >>>>> >>>>> On Wednesday, January 2, 2013 9:37:16 PM UTC-8, Takashi Matsuo >>>>> (Google) wrote: >>>>> >>>>>> >>>>>> Hi Stephen, >>>>>> >>>>>> All of your tasks in the 'default' task queue are retrying more than >>>>>> 17 times. I suspect these tasks contribute to the high usage of the >>>>>> datastore. >>>>>> >>>>>> If that's the case, maybe you can stop your 'default' queue first, >>>>>> and fix the settings for your 'default' queue to prevent the infinite >>>>>> loop(see the taskqueue settings >>>>>> doc[Python<https://developers.google.com/appengine/docs/python/config/queue#Configuring_Retry_Attempts_for_Failed_Tasks> >>>>>> |Java<https://developers.google.com/appengine/docs/java/config/queue#Configuring_Retry_Attempts_for_Failed_Tasks>]), >>>>>> and then fix the root cause, and then finally you can restart the default >>>>>> queue. >>>>>> >>>>>> I also noticed that you're using deprecated M/S datastore, which is >>>>>> very susceptible to just a small failure in a single datacenter. I >>>>>> strongly >>>>>> recommend migrating your app to HRD. >>>>>> >>>>>> -- Takashi >>>>>> >>>>>> >>>>>> On Wed, Jan 2, 2013 at 9:06 PM, Stephen Blum <[email protected]>wrote: >>>>>> >>>>>>> Hi Takashi! >>>>>>> >>>>>>> App ID: See Screenshot Below >>>>>>> >>>>>>> >>>>>>> <https://lh6.googleusercontent.com/-SvGzC9LkOVc/UOURu-OdYqI/AAAAAAAAAXs/qZydTwPBjss/s1600/Screen+Shot+2013-01-02+at+9.05.47+PM.png> >>>>>>> Full Usage Stats: See Screenshot Below >>>>>>> >>>>>>> >>>>>>> <https://lh6.googleusercontent.com/-OjhWSnMFZgo/UOUR3x01BJI/AAAAAAAAAX0/yAaPAEHMGKY/s1600/Screen+Shot+2013-01-02+at+9.05.10+PM.png> >>>>>>> >>>>>>> >>>>>>> On Wednesday, January 2, 2013 8:47:20 PM UTC-8, Takashi Matsuo >>>>>>> (Google) wrote: >>>>>>> >>>>>>>> >>>>>>>> Hi Stephen, >>>>>>>> >>>>>>>> What is your app-id? Can you share the error message? I don't think >>>>>>>> anyone can help you without knowing more. >>>>>>>> >>>>>>>> Few things came to mind though: >>>>>>>> How big is the traffic to your app now? Doesn't your app just have >>>>>>>> a big spike? >>>>>>>> If you're running erroneous tasks on the task queue, you can pause >>>>>>>> the queue from the admin console for a band-aid purpose. >>>>>>>> If you have some error-handling implementations which can lead to >>>>>>>> an infinite retry loop(with or without task queue), you need to fix the >>>>>>>> implementation. >>>>>>>> >>>>>>>> -- Takashi >>>>>>>> >>>>>>>> >>>>>>>> On Wed, Jan 2, 2013 at 8:03 PM, Stephen Blum >>>>>>>> <[email protected]>wrote: >>>>>>>> >>>>>>>>> Help! We are bing charged *$30/per minute*! *A major datastore >>>>>>>>> error. * Help! Keeps increasing! Help! >>>>>>>>> >>>>>>>>> >>>>>>>>> <https://lh3.googleusercontent.com/-7aDiJuaWEQM/UOUCx3GKmCI/AAAAAAAAAXc/DFYTgLtqSHI/s1600/Screen+Shot+2013-01-02+at+8.01.41+PM.png> >>>>>>>>> >>>>>>>>> -- >>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>> Groups "Google App Engine" group. >>>>>>>>> To view this discussion on the web visit >>>>>>>>> https://groups.google.com/d/**ms******g/google-appengine/-/** >>>>>>>>> mCpqsBgvS******kcJ<https://groups.google.com/d/msg/google-appengine/-/mCpqsBgvSkcJ> >>>>>>>>> . >>>>>>>>> To post to this group, send email to google-a...@googlegroups.** >>>>>>>>> com. >>>>>>>>> To unsubscribe from this group, send email to google-appengi...@** >>>>>>>>> googlegroups******.com. >>>>>>>>> >>>>>>>>> For more options, visit this group at http://groups.google.com/** >>>>>>>>> group******/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en> >>>>>>>>> . >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> Takashi Matsuo | Developers Advocate | [email protected] >>>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "Google App Engine" group. >>>>>>> To view this discussion on the web visit >>>>>>> https://groups.google.com/d/**ms****g/google-appengine/-/**HO4kpXH_* >>>>>>> *A**AQJ<https://groups.google.com/d/msg/google-appengine/-/HO4kpXH_AAQJ> >>>>>>> . >>>>>>> >>>>>>> To post to this group, send email to google-a...@googlegroups.**com. >>>>>>> To unsubscribe from this group, send email to google-appengi...@** >>>>>>> googlegroups****.com. >>>>>>> For more options, visit this group at http://groups.google.com/** >>>>>>> group****/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en> >>>>>>> . >>>>>>> >>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> Takashi Matsuo | Developers Advocate | [email protected] >>>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "Google App Engine" group. >>>>> To view this discussion on the web visit https://groups.google.com/d/* >>>>> *ms**g/google-appengine/-/**nIwnzB7Dl**QIJ<https://groups.google.com/d/msg/google-appengine/-/nIwnzB7DlQIJ> >>>>> . >>>>> >>>>> To post to this group, send email to google-a...@googlegroups.**com. >>>>> To unsubscribe from this group, send email to google-appengi...@** >>>>> googlegroups**.com. >>>>> For more options, visit this group at http://groups.google.com/**group >>>>> **/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en> >>>>> . >>>>> >>>> >>>> >>>> >>>> -- >>>> Takashi Matsuo | Developers Advocate | [email protected] >>>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Google App Engine" group. >>> To view this discussion on the web visit https://groups.google.com/d/** >>> msg/google-appengine/-/**AVBE4004J_YJ<https://groups.google.com/d/msg/google-appengine/-/AVBE4004J_YJ> >>> . >>> >>> To post to this group, send email to google-a...@googlegroups.**com. >>> To unsubscribe from this group, send email to google-appengi...@** >>> googlegroups.com. >>> For more options, visit this group at http://groups.google.com/** >>> group/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en> >>> . >>> >> >> >> >> -- >> Takashi Matsuo | Developers Advocate | [email protected] >> > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To view this discussion on the web visit > https://groups.google.com/d/msg/google-appengine/-/uHtKkpji1RYJ. > > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > -- Takashi Matsuo | Developers Advocate | [email protected] -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. 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