We found out yesterday that there were two overlaying issues since about last Friday. Because of the long weekend here in the U.S. and some other circumstances, we didn't find out about it until your report. The playback issue should have been resolved since last night. The thumbnail issue got resolved this morning, about an hour ago. Please try your uploads again and let me know if the problem persists.
My apologies for your troubles. -Detlev On Wed, Sep 8, 2010 at 12:53 AM, Matthieu MAUGER <matthieu.mau...@gmail.com>wrote: > Thanks for your prompt reply, > To add some details: > > - From my side the status doesn't leave "CONVERT_PENDING" and never > reach "FINAL" nor "READY" > > - However, on picasa web album, through an internet browser, it's true > that after a few minutes the thumbnail change from a small clock icon > to a play symbol icon as if the status has evoluated, but no thumbnail > sampled from the video. > > - Finally, if we try to play the video, the player starts but finally > displays "an error occured, please try again latter". > > Hope this could help you... > > Regards, > > Matthieu. > > > On 7 sep, 20:06, Detlev Schwabe <dschw...@google.com> wrote: > > Thank you for your report. We do see problems with the thumbnail creation > > right now. But videos still seem to get converted and should reach status > > "ready". > > But yes, they currently never reach status "final". The issue is being > > investigated. > > > > On Tue, Sep 7, 2010 at 7:59 AM, Matthieu MAUGER > > <matthieu.mau...@gmail.com>wrote: > > > > > > > > > Hello Google friends, > > > > > I developped an application using picasa web album API to upload photo > > > and video from my phone. > > > > > I'm surprised because for a few days the video convert process doesnt > > > run any more. > > > > > The upload part still works correctly but the status doesn't move from > > > "CONVERT_PENDING" even after hours or days. Usualy this step takes > > > only a few minutes and then the status reach "FINAL" and the video can > > > be watch and a thumbnail is available. > > > > > However, there is no "FAILED" flag comming back, strange... > > > > > On 22th August it was still working ok and the first time I detected > > > the trouble was on 4th september, today (7 sept) the problem still > > > exists... > > > > > Of course, I verified to use the same conditions (same version, same > > > video format and length, same account) as done on 22th August. > > > > > Is someone has seen the same behavior ? > > > Any explaination is welcome !! > > > > > Thanks a lot, > > > > > Matthieu. > > > > > -- > > > You received this message because you are subscribed to the Google > Groups > > > "Google Picasa Web Albums API" group. > > > To post to this group, send email to > > > google-picasa-data-...@googlegroups.com. > > > To unsubscribe from this group, send email to > > > google-picasa-data-api+unsubscr...@googlegroups.com<google-picasa-data-api%2bunsubscr...@googlegroups.com><google-picasa-data-api% > 2bunsubscr...@googlegroups.com> > > > . > > > For more options, visit this group at > > >http://groups.google.com/group/google-picasa-data-api?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "Google Picasa Web Albums API" group. > To post to this group, send email to > google-picasa-data-...@googlegroups.com. > To unsubscribe from this group, send email to > google-picasa-data-api+unsubscr...@googlegroups.com<google-picasa-data-api%2bunsubscr...@googlegroups.com> > . > For more options, visit this group at > http://groups.google.com/group/google-picasa-data-api?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Google Picasa Web Albums API" group. To post to this group, send email to google-picasa-data-...@googlegroups.com. To unsubscribe from this group, send email to google-picasa-data-api+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-picasa-data-api?hl=en.
