Hello,

Yes, everything is back to normal behaviour.

I realy appreciate your efficient support and prompt communication.

Thanks a lot,

Matthieu.

On 8 sep, 17:58, Detlev Schwabe <dschw...@google.com> wrote:
> We found out yesterday that there were two overlaying issues since about
> last Friday. Because of the long weekend here in the U.S. and some other
> circumstances, we didn't find out about it until your report.
> The playback issue should have been resolved since last night. The thumbnail
> issue got resolved this morning, about an hour ago.
> Please try your uploads again and let me know if the problem persists.
>
> My apologies for your troubles.
>
> -Detlev
>
> On Wed, Sep 8, 2010 at 12:53 AM, Matthieu MAUGER
> <matthieu.mau...@gmail.com>wrote:
>
>
>
> > Thanks for your prompt reply,
> > To add some details:
>
> > - From my side the status doesn't leave "CONVERT_PENDING" and never
> > reach "FINAL" nor "READY"
>
> > - However, on picasa web album, through an internet browser, it's true
> > that after a few minutes the thumbnail change from a small clock icon
> > to a play symbol icon as if the status has evoluated, but no thumbnail
> > sampled from the video.
>
> > - Finally, if we try to play the video, the player starts but finally
> > displays "an error occured, please try again latter".
>
> > Hope this could help you...
>
> > Regards,
>
> > Matthieu.
>
> > On 7 sep, 20:06, Detlev Schwabe <dschw...@google.com> wrote:
> > > Thank you for your report. We do see problems with the thumbnail creation
> > > right now. But videos still seem to get converted and should reach status
> > > "ready".
> > > But yes, they currently never reach status "final". The issue is being
> > > investigated.
>
> > > On Tue, Sep 7, 2010 at 7:59 AM, Matthieu MAUGER
> > > <matthieu.mau...@gmail.com>wrote:
>
> > > > Hello Google friends,
>
> > > > I developped an application using picasa web album API to upload photo
> > > > and video from my phone.
>
> > > > I'm surprised because for a few days the video convert process doesnt
> > > > run any more.
>
> > > > The upload part still works correctly but the status doesn't move from
> > > > "CONVERT_PENDING" even after hours or days. Usualy this step takes
> > > > only a few minutes and then the status reach "FINAL" and the video can
> > > > be watch and a thumbnail is available.
>
> > > > However, there is no "FAILED" flag comming back, strange...
>
> > > > On 22th August it was still working ok and the first time I detected
> > > > the trouble was on 4th september, today (7 sept) the problem still
> > > > exists...
>
> > > > Of course, I verified to use the same conditions (same version, same
> > > > video format and length, same account) as done on 22th August.
>
> > > > Is someone has seen the same behavior ?
> > > > Any explaination is welcome !!
>
> > > > Thanks a lot,
>
> > > > Matthieu.
>
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