Sorry, I did a "reload" sync - no difference.

I also put some new entries in Gcal and did a sync - still no
difference.

I also did a slow sync - again no difference.

I then did the formal "exit" of Goosync client, change/reset zone
process again followed by a slow sync but no difference in sync
outcome...

Hope there is some solution...


Regards,  Don




On Jul 17, 8:53 pm, Stuart - GooSync Support
<[EMAIL PROTECTED]> wrote:
> Hi,
>
> I've checked the GooSync "sync time" issue and it appears to be a bug
> in the client that doesn't show the correct sync time if you select
> the GMT +10 time zone. I'll forward this to the client developer so
> they can investigate.
>
> With regards to the actual sync: do new entries synchronise to the
> device correctly? Any events that have already synchronised
> incorrectly may not be corrected by changing the time zone for the
> GooSync client. You would need to force the events back down to the
> device so that the GooSync client can save them using the correct time
> zone.
>
> The easiest way to do this is to perform a reload device
> synchronisation. Please note that this will remove all entries from
> the device first before re-sending the Google data. Therefore if your
> device contains more recent information this should not be performed.
>
> If you are unable to perform a reload then a slow sync should be
> sufficient.
>
> On Jul 17, 11:05 am, Don <[EMAIL PROTECTED]> wrote:
>
> > Hi Stuart,  thanks for your suggestion - it seemed a possibility but
> > was not the cause of my problem.
>
> > I exited as you suggested, then did a soft reset, then set zone to +1
> > GMT, confirmed, then set it back to +10, then resynced.
>
> > Same result, unfortunately.
>
> > The client screen shows the sync time as -1 GMT - any clues from that
> > fact?
>
> > Any other suggestions?  Does my log file provide any clues?
>
> > Hope there is some solution...
>
> > Regards,  Don
>
> > Don
>
> > On Jul 17, 12:33 am, Stuart - GooSync Support
>
> > <[EMAIL PROTECTED]> wrote:
> > > Hi,
>
> > > We have seen problems with the GooSync client retaining "old" time
> > > zone information if these details are changed while the client is
> > > still running in memory (i.e. the client was not shut down using the
> > > Exit option in the menu).
>
> > > I suggest closing down the client (select Exit from the client menu)
> > > and then change your time zone again (you may need to change it to
> > > something other than your native time zone and then select the correct
> > > one again to ensure the settings are recognised correctly).
>
> > > Once done start the GooSync client again and sync once more.
>
> > > On Jul 13, 6:04 am, Don <[EMAIL PROTECTED]> wrote:
>
> > > > Have a HP 6828 WM5 which was working fine with GooSync until I had to
> > > > do a "hard reset" necessitating resinstallation of the Goosync
> > > > client.  My syncs are now out by 10hrs - the timezone difference for
> > > > Oz.
>
> > > > - I have installed the MS daylight saving patch
> > > > - deleted and reselected the HP 6828 from my account
> > > > - double checked my timezone on my PC, on 6828, in Google, and in
> > > > Goosync
>
> > > > Syncs are 10hrs out and interestingly, the sync time shown in the
> > > > Goosync client screen is also out  by 11Hrs.
>
> > > > Any ideas please?
>
> > > > Login is DonSweeney
>
> > > > Don


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