On 11/07/2006, at 4:11 PM, Greg Twyford wrote:

Nor, I'm afraid, some software vendors and support organisations. One definitely, possibly two, that I know of routinely install the freeware version of VNC on their customers PCs. A recent case positively confirmed that they were doing it without informing the customer at all, let alone informing them of the potential risks.

Well, I see your point but this is also a sign of them providing a level of support at a desktop level, going the extra mile so to speak, but probably without much security knowledge.

My protests, as a third party technician, about their behaviour in another case were greeted with considerable animosity. In that instance the practice had no idea of what they were doing either.

Who was it? When I was at Totalcare, VNC installations were standard practice but this was several years ago, they were not accessible from the outside world and the practice was aware of what it was. Prior to windows firewall, it was trivial to push VNC onto a host if you had domain administrative credentials, as software companies often do.

The new practice accreditation standards will treat us all to the spectacle of surveyors, who may be well qualified as doctors or practice managers, but totally unqualified in IT, determining the adequacy of practices' information security procedures.

I'm really looking forward to that.

Me too, in fact I'm talking to a HR expert about providing a service to help practices get ready for and pass accreditation (the new standards are mainly concerned with HR and IT). I can't beat them so I'm thinking about joining them.

Peter.
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