I am like you Liz - I give a copy to the patient and they act as the transporter of the letter. This has several advantages. It is my routine practice so it supports the notion that I made the referral and told the patient in the first place The patient makes their own arrangements for attendance so they are more likely to keep the appointment. I dont arrange any appointments unless there is a specific reason - urgency, patient unable etc so less work for me. Specialist doesnt have any letter so doesnt have any legal responsibility for the patient - I hate it when I get sent some result for a patient I dont know that I now have a responsibility to follow. Patient has ownershiop of the process - it is not happening outside their control.

At present I have no formal system beyond the above for checking that the patient has attended - if it is particularly urgent/important I check on an ad hoc basis It seems crazy to me in this day of self determination that we should be obliged on the one hand to allow the patient to make their own choice, and then on the other be resposible for them when they dont do what they should. If there is manifest evidence that I have made a referral to a competent person and the patient is competent to understand this then this should be sufficient.

OTOH I would be happy to receive letters from specialists electronically :)

R


Elizabeth Dodd wrote:

On Thursday 07 December 2006 07:49, [EMAIL PROTECTED] wrote:
this
is unrealistic.
Yes, it's unrealistic. So, if a person accepting referrals wants to store them electronically, they really need to arrange for all those who refer to them to have HESA keys and send all referrals electronically.

And that's unrealistic. I type out a letter, patient reads over my shoulder and picks up the errors as we go, I print it and give it to the patient. Now a lot of these are "give this a couple of weeks for the rash to go, and if not, see the other doc" types of referrals, and the other doc doesn't actually want a copy of it unless that person is actually going to be making an appointment.


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