Greg

The GPCG security guidelines do say that when GPs are not sure, they should
get professional IT advice. This is specifically referred to in the section
on practices having IT 'coordinators', i.e. a person who rings for
technician help.

Do GPs know when they are not sure? Well, do they know if they should be
managing a patient who might possibly have appendicitis? Do they have the
insight to know when to refer to a surgeon? It's the same thing. We have to
rely on people knowing their limitations. Most GPs should know that their
knowledge of IT is VERY limited, and all practices should have professional
IT support.

Peter

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Greg Twyford
Sent: Monday, 26 March 2007 10:42 AM
To: General Practice Computing Group Talk
Subject: Re: [GPCG_TALK] backup!

Horst Herb wrote:
> http://www.smh.com.au/articles/2007/03/22/1174153207365.html
> 
> Horst

Horst,

This is the register's version of events. Much less flattering.

> http://www.theregister.co.uk/2007/03/21/alaskan_billion_dollar_wipe/

I had a GP in distress after her accreditation survey over being taken 
to task over not having test backups mentioned in her security manual. 
Fine, except they aren't in the RACGP standards, so what is the basis 
for the surveyor's view?

Yes I've had GPs overwriting new data with old, trying to do the right 
thing. The real problem is that the GPCG security guidelines, on which 
the college's standards are based, didn't say 'And if you don't have 
training in IT, pay for someone who does to do these critical tasks'.

As a result we have lots of practices where GPs try to do things they 
know nothing about and corrupt data, break servers, etc. No one wants to 
frighten the horses, not the college, not the government, not the late GPCG.

Nor do the surveyors necessarily know any more about IT than the GPs 
whose practices they are surveying. Which makes it all a bit of a joke 
in my view.

Greg
-- 
Greg Twyford
Information Management & Technology Program Officer
Canterbury Division of General Practice
E-mail: [EMAIL PROTECTED]
Ph.: 02 9787 9033
Fax: 02 9787 9200

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