Oliver Frank wrote:
Greg Twyford wrote:
How will most Divisions, with no, little or decreasing IM&T staff time
and expertise support a range of clinical products
Why should Divisions be providing support for any software packages?
This is surely the role of the vendors of those packages, or of any
other third party support organisations that practices want to use and
pay for themselves. I strongly believe that Divisions should *not* be
providing support for any software packages, partly because they can't
support all of the packages (clinical and non-clinical) that GPs use and
also because I believe that Divisions should concentrate on doing things
that no other organisations can do for GPs.
Oliver,
By support I mean training in use of the software, encouraging uptake of
practice computing, etc. A few Divisions provide fee for service
technical support as well, but most simply try to help GPs make better
use of what they've got.
This is particularly in relation to things like the PIP chronic disease
initiatives, EPC activities, the security requirements for PIP IM&T,
accreditation, B4H, etc., using Medicare Online, though Easyclaims is
another story.
I'm sorry if I haven't been clear enough.
Greg
--
Greg Twyford
Information Management & Technology Program Officer
Canterbury Division of General Practice
E-mail: [EMAIL PROTECTED]
Ph.: 02 9787 9033
Fax: 02 9787 9200
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