On Oct 1, 2010, at 4:15 PM, Kristen wrote: > Well, what's frustrating about it is: > 1. I do not know how Growl got onto my computer.
You didn't see the giant red link on our main page about not knowing how Growl got installed? That should have answered all of your "how the hell do I get this off my machine" questions. > 2. I do not care how Growl got onto my computer - I simply don't want > it. Understood. This sucks for you and us. > 3. I do not want it on my computer AND it has asked me 2x a day (via > a POP-UP!) for the last week to update itself. (Which is ironic since, > apparently, your company is supposed to give you "complete control > over which notifications are shown" - never mind the fact that you > can't control the fact that you'll get pop-up update notices 2x a > day!) How else is Growl supposed to notify users that there is an update? Serious question, I'd like to improve things. > 4. I thought I had uninstalled it. What did you do that you thought you had uninstalled it? > 5. After I thought I'd uninstalled it, I'm STILL getting pop-up > update requests (for a program that I don't want anyway). Probably due to the dropbox reinstalling it problem. > 6. Now, instead of working, I'm sitting here trying to figure out how > to get rid of these irritating pop-up adds and am being told I have to > download ANOTHER something from you (a company I never wanted to > download something from in the first place) so that I can officially > uninstall the program. Growl isn't advertisement. I highly doubt you downloaded Growl from us directly in the first place. > 7. In order to figure this all out, I had to subscribe to this google > discussion. (For the record, while I appreciate that you responded to > me shortly, I would rather NOT be forced to join a google discussion > just to take an aggravating and uninvited program off my computer.) I appreciate not having to skim every single email and then approve it. You don't understand, at one point I was manually deleting 2000 emails a week for spam going to the old list. I'm sorry you feel this way, but we're not removing this requirement. Especially since the solution to your problem is blatant on our main page. > 7. When I ask for clarification on your response (gee- I'm sorry I'm > not on the up & up with all the most obvious computer terminology), > you come back at me with attitude. > You came off as being a twat. I've had a bad day, having sat at DPS for four hours to remove one thing from my license. My apologies for coming across as an ass. > I just want this vexing program off my computer. > Understood. I want to make things better for people in your situation. Follow what Evan just sent and let's see what we can do to improve things. > -- > You received this message because you are subscribed to the Google Groups > "Growl Discuss" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/growldiscuss?hl=en. > -- You received this message because you are subscribed to the Google Groups "Growl Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/growldiscuss?hl=en.
