On Oct 2, 2010, at 11:02 AM, Peter Hosey <[email protected]> wrote:
> On Oct 2, 2010, at 08:46:49, Dan wrote: >> I wonder how many of these upset users would love to have Growl if they >> understood it more? Gotta be a way to deflect the knee-jerk uninstall >> reaction long enough to show them the light... > > I don't think so. Any attempt to redirect uninstallation attempts into > “wouldn't you just love Growl?” would come off as attempts to retain the user > as a customer and prevent them from uninstalling. I know that's not what you > meant, and it's not how we'd mean it, but that's how users would see it. > > There is nothing for any user who's had this happen but to help them get and > keep Growl off their system as efficiently as possible. > I agree. These users are getting frustrated as it is. This is certainly a way to gain more users, but it's not the right way. You bring up a good point. Maybe there is a way to educate these people that Growl isn't spyware out to get them? The about page is not adequate for this. Also, I think we could keep a list of the threads we've had on this linked on that page. Would that help people? Just an idea to keep people from having to search. Chris > -- > You received this message because you are subscribed to the Google Groups > "Growl Discuss" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/growldiscuss?hl=en. > -- You received this message because you are subscribed to the Google Groups "Growl Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/growldiscuss?hl=en.
