Chris-

I don't think just moving the text around on the page is really going
to help.  I suggest, since you already have big red text on the page,
putting a big red "uninstall growl by clicking here" thing at the top
of this page http://growl.info/thirdpartyinstallations.php AND making
the uninstall script one of the download options on your home page.

I completely understand that I was in a fraction of a fraction of
percent of people who had (1) received growl in an unauthorized
fashion and (2) already deleted the program and therefore could not
follow your uninstall instructions.  Still, if I did it this way,
others have done it too.  Your page, as it existed before AND how it
exists now is not helpful to people like me who thought "what is this
stupid growl pop-up thing?" and did a search for growl on their
computer and deleted everything they could find.  You see what I mean?

I also didn't see the suggested uninstallation script unbundled from
the downloads page.  You have to understand - for a person like me who
didn't ask for growl to be on my computer AND didn't/doesn't use any
of the confirmed 3rd party installers to be asked to actually INSTALL
growl just so I can UNINSTALL it raises many red flags.  At the same
time, getting several pop-up flags a day can only be ignored for so
long before it becomes paramount to stop them (I lasted about 6 days
before I hit the wall today).  SO, if you want walk the walk of "We're
as upset about that as you are" you really need to make it a one click
to make this program go away from my computer.  Yes, if I had not
deleted the program (and yes, I understand now that deleting and
uninstalling are different things) I would have been able to follow
your uninstall instructions, but like I said, if I did it, others are
doing it too.

Now, Chris, have you looked at wikipedia for the definition of
"twat"?  Since I learned today what a "disk image" is, more than I
ever wanted to learn about the inner workings of Growl, AND was hit
over the head with the "deleting and uninstalling are not equal" idea,
can you please learn that using the term "twat" is offensive,
disrespectful, and wholly inappropriate?

-k

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