Thanks for the information.

When clicking in the pop-up box it did not open a web page in the
default browser connecting me to your website.

At this point would uninstalling Growl solve the problem?

Thanks!

On May 26, 10:33 am, Christopher Forsythe <[email protected]> wrote:
> Growl was likely installed by something else. If you have an HP printer,
> Adobe CS5, or an older version of Dropbox, those are likely culprits.
>
> I'm not really sure I understand what you mean by "double click in the
> pop-up to move it to the system". That said, I can tell you what is supposed
> to happen.
>
> When that pops up and you click on it (single click is fine) then it's
> supposed to open a web page in your default browser to our website. That's
> all.
>
> Now, I'm not sure why you have this whole other hardware problem with the
> popping or the frozen system. I'd recommend dropping the apple hardware test
> cd if they still ship it with new hardware in, just to see if there is a
> problem since this is a brand new mac and you're well within your warranty
> period.
>
> Chris
>
> On Thu, May 26, 2011 at 9:25 AM, Help! I'm New to Mac
> <[email protected]>wrote:
>
>
>
>
>
>
>
> > Hello,
>
> > I recently purchased a iMac and have no clue what Growl is. Having
> > said that, when I turned on the comp this morning it indicated a Growl
> > update was available. I clicked on it to download. However, when I
> > tried to double click in the pop-up box to move it to the system there
> > was no response. I tried this several times(as instructed) with no
> > result.
>
> > After closing the pop-up box I noticed that there is no response on
> > the screen when I "double-click" on any other programs either. In
> > addition, there is now a "thumping" sound that is coming out of the
> > speakers.
>
> > Can you help?
>
> > Thanks!
>
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