On Thu, Sep 12, 2013 at 2:47 PM, xairbusdriver <[email protected]> wrote:

>
> I can't even remember how much Growl cost (I used the free version until I
> got the chance to help support the developers) but I know it is not more
> than a cup of coffee at FiveBucks! But if it is causing you so much
> frustration, simply write off the cost as a learning experience and be
> happy with the limited capabilities of the free Notifications Center, it
> may even get better as Apple makes it more like Growl!! And, seriously,
> please stop disparaging the developers, at least until you walked a few
> miles in their shoes, or, better yet, written your own app or two. Have a
> great weekend! ;-)
>
>
>
This is not an acceptable response to Alice. I don't care if she spent $0.
If she doesn't like how something works she should be able to voice her
opinions. This should be an open discussion not a "defend Growl at all
costs" scenario. Please look at it from her perspective, her expectations
were not met. There is no way around that. We've tried to come up with the
typical responses but that's the bottom line. Some of it we can change if
we want to, some of it we can't because of the rules, but that's it.

Do not respond to people like this again. You've been good at responding to
people positively, but you've also been pretty mean to people as well.
Let's try to keep this a positive experience for everyone. It is responses
like these that run people off and make things not productive. I will not
warn you again.



> On Thursday, September 12, 2013 12:24:11 PM UTC-5, Alice wrote:
>>
>> GMail and Mac Mail are used by so many people, it seems ridiculous that
>> Growl wouldn't have them as options. I also believe.
>>
>> The sliding thing makes no sense; the notifications would drop into the
>> place where the previous notification was, and any new ones would appear
>> after the notification that was sliding. Anyone who's trying to read a text
>> box in the split second when it drops down after they, themselves, clicked
>> to delete it, is, I doubt, the majority of users. Having to click an
>> individual X for dozens of boxes seems like a much greater user issue. I
>> changed the notifications to only display for a brief time, but the maximum
>> is 10 seconds. 10. You could literally make it any time and Growl chooses
>> to limit it to 10.
>>
>> Additionally, there is no option or preference that let you select just
>> the inbox.
>>
>> Every time I think about this application I grow even more annoyed that I
>> paid for it. "People have liked it, this is YOUR problem" is a ridiculous
>> response to the fact that Growl doesn't work well (at all, technically,
>> since you need to get GrowlMail, a separate entity's plugin) with one of
>> the most popular mail clients, GMail, or with the mail program that comes
>> on all Macs.
>>
>> Obviously Growl CAN work with GMail since Growlmail exists.
>>
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-- 
Chris Forsythe
@The_Tick <http://twitter.com/The_Tick>

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