Important Announcement Regarding GW Micro and HIMS PartnershipWhat I'm
wondering is whether HIMS is equipped to develop a product like the booksense
without the collaboration with an adaptive technology vendor like GWMicro.
Will they continue to put out new versions of the booksense? How about software
bug fixing?
Question: Was GWMicro or HIMS responsible for writing the firmware for the
device? I always thought it was GWM, but I am open to correction.
Isn't technology fun...*frowny*
--le
----- Original Message -----
From: Traci
To: BookSense List
Sent: Thursday, October 21, 2010 3:47 PM
Subject: Re: [GW-Booksense] Important Announcement Regarding GW Micro and
HIMS Partnership
Wow, how do others on the booksense list feel about this?
My gut reaction is sadness and disappointment.
I liked the connection to gwMicro, a company I trust and have done business
with for 10-years.
It makes me glad I only own 1 sense product, the booksense.
I wonder the following:
How will this effect our tech support?
How will we receive news and updates on our booksense?
I wonder if gwMicro will pass along the contact details of current sense
users, to hims.
Will it be up to us, to figure out how to contact Hims for future development
or support?
Curious curious,
Traci
PS. Thank you gw for the excellent support and development over the years.
----- Original Message -----
From: [email protected]
To: [email protected]
Sent: Thursday, October 21, 2010 12:51 PM
Subject: [GW-Booksense] Important Announcement Regarding GW Micro and HIMS
Partnership
After nearly 6 years of working with GW Micro, HIMS Co, Ltd., the Korean
based manufacturer of the Braille Sense, Voice Sense, BookSense and SenseView
products made the decision to restructure their sales strategy and open their
own US office. As a result, GW Micro will no longer be national distributors
for these products and within a few weeks will end our nationwide technical
support, related email lists and repair service operations.
GW Micro worked very hard to improve these products during these past
several years and we greatly appreciate the support of our customers. Your
feedback helped make these products what they are today. In the same way we
continue to devote our time and efforts to the development and support of our
flagship product, Window-Eyes, with the primary goal of it being the most
powerful, secure, stable and affordable screen reader in the world!
If you have specific questions about this announcement please email
[email protected].
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list andyour message is related to GW
Micro or the BookSense, then please consider sending your message to
[email protected] so the entire list will receive it.
To manage your subscription to gw-booksense, visit:
http://www.gwmicro.com/listserv
