I have to say that my opinion is that we have no post-sales support here in the U.S. Yes I can call phone support; however, I have many questions left unanswered still after reinstalling jaws literally more than 6 times as that was their only idea when it had a problem.
Mostly my experience with their tech support has been just that: emails go unanswered or days later I receive an answer like "try reinstalling and let us know". Often that happens when I wrote in the original email that I tried reinstalling before contacting them. I am so heartily sick of their lack of support that I've recently purchased Window Eyes. Their support along with their vastly better scripting system makes me sure anyone would be happier with Window Eyes even if it's not what your company "officially" supports. Ask them if that means you are forbidden from using Window Eyes on the job? (I mean this last for the original poster). Chip Orange ------------------------------ Chip Orange Database Administrator Florida Public Service Commission [EMAIL PROTECTED] (850) 413-6314 (Any opinions expressed are solely those of the author and do not necessarily reflect those of the Florida Public Service Commission.) > -----Original Message----- > From: John G [mailto:[EMAIL PROTECTED] > Sent: Saturday, August 09, 2008 7:10 PM > To: [email protected] > Subject: Re: windoweyes versus jaws > > Unfortunately, JFW enjoys much better support in the UK. Everyone > here knows that I am no Jaws fan but without adequate post-sale > support Window-Eyes cannot will not be a viable alternative to Jaws > in the UK and I'm not even talking about scripting. > > > At 23:51 09/08/2008, you wrote: > >hi i currently use windoweyes and liek it but as im now looking for > >possible employment alot of the companies i have spoken to tell me > >its jaws they run as access software therefore i was wondering how > >different they are i have used jaws a cople of times and personally > >i didnt find much difference between them jsut wondered if anyone > >had any more information on this for me thanks > > > > > >If you reply to this message it will be delivered to the original > >sender only. If your reply would benefit others on the list and > >your message is related to GW Micro, then please consider sending > >your message to [email protected] so the entire list will > receive it. > > > >All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, > >and can be searched through and sorted using the search > >form at the bottom of the page. > > > >If you wish to unsubscribe from this list, send a message to > >[EMAIL PROTECTED] and include leave gw-info in the body > >of the message. > > If you reply to this message it will be delivered to the original > sender only. If your reply would benefit others on the list and > your message is related to GW Micro, then please consider sending > your message to [email protected] so the entire list will > receive it. > > All GW-Info messages are archived at > http://www.gwmicro.com/gwinfo, and can be searched through > and sorted using the search > form at the bottom of the page. > > If you wish to unsubscribe from this list, send a message to > [EMAIL PROTECTED] and include leave gw-info in the body > of the message. > > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search form at the bottom of the page. If you wish to unsubscribe from this list, send a message to [EMAIL PROTECTED] and include leave gw-info in the body of the message.
