Oh dear folks, this is getting to be a bit tedious; but can I suggest
that
Aaran or whoever on support is the guy to help sort out these problems?
Many of us like GW Micro precisely because the support for Window-Eyes is
so
good, so a call to technical support seems a good idea to me.
Ray.
Loy wrote:
That wasn't very helpful. The man was saying he was having a lot of
problems
with WE7.01. We should try to help the man rather that belittling him for
trying to solve his problems.
----- Original Message -----
From: "John G" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, December 09, 2008 3:55 AM
Subject: Re: lots of problems with Window-Eyes 7.01 (more unhelpful
subject
lines)
and this is another example of a very unhelpful and emotive subject line.
Lots of problems? Who's having lots of problems? If there are lots of
problems with Window-eyes then why isn't everyone affected by them?
At 07:01 09/12/2008, you wrote:
Hello All,
I was so glad to receive my copy of Window-Eyes 7.01 this
week. I like the way a lot has changed.
But I'm having some major problems.
I installed it and it seemed to run just fine. It asked me
to download some scripts to make applications run better and I did that.
I'm running Windows XP Pro with the latest Service Pack and
all the updates. I have a Turtle Beach Montego DDl Sound card in
here, too. I've got 3GB's of RAM. I run Internet Explorer 7 and all
its updates are current.
Now, what seems to start happening is this. I'm using the
TripleTalk USB for my default synthesizer. It's usually pretty
responsive, but since this newest version of Window-Eyes, things
have drastically changed. If I use Eloquence or DECTalk 32, I won't
exactly have what's going on.
I cannot up or down arrow, left or right arrow, backspace
or space with ease. If I go to my computer and start looking on
drives or folders, it'll take forever to get there and then, you
think you've highlighted something, and you've actually highlighted
a file or folder above the one you want to do something with or
below the one you want to do something with and you don't really
know until you delete one and then you know.
The system will ultimately crash and basically, there's
nothing we can do except to reboot. However, it's not like a normal
crash. It seems that if you're downloading something, it'll
continue to download if you let the system run, but no speech or
any kind of reaction from the screen reader, whatsoever. Yesterday,
this happened about five times.
I scanned for viruses and found none. I'm running NOD32 Version
3.
I'm also running Spyware Doctor Version 6. Up to now, the
only difference I could tell was that, when I installed Spyware
Doctor Version 6, you couldn't just automatically go into a folder
when you wanted to.
I, just for fun, installed Window-Eyes 7.01 on an older
system running XP Home with all its hot fixes, Nod32, Internet
Explorer 7 and all its fixes. The differences are this:
On the older system, my default synth is the DoubleTalk LT. The
other difference is that I do not have Spyware Doctor installed in
it. I have no problem on it, whatsoever, with Window-Eyes 7.01. It's
a much slower processor. It's an AMD Athlon and on this system here
is an Intel processor.
On this system, if I try and make the TripleTalk be quiet
by hitting the control key to interrupt it, I cannot, but on the
other system, if I do that, DoubleTalk LT will stop immediately.
Now, as I said, I don't exactly know how to write all this,
but it's complicated, to say the least. If you can help, I'd appreciate
it.
Thanks, in advance.
Sincerely,
Brenda
mailto:[EMAIL PROTECTED]
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