So... um... the post below doesn't reflect emotive language? I am seriously
beginning to wonder if I need this list in my life. If we're going to treat
requests for help, even the ones which express honest frustrations as an
attack on Gw Micro, how does that help the person with the problem. Yet a
day doesn't pass when I don't see somebody waving the GW flag. And note that
these are people who do not work for GW Micro.
Is the purpose of this group to help people and suggest possibilities for
program improvement or is it to be cheer leaders for the product while
jeering sneering and snarling at the person with the problem?. If it is the
latter, then I will wish all of you well and move on.
Larry
Larry Naessens
Vinyl Trans4mations
A Division of Jalana Enterprises
Bradford, Ontario
Phone: 905 918 0658
Vinyl Trans4mations, a Burn Above the Rest
At Vinyl Trans4mations, we turn old records and tapes into brand new CDs
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----- Original Message -----
From: "John G" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, December 09, 2008 8:21 AM
Subject: Re: lots of problems with Window-Eyes 7.01 (more unhelpful subject
lines)
I don't see what your reply contributes to the discussion, Mike. It
certainly doesn't change my earlier assertion that emotive language does
littel to help the situation.
I always enjoy helping my fellow list members. I even see it as a moral
obligation. we're all in this together and if we can't help each other,
who will? Sometimes, however, I wonder if the list and ultimately GW Micro
and its staff are being used as an emotional punchbag. There doesn't seem
to be an end to the list of issues for which the organisation is blamed:
Dear GW Micro, since installing 7.01 I've been experiencing severe
indigestions, what's more I've lost any interest in my wife. Come on GW,
get your acts together and fix my b a l l s and bowels. After all, that's
what we pay you good money for.
give me strength!
and do me a favour mate, spare me the patronising psycho analysis
John
At 12:43 09/12/2008, you wrote:
John
Remember terms such as "lots" are very subjective. If you are the one
being frustrated in the program's use, then you perceive that everyone
else must be also and, to you at least, these issues are unacceptible.
People tend to be very much in believing that the things they experience
are the same things everyone else must be also.
They may or may not be. Experienced users know and accept this, most of
the time, unless, of course, frustration becomes overwhelming.
So take things with a grain of salt, try placing yourself into the shoes
of those reporting difficulties, and then it may make more sense.
Remember any one of us, at any given time, may end up in those same
circumstances; and then we too will want sympathy rather than being told
that what we are experiencing isn't a big deal, has no validity, or
whatever.
People experience what they experience -- that cannot be denied. Perhaps
they may be contributing to the situation; but I can almost guarantee you
that any issue that comes up on the list is being felt by others somewhere
whether they report it or not.
Some are more accepting of difficulties; some accept the notion that they
perhaps are part of the problem; some may feel that the uniqueness of
their set up is part of the problem and myriads of other explanations.
The truth is that with every piece of software, someone some where isn't
getting the max value out of it.
The problem, with a screen reader, is that switching to another product
isn't necessarily a viable option given the pricetags involved.
If my freeware antimalware program doesn't like my pc, no big deal. I
stop using it and go to something else.
But when I have invested 4-figure sums into a screen reader, the
expectations and demands become higher -- and that's understandable.
Commit every particle of your being...down to the smallest details of your
life,
eagerly and with perfect trust to the unfailing and most sure providence
of God.
Jean-Pierre de Caussade
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your message is related to GW Micro, then please consider sending
your message to [email protected] so the entire list will receive it.
All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be
searched through and sorted using the search
form at the bottom of the page.
If you wish to unsubscribe from this list, send a message to
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