Usually when this happens, it is because the document is simply a
scanned image, a picture of text, rather than text itself, and no
screen reader can read it. What you can do is to request that they
give it to you in another format, or you can do OCR on it, either by
using Open Book or k1000, or I believe that Adobe has its own OCR engine.
your results may vary depending on how much of the document is text,
and how much is illustrations.
Andy
At 06:38 AM 9/21/2009, you wrote:
Dear List,
Can anyone help with this problem regarding an adobe acrobat and
possible w.e problem?
I downloaded a free post returns form from the
<http://www.nokia.co.uk>http://www.nokia.co.uk web site. Each time I
downloaded it there was an error message saying "Empty document".
A friend who has some vision told me that there was in fact print on
the screen but w.e was not reading it at all.
If you follow these links you can check it out for me please.
<http://www.nokia.co.uk>http://www.nokia.co.uk then tab down to get
support and software then press enter.
Then tab down to repair and press enter.
Then tab down to
NOKIA_UK_23/EUROPE_NOKIA_COM_3/Get_Support/Repair/freepost_forms/Freepost-return-form-V13.puff
Press enter on that and then it should download and open with acrobat reader.
My friend said the print is small but is there. Is there someway of
w.e reading this? Or can anyone explain why it is not being read?
Kindest Regards, John
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