I agree, I asked Jonathan Mozen what the difference in tandom and remote  
desktop was and he admitted there was little or no difference.
----- Original Message ----- 
From: erik burggraaf 
To: BBS 
Cc: GW Micro Product Discussion Listserv 
Sent: Thursday, February 04, 2010 8:18 AM
Subject: Re: Window-Eyes Should Have Something Like Jaws Tandom


Window-eyes does.  It's called remote desktop and it either comes with your 
windows OS or you can download it.  Tandem is just a stupid fluffy feature to 
make you think you need jaws when you don't.  In fact, if you want remote 
desktop support in jaws so you can go into any computer regardless of what 
screen reader is on it, then you have to pay extra for that in your jaws 
licence.  Where-as you get the support included with your window-eyes.


Personally I refuse to log into computers remotely to provide support.  If I 
offered that service I'd never have any peace.  It's hard enough to get some 
downtime in the evenings as it is.


Best,


erik burggraaf
A+ certified technician and user support consultant.
Phone: 888-255-5194
Email: [email protected]


On 2010-02-03, at 11:08 PM, BBS wrote:


  Hey. I'm sure that most of you have heard of Jaws Tandom. And if any of you 
haven't, it's a service that Freedom Scientific offers to people to control a 
person's computer while the person is listening to what the other person is 
doing. It was able to be used by normal people to control a computer and was 
able to allow staff to control the person's computer as well. It would be nice 
if Window-Eyes had that kind of thing, because right now I'm having trouble 
going on the internet with both IE and Firefox. But the internet is connected, 
because if it wasn't, I wouldn't be able to send this. But I'm so flustered 
about it so I'll stop. Really! I really feel like screamin' the F bomb!!!

  Shawn
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