Hi All:

I have not used Net Meeting for accessing another computer, but I agree 
Window-Eyes should have something like Tandem.  As a major part of my job is to 
provide technical support to individuals with visual impairments, I can't tell 
you how much easier my job is when I work with someone using JAWS over Tandem.  
It is much faster for me to get on tandem, fix something, and move onto the 
next person.  Yet, the person I'm helping not only can listen to what I'm 
doing, but at any point if they feel uncomfortable, they can break the 
connection.  I say either develop a similar service for Window-Eyes, or, GW 
Micro should work to make something like Remote Assistant accessible with 
Window-Eyes from both ends of the connection.  Right now, someone using 
Window-Eyes could send me a Remote Assistance invitation, but I cannot access 
their desktop using WE as it's just an image on screen.

Thanks,


Ray Campbell, Adaptive Technology Help Desk Technician
The Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312.997.3651 (Voice/Relay) or 888.825.0080 (Voice/Relay)
[email protected]
www.thechicagolighthouse.org


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