gw has said that there is a timeing problem with win 7.11 and windows 7.
i get the same video error. all i need to do is reload it again with the
control alt w hot keys.
or set w e to not load and load it manualy after windows has finished
loading.
----- Original Message -----
From: "Keith Hinton" <[email protected]>
To: "'GW Micro'" <[email protected]>
Sent: Monday, March 08, 2010 6:16 PM
Subject: Video chane issue
Hi.
My Window-Eyes system brings up the "Window-Eyes cannot communicate with
the
Window-Eyes display driver components.
And then goes on about the fact that things might be disabled or not
installed correctly.
I happen to be a person that usually leeps far ahead of tech support,
thus
managing to go and leep into the process of trying to uninstall my video
driver and reinstall them after talking to Aaron Smith today by a
telephone
call to support around 3 something Eastern standard time. Maybe that was 4
or so.
But the fact is, demo copy or payment plan copy, Window-Eyes still doesn't
work.
Also, the Intel GMA graphics for Mobile driver is weird when attempting an
uninstall from control pannel.
It runs some uninstall process, that through system access to Go, will
give
me a process description of Intel installer in task manager on Windows
seven, but even this doesn't help me necessarily.
Also of interest to this is that the particular uninstaller does not
present
an application window or system tray or task bar Icon to me.
Regardless of what is installed or running screen-reader wise.
Any major suggestions?
I don't have any ideas. Seriously. I am quite capable of handeling tasks
that up until now seemed to bairly be an issue.
Don't tell me to "reformat," because unless God tels me to do that, I
won't
just go and do it.
Logic must be what dictates an action here. The worrying thing about this,
is that JAWS on the other hand, installed just fine-though I don't think
it's mirror driver installed either.
Also, just for concerns, the fact that 5 instances of "Window-Eyes display
driver" showed up in the Device Manager under "Other Devices" is a bit
concerning.
Aaron suggested that somehow the "Video Chane got corrupted somehow."
I agree fully Aaron, other than the fact that I cannot figure out how to
get
around what appears to be an installer, that displays no window at all,
and
that frustrates me to no end.
If it wasn't for Serotek's System Access product Seven day trial, I
wouldn't be composing this email.
I need some assistance or more input.
Especially with this crazy installer thing...has anyone ever in there
entire
lives encountered an installation program that doesn't work?
One way I can prove that the install program does startup in task manager,
though I can't do a thing and nothing shows up either in the Alt-Tab
order,
is that if I try to activate the "uninstall" action from Programs and
Features, for the second time it says "Please wait while the program
finishes changing/installing."
Something like that. An Okay button presents itself after that. Focus is
returned to Programs and Features, with my focus on the Intel GMA Driver
for
mobile option.
Thank you all for giving me any steps that might help me fix the problem.
Are there any specialized utilities that can look at the display chane
directly? And perhaps permit one to change the order?
I know Freedom Scientific's JAWS program offered an "Display Chaneing
Manager" component back when Video Intercept and XP were used, but this is
Windows Seven Ultimate, with an Intel processor that is a 2.80 GHZ
processor, 320GB hard-drive, 4GB of RAM, 32-bit edition of Ultimate. But
the
32-bit edition v.s the 64-bit edition can't be the issue.
Even after manually installing the Window-Eyes video components doesn't
seem
to fix the problem.
So it is obviosuly the video chane. The question is, how do I logically
proceed now seeing as I can't ven get the isntallation process to work,
much
less even use Window-Eyes?
No, I don't own a hardware synth presently. Sorry.
This laptop I'm typing on also futures no serial port.
As mentioned I'm stuck between System Access and NVDA for the moment.
I don't dair try to use another video hooking application.
I also know that logically, reformatting though an effective solution is
not
the one I want.
Nor is it the one I should invest in.
If anyone has any other great technical things to try, please notify me.
Thanks!
Regards,
--Keith
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