This will be fixed in the 7.2 release.
----- Original Message ----- 
From: "net bat" <[email protected]>
To: "GW INFO" <[email protected]>
Sent: Monday, March 08, 2010 9:39 PM
Subject: Re: Video chane issue 


gw has said that there is a timeing problem with win 7.11 and windows 7.
i get the same video error. all i  need to do is reload it again with the 
control alt w hot keys.
or set w e to not load and load it manualy after windows has finished 
loading.
----- Original Message ----- 
From: "Keith Hinton" <[email protected]>
To: "'GW Micro'" <[email protected]>
Sent: Monday, March 08, 2010 6:16 PM
Subject: Video chane issue


> Hi.
> My Window-Eyes system brings up the "Window-Eyes cannot communicate with 
> the
> Window-Eyes display driver components.
> And then goes on about the fact that things might be disabled or not
> installed correctly.
> I happen to be a  person that usually leeps far ahead of tech support, 
> thus
> managing to go and leep into the process of trying to uninstall my video
> driver and reinstall them after talking to Aaron Smith today by a 
> telephone
> call to support around 3 something Eastern standard time. Maybe that was 4
> or so.
> But the fact is, demo copy or payment plan copy, Window-Eyes still doesn't
> work.
> Also, the Intel GMA graphics for Mobile driver is weird when attempting an
> uninstall from control pannel.
> It runs some uninstall process, that through system access to Go, will 
> give
> me a process description of Intel installer in task manager on Windows
> seven, but even this doesn't help me necessarily.
> Also of interest to this is that the particular uninstaller does not 
> present
> an application window or system tray or task bar Icon to me.
> Regardless of what is installed or running screen-reader wise.
> Any major suggestions?
> I don't have any ideas. Seriously. I am quite capable of handeling tasks
> that up until now seemed to bairly be an issue.
> Don't tell me to "reformat," because unless God tels me to do that, I 
> won't
> just go and do it.
> Logic must be what dictates an action here. The worrying thing about this,
> is that JAWS  on the other hand, installed just fine-though I don't think
> it's mirror driver installed either.
> Also, just for concerns, the fact that 5 instances of "Window-Eyes display
> driver" showed up in the Device Manager under "Other Devices" is a bit
> concerning.
> Aaron suggested that somehow the "Video Chane got corrupted somehow."
> I agree fully Aaron, other than the fact that I cannot figure out how to 
> get
> around what appears to be an installer, that displays no window at all, 
> and
> that frustrates me to no end.
> If it wasn't for  Serotek's System Access product Seven day trial, I
> wouldn't be composing this email.
> I need some assistance or more input.
> Especially with this crazy installer thing...has anyone ever in there 
> entire
> lives encountered an installation program that doesn't work?
> One way I can prove that the install program does startup in task manager,
> though I can't do a thing and nothing shows up either in the Alt-Tab 
> order,
> is that if I try to activate the "uninstall" action from Programs and
> Features, for the second time it says "Please wait while the program
> finishes changing/installing."
> Something like that. An Okay button presents itself after that. Focus is
> returned to Programs and Features, with my focus on the Intel GMA Driver 
> for
> mobile option.
> Thank you all for giving me any steps that might help me fix the problem.
> Are there any specialized utilities that can look at the display chane
> directly? And perhaps permit one to change the order?
> I know Freedom Scientific's JAWS program offered an "Display Chaneing
> Manager" component back when Video Intercept and XP were used, but this is
> Windows Seven Ultimate, with an Intel processor that is a 2.80 GHZ
> processor, 320GB hard-drive, 4GB of RAM, 32-bit edition of Ultimate. But 
> the
> 32-bit edition v.s the 64-bit edition can't be the issue.
> Even after manually installing the Window-Eyes video components doesn't 
> seem
> to fix the problem.
> So it is obviosuly the video chane. The question is, how do I logically
> proceed now seeing as I can't ven get the isntallation process to work, 
> much
> less even use Window-Eyes?
> No, I don't own a hardware synth presently. Sorry.
> This laptop I'm typing on also futures no serial port.
> As mentioned I'm stuck between System Access and NVDA for the moment.
> I don't dair try to use another video hooking application.
> I also know that logically, reformatting though an effective solution is 
> not
> the one I want.
> Nor is it the one I should invest in.
> If anyone has any other great technical things to try, please notify me.
> Thanks!
> Regards,
>
> --Keith
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>
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> 


__________ Information from ESET Smart Security, version of virus signature 
database 4926 (20100308) __________

The message was checked by ESET Smart Security.

http://www.eset.com


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