well, sometimes when the gw team can't reproduce an error, the customer will have to send there system into gw micro for them to reproduce and hopefully fix. that is why sometimes people have to send in there machines to gwmicro.
On Nov 16, 2010, at 4:45 PM, douglas wrote: > can somebody tellme, what you mean, i dont' quite understand why we would > have to send our systems to gw in the first place... > <comatose <<dc3isme>> > ----- Original Message ----- From: "Brandon Misch" <[email protected]> > To: <[email protected]> > Sent: Tuesday, November 16, 2010 3:24 PM > Subject: suggestion for window-eyes > > > what would be good for window-eyes would be a remote feature that would allow > tech support to remote into other people's boxes to fix the issues instead of > having to ship pcs to gwmicro. what do you guys think about that? > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list and your message is > related to GW Micro, then please consider sending your message to > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > manage your list subscription at http://www.gwmicro.com/listserv. > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
