Hmm. I don't usually do that. I usually just go ahead and choose to run window-eyes instead of saving it. If we all did that. We would all be waiting for a disk to come in or saving it when we upgrade. I might be wrong but I get the feeling that most people just go ahead and run it like I do when they upgrade from the internet.
-----Original Message----- From: Jim Williamson [mailto:[email protected]] Sent: Wednesday, April 06, 2011 11:52 AM To: Sandra Fouts Subject: Re: Apps Failing After Installing 7.5 Sandra, It is always a good idea to download the copy of a program etc. to disc into a temp or download folder. Then when ready to installdisconnect computer from internet, close all virus and other misc rograms you may have running and then install the program. This will always give you a cleaner install of downloaded programs or use the install disc if you have it as they are identical. After installing reconnect the internet and restart, everything should reload as before. Good luck, Jim ----- Original Message ----- From: "Sandra Fouts" <[email protected]> To: "'Stephen Clower'" <[email protected]>; "JumDrum" <[email protected]>; "gw info" <[email protected]> Sent: Wednesday, April 06, 2011 12:29 PM Subject: RE: Apps Failing After Installing 7.5 Wonder if my Norton 2006 interfeared with my instalation of 7.5. can I go back to 7.2 and try installing again from the cd? I thought about doing that but wasn't sure and didn't really trust myself. I was afraidI would miss something so I upgraded mine from the internet. -----Original Message----- From: Stephen Clower [mailto:[email protected]] Sent: Wednesday, April 06, 2011 11:21 AM To: JumDrum; gw info Subject: Re: Apps Failing After Installing 7.5 Norton 2010 has been known to interfere with our Window-Eyes app support. To resolve this issue, disable Norton, perform an emergency removal of Window-Eyes, and re-install 7.5. Regards, Steve On 4/6/2011 12:15 PM, JumDrum wrote: > Hi Steve, > I'm running Norton 2010, and it was running during the > install. > > > ----- Original Message ----- From: "Stephen Clower" > <[email protected]> > To: "JumDrum" <[email protected]> > Cc: <[email protected]> > Sent: Wednesday, April 06, 2011 12:01 PM > Subject: Re: Apps Failing After Installing 7.5 > > >> Do you have any antivirus packages running, and were they >> active >> during the 7.5 install? >> >> Regards, >> Steve >> >> >> >> >> On 4/6/2011 11:56 AM, JumDrum wrote: >>> Hi List, >>> Recently I installed version 7.5, after happily running >>> 6.1 for >>> several years. >>> So this is my first exposure to scripts/apps. >>> The 7.5 installation completed successfully, but when >>> Window-eyes >>> came up speaking, none of the 14 installed apps from the >>> 7.5 >>> installation would run. >>> Here's what trying to run the GetApp produced: >>> Just-In-Time Debugging >>> An exception "RunTime" error has occurred in script. >>> Possible Debuggers: >>> New instance of Microsoft Script editor Set the >>> currently selected >>> debugger as the default. >>> Do you want to debug using the selected debugger? >>> After choosing "no", I then get: >>> AppGet.vbs - Microsoft VBScript runtime error Line 35 >>> Column 17 >>> ActiveX component can't create object < 0x800A01AD > >>> Attempts to run >>> any of the apps produces something similar. >>> I'm running XP-Pro SP3 with all updates. >>> TIA for any ideas. >>> Jim Drumheller >> >> -- >> Stephen Clower >> Product support specialist >> GW Micro, Inc. * 725 Airport North Office Park, Fort >> Wayne, IN 46825 >> 260-489-3671 * gwmicro.com >> -- Stephen Clower Product support specialist GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825 260-489-3671 * gwmicro.com If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
