Here's what trying to run the GetApp produced:
Just-In-Time Debugging
An exception "RunTime" error has occurred in Script.
Possible Debuggers:
New instance of Microsoft Script editor
Set the currently selected debugger as the default.
Do you want to debug using the selected debugger?
After choosing "no", I then get:
AppGet.vbs - Microsoft VBScript runtime error
Line 35 Column 17
ActiveX component can't create object
< 0x800A01AD >
Pressing Control-C didn't copy any of the
Just-In-Time
error, but did capture the entire second part.
----- Original Message -----
From: "Stephen Clower" <[email protected]>
To: "JumDrum" <[email protected]>
Cc: "gw info" <[email protected]>
Sent: Thursday, April 07, 2011 4:01 PM
Subject: Re: Apps Failing After Installing 7.5
The next time you receive one of the app errors, press Control-C to copy
it to the clipboard, and paste it into a reply so we can see it.
Thanks,
Steve
On 4/7/2011 3:59 PM, JumDrum wrote:
No I do not.
----- Original Message ----- From: "Stephen Clower" <[email protected]>
To: "JumDrum" <[email protected]>
Cc: "gw info" <[email protected]>
Sent: Thursday, April 07, 2011 3:52 PM
Subject: Re: Apps Failing After Installing 7.5
Do you have any development tools installed such as Visual Studio that
include application debuggers?
Steve
On 4/7/2011 3:51 PM, JumDrum wrote:
I got the
TheDllRegisterServer in vbscript.dll succeeded.
but then starting any app still results in the debugger and Runtime
error messages.
TIA for anything else to try.
----- Original Message ----- From: "Stephen Clower" <[email protected]>
To: "JumDrum" <[email protected]>
Cc: "gw info" <[email protected]>
Sent: Thursday, April 07, 2011 8:08 AM
Subject: Re: Apps Failing After Installing 7.5
Open a command prompt as administrator, and run
regsvr32.exe vbscript.dll
and let us know if that improves your situation.
Regards,
Steve
On 4/6/2011 5:36 PM, JumDrum wrote:
Steve,
I did as you suggested, but without success.
I disabled all Norton 2010 components, performed the emergency
uninstall
and then reinstalled, but the result was the same, all apps failed as
soon as they were installed.
TIA for any additional suggestions.
----- Original Message ----- From: "Stephen Clower"
<[email protected]>
To: "JumDrum" <[email protected]>; "gw info" <[email protected]>
Sent: Wednesday, April 06, 2011 12:21 PM
Subject: Re: Apps Failing After Installing 7.5
Norton 2010 has been known to interfere with our Window-Eyes app
support. To resolve this issue, disable Norton, perform an emergency
removal of Window-Eyes, and re-install 7.5.
Regards,
Steve
On 4/6/2011 12:15 PM, JumDrum wrote:
Hi Steve,
I'm running Norton 2010, and it was running during the install.
----- Original Message ----- From: "Stephen Clower"
<[email protected]>
To: "JumDrum" <[email protected]>
Cc: <[email protected]>
Sent: Wednesday, April 06, 2011 12:01 PM
Subject: Re: Apps Failing After Installing 7.5
Do you have any antivirus packages running, and were they active
during the 7.5 install?
Regards,
Steve
On 4/6/2011 11:56 AM, JumDrum wrote:
Hi List,
Recently I installed version 7.5, after happily running 6.1 for
several
years.
So this is my first exposure to scripts/apps.
The 7.5 installation completed successfully, but when Window-eyes
came
up speaking,
none of the 14 installed apps from the 7.5 installation would
run.
Here's what trying to run the GetApp produced:
Just-In-Time Debugging
An exception "RunTime" error has occurred in script.
Possible Debuggers:
New instance of Microsoft Script editor
Set the currently selected debugger as the default.
Do you want to debug using the selected debugger?
After choosing "no", I then get:
AppGet.vbs - Microsoft VBScript runtime error
Line 35 Column 17
ActiveX component can't create object
< 0x800A01AD >
Attempts to run any of the apps produces something similar.
I'm running XP-Pro SP3 with all updates.
TIA for any ideas.
Jim Drumheller
--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN
46825
260-489-3671 * gwmicro.com
--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and your
message is related to GW Micro, then please consider sending your
message to [email protected] so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You
can manage your list subscription at
http://www.gwmicro.com/listserv.
--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and your
message is related to GW Micro, then please consider sending your
message to [email protected] so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You
can manage your list subscription at http://www.gwmicro.com/listserv.
--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original
sender only. If your reply would benefit others on the list and your
message is related to GW Micro, then please consider sending your
message to [email protected] so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You
can manage your list subscription at http://www.gwmicro.com/listserv.
--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.
