I don't do call center work, but do spend a lot of time in phone meetings while reading and writing with a screen reader. I use a wireless headset for the phone and a very small in-the-ear earphone in the other ear connected to the earphone jack of the computer. That earphone is small enough to fit under a standard headset if you needed to wear a two-earpiece headset.
I found the small earphone, it's called a 1-Bud Pro, at Scansound. It's comfortable and very small. The sound quality is good. It costs around $15.00. http://www.scansound.com/products.html#1-BUD-PRO By the way, I also use it with my Victor Reader because it combines stereo output into one earphone. If the employer doesn't already provide a telephone headset, try to get a wireless headset. Our office purchased Senheiser Day Runner units. Just know they're quite expensive. We found them at www.headsets.com Good luck. Richard Petty ILRU - Independent Living Research Utilization [email protected] (E-Mail) -----Original Message----- From: Ted Larson [mailto:[email protected]] Sent: Tuesday, May 03, 2011 11:55 AM To: [email protected] Subject: How Can I Best Talk On Phone And Use Screen Reader At Same Time Dear List: I am applying to various customer service jobs. What do I need to get so that I don't have to cradle the phone between shoulder and head while typing on the keyboard listening to both the screen reader and the person talking on the phone? And, would you describe the solution and tell me where I can get such devices to talk, listen and type for extended periods of time? Thanks for your ideas. Regards: Ted Larson If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
