It not only happens with Window-Eyes, but it happens with System Access, and I have heard it happens with JAWS as well.

It can happen at any time, and one never knows when it will happen.

I'm getting use to it, but I'm also getting tired of it, but the interesting thing, is that Vernon has Windows Seven on atleast two computers, and he says he doesn't have any problems with it.

Why is it, that just those of us who use a screen reader have this problem? Or am I totally wrong? <smile>

If it's a Windows Seven bug, I wish that Microsoft would fix it.

Someone correct me, please, if I am wrong.

I've even had Windows Explorer crash when I have been trying to copy files from my hard drive to a USB device. One night last week, I couldn't even copy anything. I was scanning my hard drives, I should say my antivirus program was scanning my hard drives, not me. lol. I had to cut the folder from my hard drive to the USB MP3 player.

I kept getting an error like this: "Windows Explorer has encountered a problem and needs to close." But it never lets one send an error message to Microsoft.

I know that GW Micro is doing everything they can to do their part to fix this problem.

Thanks.

Pat Ferguson


At 06:03 PM 5/5/2011, you wrote:
This is a known problem with WE 7.5 and explorer, it happens each time your
mouse comes to the search field. GWMicro is aware of it...

Ralf Kefferpuetz
Germany

-----Original Message-----
From: Carol and Roger [mailto:[email protected]]
Sent: Friday, May 06, 2011 12:23 AM
To: Baracco, Andrew W; [email protected]
Subject: Re: WE crashing Windows explorer

I would think he means Windows Explorer. I find it crashes every time I
accidentally use the mouse and down arrow to the line where the search
box is. From time to time, I can recover from the crash without
rebooting my system, but far more often, I will need to reboot. My
solution has been to simply make sure the mouse pointer is at the top
right of the screen while in Windows Explorer.

My system is a Dell desktop tower running Windows 7 Home Premium on a
64-bit computer with all updates current and Window-Eyes 7.5.


On 5/5/2011 5:50 PM, Baracco, Andrew W wrote:
> Do you mean Internet Explorer?  I haven't had any problems with Windows
> Explorer.
> Andy
>
>
> -----Original Message-----
> From: Don H [mailto:[email protected]]
> Sent: Thursday, May 05, 2011 2:45 PM
> To: gwmicro
> Subject: WE crashing Windows explorer
>
> Will the next WE update fix the problem of WE crashing Windows Explorer?
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