Sounds like I may want to keep xp on my home computer for a littlonger. I was thinking about buying a new one sometime this summer.
-----Original Message----- From: Doug Geoffray [mailto:[email protected]] Sent: Friday, May 06, 2011 8:38 AM To: [email protected] Subject: Re: WE crashing Windows explorer Erik, No, so far this has not been resolved in any flavor of Windows 7. Regards, Doug On 5/6/2011 9:33 AM, erik burggraaf wrote: > Thanks for this Doug, > > Do you have any idea whether upgrading to servicepack one fixes the issue in > any cases? > > Best, > > Erik Burggraaf > User support consultant, > Now posting occasionally on twitter at eburggraaf, > 1-888-255-5194 > http://www.erik-burggraaf.com > > On 2011-05-06, at 9:12 AM, Doug Geoffray wrote: > >> Actually this is a Windows 7 bug. While at Microsoft last week doing our >> Window-Eyes training to Microsoft testers I talked face to face with the >> Windows accessibility team. They acknowledged this is their bug. On a side >> note, during our training I love to demonstrate these types of issues and >> discuss ways to help them find these issues before they ship their products. >> The groups that attend our training love to hear from us because they truly >> are devoted to making Microsoft products more accessible and of course more >> stable. >> >> Pat, you asked why this bug doesn't effect non-screen reader users. >> Unfortunately we see many cases where a screen reader brings out application >> bugs that sighted people don't have to worry about. For example a sighted >> person doesn't have to deal with MSAA (this is an accessibility API that an >> application chooses to use to expose itself to assistive technology). So if >> you aren't running assistive technology (like a screen reader) then you >> aren't exercising the application's code dealing with MSAA. If the MSAA >> code has ugly bugs then the assistive technology will crash the application >> but sighted users would never notice this. >> >> In the case of Windows Explorer, this is exactly the case. Only instead of >> MSAA it is UIA. The suggestion from Microsoft is to simply ignore the fact >> that that particular search control supports UIA. Luckily we don't need UIA >> for this control so we can hack around this. So it is my goal to have this >> hack in the next release of Window-Eyes. >> >> Doug >> >> On 5/5/2011 8:30 PM, Pat Ferguson wrote: >>> It not only happens with Window-Eyes, but it happens with System Access, >>> and I have heard it happens with JAWS as well. >>> >>> It can happen at any time, and one never knows when it will happen. >>> >>> I'm getting use to it, but I'm also getting tired of it, but the >>> interesting thing, is that Vernon has Windows Seven on atleast two >>> computers, and he says he doesn't have any problems with it. >>> >>> Why is it, that just those of us who use a screen reader have this >>> problem? Or am I totally wrong?<smile> >>> >>> If it's a Windows Seven bug, I wish that Microsoft would fix it. >>> >>> Someone correct me, please, if I am wrong. >>> >>> I've even had Windows Explorer crash when I have been trying to copy files >>> from my hard drive to a USB device. One night last week, I couldn't even >>> copy anything. I was scanning my hard drives, I should say my antivirus >>> program was scanning my hard drives, not me. lol. I had to cut the folder >>> from my hard drive to the USB MP3 player. >>> >>> I kept getting an error like this: "Windows Explorer has encountered a >>> problem and needs to close." But it never lets one send an error message to >>> Microsoft. >>> >>> I know that GW Micro is doing everything they can to do their part to fix >>> this problem. >>> >>> Thanks. >>> >>> Pat Ferguson >>> >>> >>> At 06:03 PM 5/5/2011, you wrote: >>>> This is a known problem with WE 7.5 and explorer, it happens each >>>> time your mouse comes to the search field. GWMicro is aware of it... >>>> >>>> Ralf Kefferpuetz >>>> Germany >>>> >>>> -----Original Message----- >>>> From: Carol and Roger [mailto:[email protected]] >>>> Sent: Friday, May 06, 2011 12:23 AM >>>> To: Baracco, Andrew W; [email protected] >>>> Subject: Re: WE crashing Windows explorer >>>> >>>> I would think he means Windows Explorer. I find it crashes every >>>> time I accidentally use the mouse and down arrow to the line where >>>> the search box is. From time to time, I can recover from the crash >>>> without rebooting my system, but far more often, I will need to >>>> reboot. My solution has been to simply make sure the mouse pointer >>>> is at the top right of the screen while in Windows Explorer. >>>> >>>> My system is a Dell desktop tower running Windows 7 Home Premium on >>>> a 64-bit computer with all updates current and Window-Eyes 7.5. >>>> >>>> >>>> On 5/5/2011 5:50 PM, Baracco, Andrew W wrote: >>>>> Do you mean Internet Explorer? I haven't had any problems with >>>>> Windows Explorer. >>>>> Andy >>>>> >>>>> >>>>> -----Original Message----- >>>>> From: Don H [mailto:[email protected]] >>>>> Sent: Thursday, May 05, 2011 2:45 PM >>>>> To: gwmicro >>>>> Subject: WE crashing Windows explorer >>>>> >>>>> Will the next WE update fix the problem of WE crashing Windows Explorer? >>>>> If you reply to this message it will be delivered to the original >>>>> sender only. If your reply would benefit others on the list and >>>>> your message is related to GW Micro, then please consider sending >>>>> your message to [email protected] so the entire list will receive it. >>>>> >>>>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. >>>>> You can manage your list subscription at http://www.gwmicro.com/listserv. >>>>> If you reply to this message it will be delivered to the original >>>>> sender >>>> only. If your reply would benefit others on the list and your >>>> message is related to GW Micro, then please consider sending your >>>> message to [email protected] so the entire list will receive it. >>>>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. >>>>> You can >>>> manage your list subscription at http://www.gwmicro.com/listserv. >>>>> >>>> If you reply to this message it will be delivered to the original >>>> sender only. If your reply would benefit others on the list and >>>> your message is related to GW Micro, then please consider sending >>>> your message to [email protected] so the entire list will receive it. >>>> >>>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You >>>> can manage your list subscription at http://www.gwmicro.com/listserv. >>>> If you reply to this message it will be delivered to the original sender >>>> only. If your reply would benefit others on the list and your message is >>>> related to GW Micro, then please consider sending your message to >>>> [email protected] so the entire list will receive it. >>>> >>>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >>>> manage your list subscription at http://www.gwmicro.com/listserv. >>> If you reply to this message it will be delivered to the original sender >>> only. If your reply would benefit others on the list and your message is >>> related to GW Micro, then please consider sending your message to >>> [email protected] so the entire list will receive it. >>> >>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >>> manage your list subscription at http://www.gwmicro.com/listserv. >>> >> If you reply to this message it will be delivered to the original sender >> only. If your reply would benefit others on the list and your message is >> related to GW Micro, then please consider sending your message to >> [email protected] so the entire list will receive it. >> >> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >> manage your list subscription at http://www.gwmicro.com/listserv. >> > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list and your message is > related to GW Micro, then please consider sending your message to > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > manage your list subscription at http://www.gwmicro.com/listserv. > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
