Should still be able to get direct access to public betas without paying for them, but this just looks as if GW Micro doesn't understand the international market.
In New Zealand: the number of Window-Eyes units is very small - because GW has never promoted itself down here and because of the historic relationship our agency has with JAWS. Capture by the agency is another topic and has been discussed before. The point though is that where the number of users is small, there is no advantage to GW in sending us through a dealer. There is no advantage to the dealer in processing a transaction which the customer can generate directly with the manufacturer anyway. No advantage to the customer in going through a middle layer. Just something which has not been thought through properly. Vaughan. -----Original Message----- From: chris hallsworth [mailto:[email protected]] Sent: Wednesday, 11 January 2012 11:15 a.m. To: Vaughan Dodd Cc: [email protected] Subject: Re: online ordering from GW Micro Agreed! I would like to get an SMA whenever the next public beta of Window-Eyes is released or before then, and it looks like I would have to go through a dealer unless this changes. Thanks! Christopher H On 10/01/2012 20:39, Vaughan Dodd wrote: > Hi all. > > I may have been a bit slow to notice this, but I have discovered that online > ordering is now only available to people living in the United States. > > This is a backward step, as I have enjoyed a very positive relationship with > the sales and ordering people when I have placed orders for Window-eyes > upgrades, smas etc. I do not wish to have to go through a dealer just > because I want an SMA or replacement cd. > > Online ordering is as secure (or as unsecure) depending upon your viewpoint > regardless of where one lives, and I have always enjoyed the direct ordering > arrangements which have been part of the GW experience. > > Can online ordering be reinstated for overseas customers? > > We already accept that we pay extra for Window-Eyes by living outside of the > United States due to currency conversion, credit card charges etc. There is > an extended wait time if cds ARE POSTED and having now to place orders > through a dealer just adds to the purchaser's overheads. It is true: the > actual price of Window-Eyes products as charged by GW cannot influence these > other factors, and in the end, all that I am asking for is the same online > access to purchasing as United States residents. > > Doug, Dan et al - Hope you can remove this restriction to overseas customers > soon. > > Thanks. > > > Vaughan. > > > > > ------------------------------- > This email and any attachments may contain information that is confidential > and subject to legal privilege. If you are not the intended recipient, any > use, dissemination, distribution or duplication of this email and attachments > is prohibited. If you have received this email in error please notify the > author immediately and erase all copies of the email and attachments. The > Ministry of Social Development accepts no responsibility for changes made to > this message or attachments after transmission from the Ministry. > ------------------------------- > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list and your message is > related to GW Micro, then please consider sending your message to > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > manage your list subscription at http://www.gwmicro.com/listserv. > > Please consider the environment before printing this email and its attachments. Avoid printing, or print double-sided if you can. ------------------------------- This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry. ------------------------------- If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
