Hi,

Living in Australia, I also would be interested to hear a response from GW Micro on this subject.

I usually deal direct with GW Micro because it is both cheaper and faster. The only time I dealt with a local dealer, the item had to go to the dealer first and then on to me with two lots of postage as well as their mark up. In fact, the cost of postage from the dealer was greater than that charged to send the item from the US to Australia.

Neville.





On 11/01/2012 6:39 AM, Vaughan Dodd wrote:
Hi all.

I may have been a bit slow to notice this, but I have discovered that online 
ordering is now only available to people living in the United States.

This is a backward step, as I have enjoyed a very positive relationship with 
the sales and ordering people when I have placed orders for Window-eyes 
upgrades, smas etc.  I do not wish to have to go through a dealer just because 
I want an SMA or replacement cd.

Online ordering is as secure (or as unsecure) depending upon your viewpoint 
regardless of where one lives, and I have always enjoyed the direct ordering 
arrangements which have been part of the GW experience.

Can online ordering be reinstated for overseas customers?

We already accept that we pay extra for Window-Eyes by living outside of the 
United States due to currency conversion, credit card charges etc. There is an 
extended wait time if cds ARE POSTED and having now to place orders through a 
dealer just adds to the purchaser's overheads.  It is true: the actual price of 
Window-Eyes products as charged by GW cannot influence these other factors, and 
in the end, all that I am asking for is the same online access to purchasing as 
United States residents.

Doug, Dan et al - Hope you can remove this restriction to overseas customers 
soon.

Thanks.


Vaughan.




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