Hi,
Living in Australia, I also would be interested to hear a response from
GW Micro on this subject.
I usually deal direct with GW Micro because it is both cheaper and
faster. The only time I dealt with a local dealer, the item had to go
to the dealer first and then on to me with two lots of postage as well
as their mark up. In fact, the cost of postage from the dealer was
greater than that charged to send the item from the US to Australia.
Neville.
On 11/01/2012 6:39 AM, Vaughan Dodd wrote:
Hi all.
I may have been a bit slow to notice this, but I have discovered that online
ordering is now only available to people living in the United States.
This is a backward step, as I have enjoyed a very positive relationship with
the sales and ordering people when I have placed orders for Window-eyes
upgrades, smas etc. I do not wish to have to go through a dealer just because
I want an SMA or replacement cd.
Online ordering is as secure (or as unsecure) depending upon your viewpoint
regardless of where one lives, and I have always enjoyed the direct ordering
arrangements which have been part of the GW experience.
Can online ordering be reinstated for overseas customers?
We already accept that we pay extra for Window-Eyes by living outside of the
United States due to currency conversion, credit card charges etc. There is an
extended wait time if cds ARE POSTED and having now to place orders through a
dealer just adds to the purchaser's overheads. It is true: the actual price of
Window-Eyes products as charged by GW cannot influence these other factors, and
in the end, all that I am asking for is the same online access to purchasing as
United States residents.
Doug, Dan et al - Hope you can remove this restriction to overseas customers
soon.
Thanks.
Vaughan.
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