David,
Make sure your firewall or antivirus program isn't blocking GWConnect
from accessing the internet. The behavior you describe only occurs if
you are determined not to have a copy of Window-Eyes installed.
Regards,
Steve
On 2/17/2012 9:46 PM, David wrote:
Lately, after one of the latest updates, my GWConnect keeps giving me a splash
screen, informing me that GW is the innovative producer of the fancy software.
Well, I won't bother you with the full text here. Just wonder, if this is
supposed to be coming up, ABSOLUTELY EVERY time I start the software. To me,
this seems totally useless. I am a fully registered user of WE, have all bills
to GW paid in full, have been an active daily user of their screen reader for
the last handful of years. I really don't need to know anything more about GW,
but what I already know. Well, that is to say, I would greatly appriciate to
know, Why this keeps popping up, and HOW to get that behavior stopped. Guess,
noone of us, would have liked Window-Eyes to pop up such kind of an info, each
time it started. And, why would it? What benefit would it serve at all? So,
then, why would the GWConnect need to do so? What benefit is it going to give;
other than giving a lot of frustration. Even if I happened to
be a NON-WindowEyes user, downloading a software that is popping up such a
screen, only would have told me, that this company does not know how to avoid
bothersome screens; so why ever bother about their screen reader. If there
already exists a way to turn it off, and I might have overlooked something
here; everyone please educate me. If not, then GW STAFF, get that screen go
away once and for all times. If you REALLY need to have it bother the user,
then let it do so, the first time the software is run, and then never more. The
users you are offering this to, really are grown-up people, and they well do
know, where they get their software from. Even your software's name, do state
that it is from GW. I - for my part - don't see a single good reason (not even
with the best of my abilities), for this screen needing me to press OK, every
single time I decide to restart my computer, or reload the GWConnect software.
A well-constructed software - free or paid for - should start, and imme
diately perform the activity I have been promised it would. Any other stuff, is
simply just bothersome. If you need this to be an adware, then you should
inform the user CLEARLY - at your website - that he or she, is about to
download a piece of adware. You could easily have all this blah-blah of yours
included under the About section in the Help menu of the software; leaving the
user the chance of reading it - if he so desparately needs to. :)
So, what to do about it? Is there a way to turn off that anoying startup-screen?
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.
--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.
