David,
May I respectfully request if you have issues in the future to first see
if this is by design or a bug or what before assuming we have
purposefully done something bad to you or your system or your working
habits. For example maybe start the thread saying something like,
"prior to upgrade blah I wouldn't get the initial GWConnect splash
screen on every launch but now I am and I am a legal Window-Eyes user.
Is this normal behavior?" Then if we come back saying yes, we want to
make it difficult for Window-Eyes users (smile), then you can blast us
with all rounds. But please don't expect the worst initially (smile).
I see Steve has responded asking if you have something blocking your
internet access which would block GWConnect from contacting the GW Micro
server to determine the validity of your Window-Eyes copy. Meaning of
course this isn't by design.
Regards,
Doug
On 2/17/2012 9:46 PM, David wrote:
Lately, after one of the latest updates, my GWConnect keeps giving me
a splash screen, informing me that GW is the innovative producer of
the fancy software. Well, I won't bother you with the full text here.
Just wonder, if this is supposed to be coming up, ABSOLUTELY EVERY
time I start the software. To me, this seems totally useless. I am a
fully registered user of WE, have all bills to GW paid in full, have
been an active daily user of their screen reader for the last handful
of years. I really don't need to know anything more about GW, but what
I already know. Well, that is to say, I would greatly appriciate to
know, Why this keeps popping up, and HOW to get that behavior stopped.
Guess, noone of us, would have liked Window-Eyes to pop up such kind
of an info, each time it started. And, why would it? What benefit
would it serve at all? So, then, why would the GWConnect need to do
so? What benefit is it going to give; other than giving a lot of
frustration. Even if I happened to be a NON-WindowEyes user,
downloading a software that is popping up such a screen, only would
have told me, that this company does not know how to avoid bothersome
screens; so why ever bother about their screen reader. If there
already exists a way to turn it off, and I might have overlooked
something here; everyone please educate me. If not, then GW STAFF, get
that screen go away once and for all times. If you REALLY need to have
it bother the user, then let it do so, the first time the software is
run, and then never more. The users you are offering this to, really
are grown-up people, and they well do know, where they get their
software from. Even your software's name, do state that it is from GW.
I - for my part - don't see a single good reason (not even with the
best of my abilities), for this screen needing me to press OK, every
single time I decide to restart my computer, or reload the GWConnect
software. A well-constructed software - free or paid for - should
start, and immediately perform the activity I have been promised it
would. Any other stuff, is simply just bothersome. If you need this to
be an adware, then you should inform the user CLEARLY - at your
website - that he or she, is about to download a piece of adware. You
could easily have all this blah-blah of yours included under the About
section in the Help menu of the software; leaving the user the chance
of reading it - if he so desparately needs to. :)
So, what to do about it? Is there a way to turn off that anoying
startup-screen?
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