Hi Doug, Just a quick question.
Will the splash screen still be present if you have Window-Eyes on the system, but you happen to be using another screen reader at that moment? I don't find it to be that big a deal, but was wondering since it is necessary in my job as an assistive technology specialist to show a variety of screen readers on the same computer. And, for the average computer user I don't think that they can beat GW Connect for using Skype regardless of what screen reader they may choose to use on a daily basis. David Tanner - Host MainMenu Technology from a blindness perspective! www.mainmenu.acbradio.org www.twitter.com/mainmenu ----- Original Message ----- From: Doug Geoffray To: David Cc: [email protected] Sent: Monday, February 20, 2012 9:12 AM Subject: Re: GWConnect - splash screen David, May I respectfully request if you have issues in the future to first see if this is by design or a bug or what before assuming we have purposefully done something bad to you or your system or your working habits. For example maybe start the thread saying something like, "prior to upgrade blah I wouldn't get the initial GWConnect splash screen on every launch but now I am and I am a legal Window-Eyes user. Is this normal behavior?" Then if we come back saying yes, we want to make it difficult for Window-Eyes users (smile), then you can blast us with all rounds. But please don't expect the worst initially (smile). I see Steve has responded asking if you have something blocking your internet access which would block GWConnect from contacting the GW Micro server to determine the validity of your Window-Eyes copy. Meaning of course this isn't by design. Regards, Doug On 2/17/2012 9:46 PM, David wrote: Lately, after one of the latest updates, my GWConnect keeps giving me a splash screen, informing me that GW is the innovative producer of the fancy software. Well, I won't bother you with the full text here. Just wonder, if this is supposed to be coming up, ABSOLUTELY EVERY time I start the software. To me, this seems totally useless. I am a fully registered user of WE, have all bills to GW paid in full, have been an active daily user of their screen reader for the last handful of years. I really don't need to know anything more about GW, but what I already know. Well, that is to say, I would greatly appriciate to know, Why this keeps popping up, and HOW to get that behavior stopped. Guess, noone of us, would have liked Window-Eyes to pop up such kind of an info, each time it started. And, why would it? What benefit would it serve at all? So, then, why would the GWConnect need to do so? What benefit is it going to give; other than giving a lot of frustration. Even if I happened to be a NON-WindowEyes user, downloading a software that is popping up such a screen, only would have told me, that this company does not know how to avoid bothersome screens; so why ever bother about their screen reader. If there already exists a way to turn it off, and I might have overlooked something here; everyone please educate me. If not, then GW STAFF, get that screen go away once and for all times. If you REALLY need to have it bother the user, then let it do so, the first time the software is run, and then never more. The users you are offering this to, really are grown-up people, and they well do know, where they get their software from. Even your software's name, do state that it is from GW. I - for my part - don't see a single good reason (not even with the best of my abilities), for this screen needing me to press OK, every single time I decide to restart my computer, or reload the GWConnect software. A well-constructed software - free or paid for - should start, and immediately perform the activity I have been promised it would. Any other stuff, is simply just bothersome. If you need this to be an adware, then you should inform the user CLEARLY - at your website - that he or she, is about to download a piece of adware. You could easily have all this blah-blah of yours included under the About section in the Help menu of the software; leaving the user the chance of reading it - if he so desparately needs to. :) So, what to do about it? Is there a way to turn off that anoying startup-screen? If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
