David,
As long as you have a valid copy of Window-Eyes installed, then you will
only see the splash screen the very first time you run GWConnect. Aside
from that, you will not see it on subsequent restarts and you will also
not hear any ads.
Regards,
Steve
On 2/20/2012 1:55 PM, David Tanner wrote:
Hi Doug,
Just a quick question.
Will the splash screen still be present if you have Window-Eyes on the system,
but you happen to be using another screen reader at that moment? I don't find
it to be that big a deal, but was wondering since it is necessary in my job as
an assistive technology specialist to show a variety of screen readers on the
same computer. And, for the average computer user I don't think that they can
beat GW Connect for using Skype regardless of what screen reader they may
choose to use on a daily basis.
David Tanner - Host
MainMenu
Technology from a blindness perspective!
www.mainmenu.acbradio.org
www.twitter.com/mainmenu
----- Original Message -----
From: Doug Geoffray
To: David
Cc: [email protected]
Sent: Monday, February 20, 2012 9:12 AM
Subject: Re: GWConnect - splash screen
David,
May I respectfully request if you have issues in the future to first see if this is by
design or a bug or what before assuming we have purposefully done something bad to you or
your system or your working habits. For example maybe start the thread saying something
like, "prior to upgrade blah I wouldn't get the initial GWConnect splash screen on
every launch but now I am and I am a legal Window-Eyes user. Is this normal
behavior?" Then if we come back saying yes, we want to make it difficult for
Window-Eyes users (smile), then you can blast us with all rounds. But please don't
expect the worst initially (smile).
I see Steve has responded asking if you have something blocking your
internet access which would block GWConnect from contacting the GW Micro server
to determine the validity of your Window-Eyes copy. Meaning of course this
isn't by design.
Regards,
Doug
On 2/17/2012 9:46 PM, David wrote:
Lately, after one of the latest updates, my GWConnect keeps giving me a
splash screen, informing me that GW is the innovative producer of the fancy
software. Well, I won't bother you with the full text here. Just wonder, if
this is supposed to be coming up, ABSOLUTELY EVERY time I start the software.
To me, this seems totally useless. I am a fully registered user of WE, have all
bills to GW paid in full, have been an active daily user of their screen reader
for the last handful of years. I really don't need to know anything more about
GW, but what I already know. Well, that is to say, I would greatly appriciate
to know, Why this keeps popping up, and HOW to get that behavior stopped.
Guess, noone of us, would have liked Window-Eyes to pop up such kind of an
info, each time it started. And, why would it? What benefit would it serve at
all? So, then, why would the GWConnect need to do so? What benefit is it going
to give; other than giving a lot of frustration. Even if I happen
ed to be a NON-WindowEyes user, downloading a software that is popping up such
a screen, only would have told me, that this company does not know how to avoid
bothersome screens; so why ever bother about their screen reader. If there
already exists a way to turn it off, and I might have overlooked something
here; everyone please educate me. If not, then GW STAFF, get that screen go
away once and for all times. If you REALLY need to have it bother the user,
then let it do so, the first time the software is run, and then never more. The
users you are offering this to, really are grown-up people, and they well do
know, where they get their software from. Even your software's name, do state
that it is from GW. I - for my part - don't see a single good reason (not even
with the best of my abilities), for this screen needing me to press OK, every
single time I decide to restart my computer, or reload the GWConnect software.
A well-constructed software - free or paid for - should start, and
immediately perform the activity I have been promised it would. Any other
stuff, is simply just bothersome. If you need this to be an adware, then you
should inform the user CLEARLY - at your website - that he or she, is about to
download a piece of adware. You could easily have all this blah-blah of yours
included under the About section in the Help menu of the software; leaving the
user the chance of reading it - if he so desparately needs to. :)
So, what to do about it? Is there a way to turn off that anoying
startup-screen?
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Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
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