Actually, just so we're all clear, the sets had been modified to start
with (backspace was defined as a hotkey instead of a cursor key), so we
re-installed the Window-Eyes default sets, re-started Window-Eyes, and
that took care of the problem. So, if you're having this issue, you may
want to try the same thing. If that doesn't resolve it, verify that
backspace isn't set to be a hotkey in the program where you're having
the problem.
Aaron
On 6/26/2012 8:09 AM, Josh Rivera wrote:
Hello Lou,
It happened both in Word 2003 and my e mail client, Juno. But Aaron was
able to access my PC remotly, and found that the problem was that the
default sets had not been installed, and corrected the problem. Those
guys are just great, and have the patience of Job.
On Tue, 26 Jun 2012 05:25:31 -0500 <[email protected]> writes:
Josh, Amanda, Bill.
In which program is this happening?
Lou N.
-----Original Message-----
From: Josh Rivera [mailto:[email protected]]
Sent: Monday, June 25, 2012 11:48 AM
To: [email protected]
Subject: trouble with backspace key
Hello friends,
I installed my new copy of WE-7.5.4.1 last week, and am troubled by
the
fact that my backspace key does not erase either a letter, or when
used
in combination with the control key, doesn't erase words. This
worked
perfectly in 7.2, and folks at GWM can't figure it out either.
Here's
what I have to do when trying to correct an error in spelling. Even
though when I press the backspace key, it speaks the letter or word,
it
does not either erase the word or character. So I have to shut down
WE
first, then after having placed the cursor in the right place, hit
the
backspace key, and turn WE back on, to see that the letter or word
was
erased. What a big pain that is. So please help someone out there.
Thanks in advance.
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