The challenge is trying to predict when We will decide to see plain text messages as blank. When this happens if I shut down Outlook and restart it, the problem goes away until the next random occurrence. What I can try is to run Outlook in safe mode for several days to see what happens.
-----Original Message----- From: Thomas N. Chan [mailto:[email protected]] Sent: Thursday, July 12, 2012 3:47 PM To: GW Micro (List) Subject: RE: WE Sometimes Does Not Read Plain Text Messages Outlook 2003 Did you try to run Outlook in safe mode? http://www.msoutlook.info/question/270 Windo-eyes will still work in this mode. -------------------- regards Thomas N. Chan -----Original Message----- From: [email protected] [mailto:[email protected]] Sent: Friday, 13 July 2012 4:19 AM To: [email protected] Subject: RE: WE Sometimes Does Not Read Plain Text Messages Outlook 2003 When I checked the Com Add-Ins all that was listed is the Window-Eyes Office Helper. As for add ons it was hard for me to determine what is and is not installed. Each one shown had the Install button available. -----Original Message----- From: Thomas N. Chan [mailto:[email protected]] Sent: Thursday, July 12, 2012 3:13 PM To: [email protected] Subject: RE: WE Sometimes Does Not Read Plain Text Messages Outlook 2003 What other addons or plugins are you running on top of MS Outlook? Antivirus and so on? Go to tools, option Others tab and last to advance option button you should find buttons in it which will give you the info what's running on top of Outlook 2003. One of them should be call add-ons. I don't have that version at that moment to double check on the specific button name. The other way I will do to troubleshoot the problem is, start Outlook in safe mode and do what you always do. For my experience which its quite similar with yours, it can be related to Outlook 2003 addons itself or even the browse mode only when it encounter html messages. If all your mails are plain text, I don't seem to have that problem. -------------------- regards Thomas N. Chan -----Original Message----- From: Lloyd Rasmussen [mailto:[email protected]] Sent: Thursday, 12 July 2012 7:25 PM To: [email protected] Subject: RE: WE Sometimes Does Not Read Plain Text Messages Outlook 2003 In Outlook 2003 and Windows XP SP3, on this computer at home, W-E sometimes stops reading the bodies of either text or HTML messages. GW has never been able to figure out why this is happening. But I don't have to shut down W-E or Outlook. Usually I can clear the problem by finding a message of the opposite type and opening that. So if I find a text message that is not reading, I switch to an HTML message, open that, and I can go back to the text message and it will work properly for another 10 or 20 messages. Lloyd Rasmussen, Kensington, Maryland Home: http://lras.home.sprynet.com Work: http://www.loc.gov/nls > -----Original Message----- > From: [email protected] [mailto:[email protected]] > Sent: Wednesday, July 11, 2012 8:40 AM > To: [email protected] > Subject: WE Sometimes Does Not Read Plain Text Messages Outlook 2003 > > Hi everyone > > From time to time WE will not read the text in a message that arrives as > plain text. So far the only work-around I've found is to shut down WE or > Outlook 2003 and re-start. > > I am not sure what is triggering this behaviour. It might be related to > reading messages that come in as HTML, plain text, or rich text. I say > this, because when reading several messages whose formats are relatively > random, WE will eventually stop loading MSAA automatically. I have to > press the WE browse mode hot key as things begin to deteriorate. > > Vic Pereira > Infrastructure Operations | Operations des TI > Shared Services Canada | Industry Canada | Services partagés Canada | > Industrie Canada > 400 St Mary Avenue, Winnipeg MB R3C 4K5 | 400, avenue St Mary, Winnipeg MB > R3C 4K5 > [email protected] > Telephone | Téléphone 204-983-0653 > Facsimile | Télécopieur 204-984-4205 > Government of Canada | Gouvernement du Canada > > > > > > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list and your message is > related to GW Micro, then please consider sending your message to gw- > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
